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148 Cards in this Set

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VoiceOver in Mac OS X Tiger assists users who need help with what?
A. Mouse
B. Seeing
C. Hearing
D. Keyboard
B. Seeing
What is the maximum number of audio chat participants in Tiger iChat?
A. 2
B. 3
C. 5
D. 10
E. 15
D. 10
How many OTHER people (U+x) can you video chat with in Tiger?
A. One
B. Two
C. Three
D. Four
C. Three
What is an easy way to syndicate information to make it available for other sites and services to use?
A. Blogging
B. Bookmarking
C. Exporting
D. HTML
E. RSS
E. RSS
Check all that apply.
Which application(s) does Tiger add Parental Controls to compared to Panther?
A. Finder
B. iTunes
C. iChat
D. Mail
E. Safari
C. iChat
D. Mail
E. Safari
How often can you synchronize your computer AUTOMATICALLY with .Mac?
A. Every hour
B. Every day
C. Every week
D. Every two weeks
E. A, B, and C
F. All of the above
E. A, B, and C
What best defines a cross-platform architecture for playing multimedia content on your computer?
A. Flash
B. iTunes
C. iChat AV
D. QuickTime
D. QuickTime
What is the main benefit of 64-bit technology for applications?
A. They are G5-compatible
B. They can run faster in 64-bit
C. They are optimized for the G5 chip
D. They can use more than 4 GB of memory
D. They can use more than 4 GB of memory
How is the appearance of a crash during OS installation different in Tiger?
A. Tiger shows a kernel panic if it crashes during OS installation
B. There is no difference in crash appearance during OS installation
C. Panther showed a kernel panic, Tiger shows an informative window with Startup Disk and Disk Utility options
D. Panther showed white text on a black background, Tiger shows a window with Startup Disk and Disk Utility options
D. Panther showed white text on a black background, Tiger shows a window with Startup Disk and Disk Utility options
Check all that apply.
Which of the following issues would require you to erase and install Tiger?
A. The version of Mac OS X on the hard disk is newer than the install disc version
B. Irreparable Directory Corruption
C. Destination Check Failure
D. Computer Check Failure
E. Source Check Failure
B. Irreparable Directory Corruption
C. Destination Check Failure
Which statement is correct with regard to VoiceOver during installation?
A. VoiceOver can be initiated by pressing on the F6 Key
B. VoiceOver is not available when started from a CD based install disc
C. VoiceOver is only installed in Tiger if selected during installation
B. VoiceOver is not available when started from a CD based install disc
Where is the 'Read Before You Install.pdf' located on the Tiger Install DVD?
A. Root level
B. Help Folder
C. Support folder
D. Welcome folder
A. Root level
Which feature was added to the Password Reset utility in Tiger?
A. The root user can be enabled.
B. You can assign a password hint.
C. You can change your user picture.
D. You can reset your Apple ID password.
B. You can assign a password hint.
Where do you access Disk Utility when you start up from the Tiger install disc?
A. From the File menu
B. From the Apple menu
C. From the Installer menu
D. From the Utilities menu
D. From the Utilities menu
You can custom-install iMovie and iPhoto from a retail Tiger DVD.
True
False
FALSE
Tiger installs Acrobat Reader, Stuffit Expander, and Internet Explorer.
True
False
FALSE
What does it mean if you can see the battery status indicator in the menu bar of the Tiger Installer?
A. You have a portable computer
B. You have a portable computer running off battery power
C. You have a portable computer with less than 20% battery power remaining
D. You have a portable computer with more than 50% battery power remaining
A. You have a portable computer
How do you open the System Profiler when you start up from a Tiger retail install disc?
A. From the Utilities menu
B. From the Installer menu
C. Open Disk Utility from the Utilities menu and select the System Profiler tab
D. Open Disk Utility from the Installer menu and select the System Profiler tab
A. From the Utilities menu
Which of the following troubleshooting steps would be appropriate if the destination check failed?
A. Remove added RAM
B. Back up data and erase the hard drive
C. Check the install disc for smudges or scratches
D. Both A and B
E. All of the above
B. Back up data and erase the hard drive
How do you view the installer log when you start up from the Tiger install disc?
A. File > Installer Log
B. Window > Installer Log
C. Installer > Installer Log
D. Utilities > Installer Log
B. Window > Installer Log
Which options are available from the pull-down menu on the installer log window to customize the level of detail shown?
A. Show Errors Only or Show Progress
B. Show Errors Only or Show Everything
C. Show Crashes Only, Show Progress, or Show Everything
D. Show Errors Only, Show Errors and Progress, or Show Everything
D. Show Errors Only, Show Errors and Progress, or Show Everything
How do you view the install.log file in the Console utility?
A. Select Console from the Utilities menu in the Installer
B. Select Console from the Windows menu in the Installer
C. Open Console from the /Applications folder on the hard drive
D. Open Console from the /Applications/Utilities folder on the hard drive
D. Open Console from the /Applications/Utilities folder on the hard drive
Which utilities are available when you start up from a Tiger retail install DVD?
A. Disk Utility, Terminal and Password Reset
B. Disk Utility, Password Reset, and Startup Disk,
C. Disk Utility, Password Reset, Startup Disk, Terminal and System Profiler
D. Disk Utility, Password Reset, Startup Disk, System Profiler, Terminal and Network Utility
D. Disk Utility, Password Reset, Startup Disk, System Profiler, Terminal and Network Utility
Which log file is most likely to contain messages about Spotlight?
A. console.log
B. find.log
C. spotlight.log
D. metadata.log
A. console.log
Which terminal command should you use to list available Spotlight plug-ins in Tiger?
A. mdls -A
B. sudo rm -R
C. mdimport -X
D. mdimport -L
D. mdimport -L
How can you find out which types of metadata a Spotlight Plug-in can index?
A. Use mdtypes -I in Terminal
B. Use mdimport -X in Terminal
C. Get info on the plug-in in Finder
D. View package contents on the plug-in in Finder
B. Use mdimport -X in Terminal
Check all that apply.
Which background processes does Spotlight use?
A. mds
B. mdimport
C. mdindex
D. mdlocate
E. mdsearch
A. mds
B. mdimport
Which popular third-party application(s) allow(s) you to enter metadata for a file?
A. Adobe Photoshop
B. Intuit Quicken
C. Microsoft Office
A. Adobe Photoshop

C. Microsoft Office
Which of the following is/are metadata?
A. Author
B. Kind
C. Label
D. Size
E. Both A and B
F. All of the above
F. All of the above
How is content searching improved in Tiger?
A. Searches are faster
B. Searches have better relevance ranking
C. Searches also find local Help content
D. Both A and B
E. All of the above
D. Both A and B
How can you return to a Spotlight results window after you have opened an item found by Tiger's Spotlight?
A. Click on the Spotlight icon in the upper right corner of the screen
B. Use the Spotlight results keyboard shortcut (Command-Option-Space)
C. Use Exposé to find the results window
D. Both A and C
E. All of the above
E. All of the above
How do you get more information about a Spotlight search result in Tiger?
A. Select Show More Info from the Spotlight menu
B. Select Get Info from the File menu of Spotlight
C. Select Get Info from the Spotlight menu
D. Select the information button
D. Select the information button
What is the difference between the search results menu and the search results window?
A. The results menu shows the Top Hit
B. The results window lets you filter results by date
C. The results window can show all of the results, but the menu shows only a handful of choices
D. The results menu can group by kind, but the results window can group by group, date, and people
E. Both A and D
F. All of the above
F. All of the above
Check all that apply.
How can you start a Spotlight search in Tiger?
A. By pressing Command-F
B. By pressing Command-Space
C. By choosing Search from the Apple menu
D. By clicking the magnifying glass icon in the upper-right corner
E. By opening the Spotlight application in the /Applications/Utilities folder
B. By pressing Command-Space

D. By clicking the magnifying glass icon in the upper-right corner
Importing your mailboxes when you upgrade to Tiger is optional.
True
False
FALSE
When can you set Mail to check your spelling in Tiger?
A. As you type
B. When you click send
C. After a carraige return (CR)
D. Both A and B
E. All of the above
D. Both A and B
What should you do if Mail Connection Doctor reports "Mail was unable to connect to the Internet, click the 'Assist Me' button for help diagnosing the problem"?
A. Refer the customer to their Internet service provider
B. Click Assist Me to open the Network Diagnostics
C. Click Check Again to force Mail to retest the connection
D. Check the status of the account in the bottom of the Connection Doctor window by looking for a green or red dot
B. Click Assist Me to open the Network Diagnostics
How do you create a signature for a specific email account in Tiger Mail?
A. Select an email account, then select a signature from the next list.
B. Give the signature a name in the first list of the Signatures pane.
C. Select Signatures in the first list, then select a signature from the second list.
D. Select an email account, add a signature by clicking the '+' sign, then type the text for the signature.
E. Select Signatures in the first window, add a signature by clicking the '+' sign, then type the text for the signature.
D. Select an email account, add a signature by clicking the '+' sign, then type the text for the signature.
How can you create a Smart Mailbox in Tiger Mail?
A. Choose New Smart Mailbox from the Mailbox menu
B. Choose New Smart Mailbox from the Action menu
C. Click the Save button after performing a search in Mail
D. Both A and C
E. All of the above
E. All of the above
What can you do when you use the "Turn on Logging" script in Tiger Mail?
A. Log into the Console all incoming mail connection attempts
B. Log into the Console all outgoing mail connection attempts
C. Log into the Mail.log all incoming and outgoing connection attempts
D. Log into the Mail.log either incoming or outgoing mail connection attempts
E. Both A & B
F. All of the above
E. Both A & B
Test: Mac OS X 10.4 Safari
Date: 03/31/2005
Check all that apply:
Which RSS standards does Safari support?
A. Atom
B. RSS 0.9
C. RSS 1
D. RSS 2
E. Weblog
A. Atom
B. RSS 0.9
C. RSS 1
D. RSS 2
What do you call an XML format for distributing article headlines and summaries on the Internet?
A. Weblog
B. News Reader
C. Really Simple Syndication
D. Realtime Syndication System
C. Really Simple Syndication
What is the suffix for a page saved as a web archive in Tiger Safari?
A. .html
B. .feed
C. .webarchive
D. .zip
C. .webarchive
Where are the options to sort an RSS feed located in Tiger Safari?
A. On the right side of the feed window
B. In a dialog when you import the feed
C. In the RSS pane of Safari preferences
D. In the RSS Options dialog under the Window menu
A. On the right side of the feed window
Private Browsing allows you to keep your browser history private once you close the browser window.
True
False
TRUE
A web archive from Tiger Safari appears as a folder of files in the Finder.
True
False
FALSE
Which format does the Finder use to burn DVD discs in Tiger?
A. HFS+
B. NTFS
C. Hybrid HFS+/ISO9660/Joliet/UDF (1.5)
D. Hybrid HFS+/ISO9660/Joliet/UDF (2.5)
C. Hybrid HFS+/ISO9660/Joliet/UDF (1.5)
Which secure method of authentication was added to Mac OS X Tiger?
A. NTLMv2
B. Kerberos
C. Passwords
D. DoD Common Access Cards
A. NTLMv2
Which company developed NTLMv2 authentication?
A. Apple
B. IBM
C. Microsoft
D. Sun
C. Microsoft
Which items are listed in both Panther and Tiger Info windows?
A. Kind & Size
B. Keyword & Where
C. Color Label & Kind
D. Stationery & Keyword
A. Kind & Size
Which feature is new to the Windows menu in the Tiger Finder?
A. Zoom
B. Bring All to Front
C. Cycle Through Windows
D. Both A and C
E. All of the above
D. Both A and C
What do you call something that lists items matching user-defined search critera in the Finder?
A. An Alias
B. A Smart Folder
C. A Search Window
D. A Spotlight Search Result
B. A Smart Folder
How can you create a Smart Folder in Tiger's Finder?
A. Go to the File menu and select 'New Smart Folder'
B. Initiate a search from a Finder window and then click the Save button under the search field
C. Initiate a Spotlight search from the upper right corner and then select 'Save Search' from the Spotlight menu
D. Both A and B
E. All of the above
D. Both A and B
Where are Smart Folders located in the Finder by default?
A. ~/Smart Folders
B. ~/Saved Searches
C. ~/Library/Saved Searches
D. ~/Documents/Saved Searches
C. ~/Library/Saved Searches
Where should you be able to find drivers for an Epson 880c printer if it is installed on your Mac running Tiger?
A. /Library/Printers/Epson
B. ~/Library/Printers/Epson
C. /System/Library/Printers/Epson
D. /Network/Library/Printers/Epson
A. /Library/Printers/Epson
Check all that apply.
Which item(s) is/are reported by the System Profiler's Printers section in Tiger?
A. Queue Name
B. Printer Status
C. Driver Version
D. Ink or Toner Level
E. Connected Printers
A. Queue Name
B. Printer Status
C. Driver Version
Check all that apply.
Which background processes are used by printing and/or faxing in Tiger?
A. cupsd
B. efax
C. faxd
D. ntpd
E. xinetd
A. cupsd
B. efax
Which printer sharing feature(s) has/have been added to Tiger?
A. You can share individual printers
B. You can share fax modems without sharing printers
C. You can share your printer with Windows computers
D. Both A and B
E. All of the above
D. Both A and B
Which method can Tiger use to encrypt a print job when it is supported by your print server?
A. Kerberos
B. NTLMv2
C. PGP
D. SSL
D. SSL
Tiger supports Bluetooth printers.
True
False
TRUE
Which manufacturers does Tiger include printer drivers for?
A. Canon, Epson, HP
B. Brother, Canon, Epson, HP
C. Brother, Canon, Epson, Lexmark, HP
D. Brother, Canon, Epson, Lexmark, HP, Ricoh
E. Brother, Canon, EFI, Epson, Lexmark, HP, Ricoh
E. Brother, Canon, EFI, Epson, Lexmark, HP, Ricoh
You MUST use Mac OS 9 print drivers when printing from Classic applications in Tiger.
True
False
FALSE
Check all that apply.
Which item(s) has/have been added to the Print dialog in Tiger?
A. Custom Paper Size
B. PDF pop-up menu
C. Supplies button
D. Output Options
E. Preview button
B. PDF pop-up menu
C. Supplies button
What do you see when your printer driver reports low ink or toner in Tiger?
A. A blue Supplies button in the Printer Status Window (Desktop Printer)
B. A gold Supplies button in the Printer Status Window (Desktop Printer)
C. A gold Supplies button in the print dialog
D. A blue Supplies button in the print dialog
C. A gold Supplies button in the print dialog
How do you use the scanner or copier utility associated with a MULTIFUNCTION printer in Tiger?
A. Click the utliity button in the Printer Setup Utility
B. Click the scanner button in the Printer Setup Utility
C. Click the utility button in the Printer Status Window (Desktop Printer)
D. Click the scanner button in the Printer Status Window (Desktop Printer)
D. Click the scanner button in the Printer Status Window (Desktop Printer)
Which item was added to the to Faxing tab of the Print & Fax preference in Tiger?
A. Set Up Fax Modem...
B. My Fax Number:
C. Fax Options
D. Email to:
A. Set Up Fax Modem...
Which item do you click to see sent faxes in the Fax Status Window?
A. Active
B. Completed
C. Sent Faxes
D. Fax Status
B. Completed
Which options have been added to the Printer Status Window in Tiger?
A. Supplies button
B. Supplies button and Active/Completed tabs
C. Supplies button, Active/Completed tabs, Utility button
D. Supplies button, Active/Completed tabs, Utility button, Resume button
B. Supplies button and Active/Completed tabs
Where do you change the default hot key (shortcut) for Dashboard in Tiger?
A. Open Dashboard in Core Services
B. Keyboard and Mouse System Preferences
C. Dashboard & Exposé System Preferences
D. Choose Preferences from the Dashboard menu
C. Dashboard & Exposé System Preferences
On a portable computer that uses F12 to eject optical discs, what is the default key/key combination to show or hide Dashboard?
A. F12
B. Fn-F12
C. Option-F12
D. Command-F12
B. Fn-F12
How do you add a widget to the Dashboard widget bar in Tiger?
A. Double-click the widget's icon
B. Place the widget in the appropriate folder
C. Open Dashboard and then click Add Widget in the widget bar
D. Both A and B
E. All of the above
B. Place the widget in the appropriate folder
How do you remove a Dashboard widget from widget bar in Tiger?
A. Remove the widget from the appropriate folder
B. Use the uninstaller that came in the folder with the widget
C. Open Dashboard and then click Remove Widget in the widget bar
D. Both A and B
E. All of the above
A. Remove the widget from the appropriate folder
Which Energy Saver tab in Panther has been changed to a button in the Energy Saver preference pane in Tiger?
A. Options
B. Schedule
C. Settings
D. Sleep
B. Schedule
Which tab that was present in Panther has been removed from the Accounts preference pane in Tiger?
A. Options
B. Password
C. Picture
D. Security
D. Security
Which tab(s) in the Sharing System Preferences pane is/are changed in Tiger?
A. Services
B. Services and Firewall
C. Services, Firewall, and Internet
D. Services, Firewall, Internet, and Advanced
B. Services and Firewall
Which Tiger System Preference pane allows you to turn on UDP blocking?
A. .Mac
B. Network
C. QuickTime
D. Sharing
E. Security
D. Sharing
What is VoiceOver in Tiger?
A. Software that allows people to completely control their computer using their voice
B. An alternative way to control Mac OS X for people who have trouble seeing
C. A way to login to the computer using a spoken password
D. Both A and B
E. All of the above
B. An alternative way to control Mac OS X for people who have trouble seeing
How can VoiceOver help someone who doesn't have trouble seeing?
A. It can read your Mail messages to you
B. It can read text to help you learn to read
C. It can help you navigate your computer without using the mouse
D. A and B
E. All of the above
E. All of the above
What can you do in the Advanced tab of the .Mac preference pane in Tiger?
A. View a list of computers being synchronized with the .Mac account.
B. Unregister your computer for .Mac sync
C. Reset sync data
D. A and B
E. All of the above
E. All of the above
QuickTime 6 Pro registration keys work for QuickTime 7 as well.
True
False
FALSE
Tiger's iChat can help you find your buddy's currently playing song at the iTunes Music Store.
True
False
TRUE
Tiger lets you change your iChat buddy icon to the album cover of the currently-playing song in iTunes.
True
False
FALSE
Tiger's iChat comes configured with more buddy groups than Panther's iChat.
True
False
TRUE
What kinds of chatting can you do with Jabber buddies using Tiger's iChat?
A. Text only
B. Text and video
C. Text, audio, video
D. Text, audio, video, and multiway audio and video
D. Text, audio, video, and multiway audio and video
Which of the following is a properly formatted Jabber account name?
A. jabber.org/tiger
B. tiger.jabber.org
C. tiger@jabber.org
D. jabber://tiger:password@jabber.org
C. tiger@jabber.org
How do you sign up for an account on a public Jabber server?
A. Sign up at jabber.mac.com
B. Sign up at www.jabber.org
C. Use iChat and pick an available user name
D. Use a third-party Jabber client and pick an available user name
D. Use a third-party Jabber client and pick an available user name
What new high-definition video codec is used by iChat in Tiger?
A. H.263/ADC
B. H.263/AVC
C. H.264/ADC
D. H.264/AVC
D. H.264/AVC
What is a feature of iChat's video conference interface in Tiger?
A. Tiger uses Exposé to rearrange video conference windows
B. Tiger's iChat uses a three-dimensional virtual conference room view
C. Tiger's iChat uses a 'halo' effect to indicate which person is talking in a chat
D. Tiger uses Dashboard to make video conference windows appear over your desktop
B. Tiger's iChat uses a three-dimensional virtual conference room view
How does iChat support Tiger's Spotlight?
A. AIM profiles are included in Spotlight search results
B. Chat transcripts are included in Spotlight search results
C. Files received via iChat include metadata like the sender and date sent
D. Both B and C
E. All of the above
D. Both B and C
How should you add additional buddies to an audio chat in Tiger?
A. Click the plus (+) button at the bottom of the audio chat window
B. Click the phone icon next to the Buddy's icon
C. Command-click a buddy in the Buddy List
D. Buddies Menu > Invite Additional Buddy
A. Click the plus (+) button at the bottom of the audio
How do you create a Smart Group in Address Book in Tiger?
A. By saving your Address Book search
B. By saving your Spotlight menu search
C. By selecting New Smart Group from the File menu
D. By clicking the (+) button at the bottom of the Groups column
E. Both A and C
F. All of the above
E. Both A and C
You can see your contacts' email certificates within Address Book in Tiger.
True
False
TRUE
Check all that apply.
Which kind(s) of file(s) can Address Book import in Tiger?
A. LDIF
B. vCards
C. Outlook databases
D. Tab delimited text
E. Comma separated values text
A. LDIF
B. vCards

D. Tab delimited text
E. Comma separated values text
Which formats are available, when printing your contacts in Tiger Address Book?
A. Mailing Labels, Lists, Envelopes, and Pocket Books
B. Mailing Labels, Lists, and Envelopes
C. Mailing Labels and Lists
D. Mailing Labels
A. Mailing Labels, Lists, Envelopes, and Pocket Books
Where are some Apple-supplied sample scripts located?
A. /Library/Scripts/
B. /Library/Preferences/Scripts
C. ~/Library/Scripts/Sample Scripts
D. ~/Library/Application Support/AppleScript
A. /Library/Scripts/
Check all that apply.
Which are changes or enhancements to Tiger's Calculator?
A. Improved handling of rounded numbers in the paper tape
B. Support for Reverse Polish Notation (RPN)
C. The addition of currency conversion
D. The addition of hexadecimal support
E. The addition of the Programmer view
A. Improved handling of rounded numbers in the paper tape

B. Support for Reverse Polish Notation (RPN)

E. The addition of the Programmer view
The difference between a clip and bookmark in Tiger DVD Player is that a clip has a specific ending time.
True
False
TRUE
Which adjustments can you make to the video color in the DVD Player in Tiger?
A. Brightness and Contrast
B. Brightness, Contrast, and Color
C. Brightness, Contrast, Color, and Tint
D. Brightness, Contrast, Color, Tint, and Saturation
C. Brightness, Contrast, Color, and Tint
Which words appear on the DVD Player Viewer window when you press the play button when a DVD disc is not in the drive in Tiger?
A. No Disc
B. Insert Disc
C. Not Permitted
D. Disc Not Available
D. Disc Not Available
What happens when you install a font into a new Font Library in Tiger, then activate the font?
A. The font is activated, but is not moved nor copied
B. The font is moved to the specified font library folder
C. The font is copied to the specified font library folder
D. The font is either moved or copied based on your setting in the preferences
A. The font is activated, but is not moved nor copied
Why might the number of bullet characters in the password field change once you save your password and relaunch Tiger Internet Connect?
A. To match the length of your password
B. To provide an additional layer of security
C. To indicate your password was accepted by the server
D. To indicate your password was added to your Mac OS X Keychain
B. To provide an additional layer of security
Which help book contains the Help content for Internet Connect?
A. Internet Connect Help
B. Modem Help
C. Safari Help
D. Mac Help
D. Mac Help
Check all that apply.
Which VPN feature(s) is/are added to Internet Connect in Mac OS X 10.4 Tiger?
A. L2TP over IPSec
B. VPN on Demand
C. Point to Point Protocol
D. Disconnect VPN on Switch User
E. Delete VPN configurations by dragging
B. VPN on Demand

D. Disconnect VPN on Switch User

E. Delete VPN configurations by dragging
Check all that apply.
What is/are new feature(s) in Tiger Preview?
A. Bookmarks
B. Forms support
C. Grab functionality
D. Annotations support
E. Viewing support for animated GIF files
A. Bookmarks
B. Forms support
C. Grab functionality
D. Annotations support
What is a freeware alternative to Preview?
A. Quark XPress
B. Adobe Reader
C. Adobe Acrobat
D. Adobe Elements
E. MacroMedia Freehand
B. Adobe Reader
How is .Mac integrated into QuickTime Player in Tiger?
A. You can share your movies via iChat
B. You can schedule your movies using iCal
C. You can synchronize your movies with iSync
D. You can share movies to your .Mac HomePage
D. You can share movies to your .Mac HomePage
Sherlock has undergone a complete redesign for Tiger.
True
False
FALSE
What are Stocks, Movies, Phone Book, Flights, and Dictionaries examples of in Tiger Sherlock?
A. Channels
B. Collections
C. Components
D. Preferences
A. Channels
What does Spotlight use to search TextEdit files?
A. File name
B. Contents of file
C. Document Properties
D. Both A and B
E. All of the above
E. All of the above
Check all that apply.
Which process(es) can be relevant when troubleshooting a VPN Connection issue in Tiger?
A. ATSServer
B. IPSec
C. l2tpd
D. pppd
E. racoon
B. IPSec

D. pppd

E. racoon
Tiger includes an updated version of the Java Input Method Hotkey utility.
True
False
TRUE
What are you viewing when you choose View > Show Deltas for a process in Tiger Activity Monitor?
A. The network activity of a process
B. The change in a process's activity
C. The amount of disk space the process is using
D. The change in a process's memory compared to the prior launch
B. The change in a process's activity
Which pane was added to the ColorSync Utlility in Tiger?
A. Devices
B. Calculator
C. Preferences
D. Profile First Aid
B. Calculator
Which feature was added to the Console utility in Tiger?
A. The ability to clear a log
B. The ability to email log files with Mail
C. The ability to mark certain lines in the log
D. The ability to display "Log file is empty" for empty logs
D. The ability to display "Log file is empty" for empty logs
How can you view an Installer log in Tiger?
A. Choose Installer Log from the Window menu in Installer
B. Select the /Library/Logs/install.log using Console
C. Select the /var/log/install.log using Console
D. Both A and C
E. All of the above
D. Both A and C
What is the name of the tool used by Tiger Installer?
A. AppleInstallerTool
B. BOMCopier
C. ditto
D. pax
B. BOMCopier
Which feature(s) has/have be added to Disk Utility in Tiger?
A. S.M.A.R.T status
B. Preferences menu item
C. Ability to burn a disk image
D. Ability to create disk images
E. Both A and B
F. All of the above
B. Preferences menu item
What should you do if Help Viewer does NOT show pages from an application's help content in its search results?
A. Archive and Install, preserving users and network settings
B. Install the help content separately from the Tiger install disc
C. Choose Help > Application Help from the application's Help menu
D. Open Help Viewer from the Finder and type the application's name
C. Choose Help > Application
How do you jump directly to a registered help book in Tiger Help Viewer?
A. Choose the help book from the Library menu
B. Choose Go to Help Book from the View menu
C. Click the Home button and choose the help book from the pop-up menu
D. Both A and C
E. All of the above
D. Both A and C
Where are help books stored in Mac OS X?
A. Inside an application's bundle
B. In /Library/Documentation/Help/
C. In ~/Library/Documentation/Help/
D. Both A and B
E. All of the above
E. All of the above
Which type of content has been added to Tiger's help content?
A. Index
B. Contextual help
C. Knowledge Base results
D. Both A and C
E. All of the above
E. All of the above
Which method(s) can you use to evaluate a certificate in Keychain Access in Tiger?
A. Certificate Revocation Lists
B. Online Certificate Status Protocol
C. Federal Information Processing Standards
D. Both A and B
E. All of the above
D. Both A and B
How can you migrate data from one Mac to another Mac in Tiger?
A. Using Tiger's Setup Assistant
B. Run Migration Assistant from /Applications/Utilities/
C. Re-run the Setup Assistant from /System/Library/CoreServices/
D. Both A and B
E. All of the above
D. Both A and B
What do you call database of users accounts, groups, passwords, computers and other information in Mac OS X?
A. NetInfo
B. Directory Access
C. Keychain database
D. Open Database Connectivity (ODBC) database
A. NetInfo
Which feature do you use to create a certificate in Keychan Access in Tiger?
A. Certificate Assistant
B. Certificate Wizard
C. Password Assistant
D. Password Wizard
A. Certificate Assistant
Which version of X11 ships with Tiger?
A. 1.0
B. 1.1
C. 1.2
D. 1.3
B. 1.1
Which version of XFree86 X11 ships with Tiger?
A. 4.3.0
B. 4.4.0
C. 4.4.1
D. 4.5.1
B. 4.4.0
Where is the preference file for X11 located in Mac OS X?
A. /Library/Preferences
B. ~/Library/Preferences
C. /Root/Library/Preferences
D. /Library/Application Support/X11
B. ~/Library/Preferences
Help Content for X11 is available in Mac Help in Tiger.
True
False
TRUE
What is the workaround for pasting from Mac OS X 10.4 applications into X11?
A. Hold down option and select 'Paste' from the Edit menu
B. Use an third-party open-source version of the clipboard
C. Hold down the control key and click to paste the selection
D. Turn on Emulate three button mouse, and hold down the option button and click to paste the selection
D. Turn on Emulate three button mouse, and hold down the option button and click to paste the selection
Stuffit Expander is included with Tiger.
True
False
FALSE
Which version of System Profiler is included with Tiger?
A. 4.0
B. 4.1
C. 4.4
D. 5.0
B. 4.1
What is the name and location of the System Profiler's preference file in Tiger?
A. /Library/Preferences/com.apple.ASP.plist
B. ~/Library/Preferences/com.apple.ASP.plist
C. /Library/Preferences/com.apple.SystemProfiler.plist
D. ~/Library/Preferences/com.apple.SystemProfiler.plist
D. ~/Library/Preferences/com.apple.SystemProfiler.plist
Where is the help book for System Profiler stored in Tiger?
A. /System/Library/CoreServices/Help Viewer.app
B. /Applications/Utilities/System Profiler.app
C. /System/Library/Documentation/Help
D. /Library/Documentation/Help
B. /Applications/Utilities/System Profiler.app
How can you send a profile to Apple from the System Profiler menu in Tiger?
A. View > Send
B. File > Send Profile
C. View > Send to Apple
D. File > Send to Apple
D. File > Send to Apple
Check all that apply.
What information do you need to look up a profile using the System Profile Database Lookup Tool?
A. Case Number
B. Serial Number
C. Computer Name
D. Customer Name
E. IP Address
B. Serial Number
Which information has been added to the Ethernet Network Overview in the System Profiler in Tiger?
A. IPv6 Address
B. Proxy Details
C. Resolved DNS Domain Name
D. Both A and B
E. All of the Above
E. All of the Above
You can use the Preference Panes section of System Profiler to locate where third-party preference panes are installed on your computer.
True
False
TRUE
How can you find a specific action in Automator?
A. Enter a keyword in the keyword search field
B. Choose an Action from the View menu and select a category
C. Select View Categories from the Workflow menu and then select a category
D. Highlight an application and choose an action from the Action column in the Automator window
E. Both A and D
F. All of the above
E. Both A and D
Which Tiger application provides a drag and drop graphical user interface (GUI) for automating repetitive tasks?
A. AppleScript
B. Automator
C. Script Editor
D. TextEdit
B. Automator
Where does Tiger store Apple-supplied Automator actions?
A. /Library/Automator
B. /System/Library/Automator
C. /Library/Application Support
D. /System/Library/Application Support
B. /System/Library/Automator
You should verify that AppleScript is working correctly by using a known good script or folder action when Automator encounters what kind of error?
A. Workflow Error
B. Action Log Error
C. AppleScript Error
D. Missing Resource Error
C. AppleScript Error
How should you add actions to a workflow in Automator?
A. Double-click or drag the action into the workflow area from the Action list
B. Highlight the action and select Add from the Workflow menu
C. Drag the action on top of the 'Run' button in the toolbar
D. Both A and B
E. All of the above
A. Double-click or drag the action into the workflow area from the Action list
Where is kernel panic information stored in Tiger?
A. ~/Library/Logs/CrashReporter/panic.log
B. /Library/Logs/CrashReporter/panic.log
C. /Library/Logs/panic.log
D. ~/Libray/Logs/panic.log
C. /Library/Logs/panic.log
Where does Tiger store the User Account password?
A. local.nidb
B. login.keychain
C. master.passwd
D. passwd.keychain
E. System.keychain
A. local.nidb
Which process should you look for in Activity Monitor when someone can't print to a USB printer in Tiger?
A. cupsd
B. ntpd
C. postfix
D. printd
A. cupsd
Which log file should contain information related to a failed PPP connection in Tiger?
A. Console.log
B. DirectoryServiceError.log
C. error_log
D. ppp.log
D. ppp.log
Check all that apply.
What does starting up in Safe Mode in Jaguar and Panther do?
A. Turns off Auto-login
B. It turns off all Startup items
C. Disables all non-system fonts
D. It turns off only Non-Apple Startup items
E. Forces a directory check of the startup volume
D. It turns off only Non-Apple Startup items

E. Forces a directory check of the startup volume