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15 Cards in this Set
- Front
- Back
- 3rd side (hint)
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The study of individuals and groups in organizations.
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Organizational Behavior
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Simplified views of reality that attempt to explain real-world phenomena.
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Models
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Presumed causes that influence dependent variables.
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Independent Variables
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Job Satisfaction
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Outcomes of practical value and interest that are influenced by independent variables.
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Dependent Variables
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Absenteeism
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Seeks ways to meet needs of different management situations.
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Contingency Thinking
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Uses hard facts and empirical evidence to make decisions.
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Evidence-based Management
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Collections of people working together to achieve a common purpose.
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Organizations
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A shared set of beliefs and values within an organization.
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Organizational Culture
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Hierarchical culture vs. authoritarianism culture
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Represents shared perceptions of members regarding what the organization is like in terms of management policies and practices.
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Organizational Climate
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Relaxed vs. formal
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Transform human and material resource inputs into finished goods and services.
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Open Systems
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A sequence of activities that creates valued goods and services for customers.
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Value Chain
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People and groups with an interest or "stake" in the performance of the organization.
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Stakeholders
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Customers, suppliers, owners, etc.
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Describes how people differ on attributes such as age, race, ethnicity, gender, physical ability, and sexual orientation.
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Workforce Diversity
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Refers to pluralism and respect for diversity in the workplace.
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Multiculturalism
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The degree to which an organization's culture respects and values diversity.
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Inclusion
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