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43 Cards in this Set

  • Front
  • Back
the set of moral principles or values that defines right and wrong for a person or group
Ethics
behavior that conforms to a society's accepted principles of right and wrong
Ethical behavior
unethical behavior that violates organizational norms about right and wrong
Workplace Deviance
unethical behavior that hurts the quality and quantity of work produced
Production Deviance
unethical behavior aimed at the organizations property or products
Property Deviance
employee theft of company merchandise
Employee Shrinkage
using ones influence to harm others in the company
Political Deviance
hostile or aggressive behavior toward others
Personal Aggression
the degree of concern people have about an ethical issue
Ethical Intensity
the total harm or benefit derived from an ethical decision
Magnitude of Consequences
agreement on whether behavior is bad or good
Social Consensus
the chance that something will happen that results in harm to others
Probability of Effect
the time between an act and the consequences the act produces
Temporal Immediacy
the social, psychological, cultural, or physical distance between a decision maker and those affected by his or her decisions
Proximity of effect
the total harm or benefit that an act produces on the average person
Concentration of effect
the first level of moral development, in which people make decisions based on selfish reasons
Preconventional level of moral development
the second level of moral development, in which people make decisions that conform to societal expectations
Conventional level of moral development
the third level of moral development in which people make decisions based on internalized principles
postconventional level of moral development
an ethical principle that holds that you should never take any action that is not in your or your organizations long-term self-interest
Principle of long-term self-interest
an ethical principle that holds that you should never do anything that is not honest, open, and truthful and that you would not be glad to see reported in the newspapers or on tv
Principle of personal virtue
an ethical principle that holds that you should never take any action that is not kind and that does not build a sense of community
Principle of religious injunctions
an ethical principle that holds that you should never take any action that violates the law, for the law represents the minimal moral standard
principle of government requirements
ethical principle that holds that you should never take any action that does not result in greater good for society
principle of utilitarian benefits
an ethical principle that holds that you should never take any action that infringes on others agreed upon rights
Principle of individual rights
ethical principle that holds that you should never take any action that harms the least fortunate among us; the poor, the uneducated, the unemployed
principle of distributive justice
a written test that estimates job applicant honestly by directly asking them what they think or feel about theft or about punishment of unethical behaviors
overt integrity test
written test that indirectly estimates job applicants honestly by measuring psychological traits, such as dependability and conscientiousness
personality based integrity test
reporting others ethics violations to management or legal authorities
whistleblowing
businesses obligation to pursue policies, make decisions, and take actions that benefit society
social responsibility
view of social responsibility that holds that an organizations overriding goal should be profit maximization for the benefit of shareholders
shareholder model
a theory of corporate responsibility that holds that managements most important responsibility, long term survival, is achieved by satisfying the interests of multiple corporate stakeholders
stakeholder model
person or group with an interest in a company's action
stakeholder
any group on which an organization relies for its long-term survival
primary stakeholder
any group that can influence or be influenced by a company and can affect public perceptions about the company's socially responsible behavior
secondary stakeholder
a company's social responsibility to make a profit by producing a valued product or service
economic responsibility
company's social responsibility to obey society's laws and regulations
legal responsibility
company's social responsibility not to violate accepted principles of right and wrong when conducting its business
ethical responsibility
the social roles that a company fulfills beyond its economic, legal, and ethical responsibilities
discretionary responsibilities
refers to a company's strategy to respond to stakeholders economic , legal, ethical, or discretionary expectations concerning social responsibility
social responsiveness
social responsiveness strategy in which a company does less than society expects
reactive strategy
social responsiveness strategy in which a company admits responsibility for a problem but does the least required to meet societal expectations
defensive strategy
a social responsibility strategy in which a company accepts responsibility for a problem and does all that society expects to solve that problem
accomodative strategy
social responsiveness strategy in which a company anticipates a problem before it occurs and does more than society expects to take responsibility for an address the problem
proactive strategy