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10 Cards in this Set
- Front
- Back
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What does Listening Effectively mean? |
1. Listening with the mind 2. Hearing with the senses 3. Listening is conscious 4. An active process of eliciting information 5. Ideas,Attitudes,emotions 6.Interpersonal, Oral Exchange |
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What are Fallacies about Listening? |
1. Listening and hearing are the same 2. Listening is not my problem a. Learning not to listen b. Thinking about what we are going to say rather than listen to the speaker himself c. Talking when we should be listening d. Hearing what we expect than what is actually said 3. Good readers, good listeners 4. Smarter people better listeners 5. Listening improves with age |
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What is the Difference between Listening and Hearing |
Listening Hearing Active process Mechanincal Concious effort Involuntary Mental and physical activity Only physical Helful in decesion not so |
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What is difference between Effective and ineffective listenrs? |
Effective Ineffective With purpose unbiased not defensive do not reach consensus before comprehending get the complete picture arrive at some solution |
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What are advantages of being an effective listener? |
Its Professional and personal |
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What are difference types of listening? |
Comprehensive for content Appreciative for aesthetic Therapeutic for empathetic listening Critical for evaluative |
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What is Critical listening and speech analysis? |
1. Trustworthy speaker 2. authentic information 3. logical development of info 4. reliability of data 5. organization of info 6. emotional outburst 7. justification of conclusion |
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What is SIER model of critical listening? |
1. understanding 2. Retaining (active and passive) |
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What are barriers of effective listening? |
1. variation in language 2. noisy transmittance 3. Complex interpersonal relations 4. Defensiveness 5. Focus on cues and nonverbals 6. State of mind 7. Different levels of perception 8.premature evaluation |
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What are tips of effective listening? |
1. Maintain an open mind 2. Physical preparation 3. Control distraction 4. Avoid prejudging speaker 5. Analyze the structure 6. Stop talking 7. Interpret non verbal cues 8 Note taking |
