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30 Cards in this Set
- Front
- Back
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Stigma |
A characteristic that discredits a person, making him or her be seen as abnormal or undesirable. |
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Instrumental needs |
Practical, everyday needs. |
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Model |
A formal description of a process. |
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Source |
The originator of a thought or an idea. |
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Encode |
To put an idea into language or gesture. |
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Message |
Verbal and nonverbal elements of communication to which people give meaning. |
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Channel |
A pathway through which messages are conveyed. |
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Receiver |
The party who interprets a message. |
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Decode |
The interpret or give meaning to a message. |
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Noise |
Anything that interferes with the encoding or decoding of a message. |
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Feedback |
Verbal and nonverbal responses to a message |
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Context |
The physical or psychological environment in which communication occurs. |
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Channel-rich context |
A communication context involving many channels at once. |
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Channel-lean context |
A communication context involving few channels at once. |
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Symbol |
A representation of an idea. |
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Content dimension |
Literal information that is communicated by a message. |
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Relational dimension |
Signals about the relationship in which a message is being communicated. |
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Metacommunication |
Communication about communication |
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Explicit rule |
A rule about behavior that has been clearly articulated. |
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Implicit rule |
A rule about behavior that has not been clearly articulated but is nonetheless understood. |
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Interpersonal communication |
Communication that occurs between two people within the context of their relationship and that, as it evolves, helps them to negotiate and define their relationship. |
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Intrapersonal communication |
Communication with oneself. |
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Mass communication |
Communication from one source to a large audience. |
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Small group communication |
Communication occurring within small groups of three or more people. |
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Dyad |
A pair of people |
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Communication competence |
Communicating in ways that are effective and appropriate for a given situation. |
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Self-monitoring |
Awareness of one's behavior and how it effects others. |
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Empathy |
The ability to think and feel as others do. |
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Cognitive complexity |
The ability to understand a given situation in multiple ways. |
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Ethics |
A code of morality or a set of ideas about what is right. |
