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20 Cards in this Set
- Front
- Back
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Main purpose of a day sheet
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To ensure accurate accounting |
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What oversees workplace safety?
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OSHA |
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Who is responsible for obtaining preauthorization for inpatient hospitalizations? |
The provider performing the procedure. |
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A patient calls and has a question about her prescription dosage as it relates to her condition. Which action is most appropriate for the MAA to take? |
Direct the call to the triage assistant. |
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Which document must a MAA provide for a patient to submit for reimbursement. |
Encounter Form |
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A patient requests a follow-up visit for an unavailable time slot. Which action is most appropriate for the MAA to take? |
Schedule an appointment closest to the requested time slot. |
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Which is the primary reason for a MAA to document no shows and cancellations with less than 24-hr notice?
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To maintain scheduling integrity. |
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Which of the following procedures is best for a MAA to track unpaid vendor invoices? |
Create one file folder and mark as "Unpaid Invoices". |
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Which should a referring provider verify when giving referrals?
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Payer approval.
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A dentist office increases the cost of a routine teeth cleaning. The MAA should take what action.
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Update fee schedule.
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When creating a retention schedule for patient medical records, a MAA should consult what?
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State guidelines. |
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When a MAA makes arrangements for a staff member to attend a conference, which is the most important step for keeping the office informed? |
Distribute the travel itinerary. |
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A third-party payer is requesting documentation to support billed services. Which is the appropriate document the MAA should forward to the third party payer? |
Progress Notes. |
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When a provider requests a patient to have a diagnostic test at a hospital, which action should the MAA take? |
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Encounter balance is $360 and the patient has two plans with an 80/20 split. What amount should you submit to the secondary insurance company?
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$72 |
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A provider is running 30 min behind schedule because of an early morning emergency. Which action should the MAA take to maintain effective scheduling in the office?
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Inform waiting patients that an emergency has caused a delay in the schedule and that they can wait or reschedule. |
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A provider's office receives a remittance advice showing a denial code. The medical administrative assistant creates a formal written request for review of the rejected claim. The assistant should use what format?
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Claim appeal |
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A patient presents to the physician's office with flu-like symptoms. Which action should the MAA take first?
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Ask for the patient's demographic information. |
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Which report is produced using practice management software?
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Patient by procedure. |
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In order to maintain an accurate record of medical practice payments, MAA's should enter all payments made by the facility into what?
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A disbursement journal. |
