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43 Cards in this Set
- Front
- Back
the set of moral principles or values that defines right and wrong for a person or group
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Ethics
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behavior that conforms to a society's accepted principles of right and wrong
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Ethical behavior
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unethical behavior that violates organizational norms about right and wrong
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Workplace Deviance
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unethical behavior that hurts the quality and quantity of work produced
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Production Deviance
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unethical behavior aimed at the organizations property or products
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Property Deviance
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employee theft of company merchandise
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Employee Shrinkage
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using ones influence to harm others in the company
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Political Deviance
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hostile or aggressive behavior toward others
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Personal Aggression
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the degree of concern people have about an ethical issue
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Ethical Intensity
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the total harm or benefit derived from an ethical decision
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Magnitude of Consequences
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agreement on whether behavior is bad or good
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Social Consensus
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the chance that something will happen that results in harm to others
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Probability of Effect
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the time between an act and the consequences the act produces
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Temporal Immediacy
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the social, psychological, cultural, or physical distance between a decision maker and those affected by his or her decisions
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Proximity of effect
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the total harm or benefit that an act produces on the average person
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Concentration of effect
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the first level of moral development, in which people make decisions based on selfish reasons
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Preconventional level of moral development
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the second level of moral development, in which people make decisions that conform to societal expectations
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Conventional level of moral development
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the third level of moral development in which people make decisions based on internalized principles
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postconventional level of moral development
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an ethical principle that holds that you should never take any action that is not in your or your organizations long-term self-interest
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Principle of long-term self-interest
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an ethical principle that holds that you should never do anything that is not honest, open, and truthful and that you would not be glad to see reported in the newspapers or on tv
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Principle of personal virtue
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an ethical principle that holds that you should never take any action that is not kind and that does not build a sense of community
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Principle of religious injunctions
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an ethical principle that holds that you should never take any action that violates the law, for the law represents the minimal moral standard
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principle of government requirements
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ethical principle that holds that you should never take any action that does not result in greater good for society
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principle of utilitarian benefits
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an ethical principle that holds that you should never take any action that infringes on others agreed upon rights
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Principle of individual rights
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ethical principle that holds that you should never take any action that harms the least fortunate among us; the poor, the uneducated, the unemployed
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principle of distributive justice
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a written test that estimates job applicant honestly by directly asking them what they think or feel about theft or about punishment of unethical behaviors
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overt integrity test
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written test that indirectly estimates job applicants honestly by measuring psychological traits, such as dependability and conscientiousness
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personality based integrity test
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reporting others ethics violations to management or legal authorities
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whistleblowing
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businesses obligation to pursue policies, make decisions, and take actions that benefit society
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social responsibility
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view of social responsibility that holds that an organizations overriding goal should be profit maximization for the benefit of shareholders
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shareholder model
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a theory of corporate responsibility that holds that managements most important responsibility, long term survival, is achieved by satisfying the interests of multiple corporate stakeholders
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stakeholder model
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person or group with an interest in a company's action
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stakeholder
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any group on which an organization relies for its long-term survival
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primary stakeholder
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any group that can influence or be influenced by a company and can affect public perceptions about the company's socially responsible behavior
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secondary stakeholder
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a company's social responsibility to make a profit by producing a valued product or service
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economic responsibility
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company's social responsibility to obey society's laws and regulations
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legal responsibility
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company's social responsibility not to violate accepted principles of right and wrong when conducting its business
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ethical responsibility
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the social roles that a company fulfills beyond its economic, legal, and ethical responsibilities
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discretionary responsibilities
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refers to a company's strategy to respond to stakeholders economic , legal, ethical, or discretionary expectations concerning social responsibility
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social responsiveness
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social responsiveness strategy in which a company does less than society expects
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reactive strategy
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social responsiveness strategy in which a company admits responsibility for a problem but does the least required to meet societal expectations
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defensive strategy
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a social responsibility strategy in which a company accepts responsibility for a problem and does all that society expects to solve that problem
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accomodative strategy
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social responsiveness strategy in which a company anticipates a problem before it occurs and does more than society expects to take responsibility for an address the problem
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proactive strategy
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