Listening

Front 1

Responsibilities of a listener (1/3)

Back 1

Listen courteously and attentively

Front 2

Responsibilities of listener (2/3)

Back 2

Avoid prejudging speaker

Front 3

Responsibilities of listener (3/3)

Back 3

Support the free and open expression of ideas

Front 4

Appreciative Listening

Back 4

Listening for pleasure or enjoyment

Hint 4

What you do at comedy club or music concert

Front 5

Empathic Listening

Back 5

Listening to provide emotional support

Hint 5

The kind of listening you would do for someone who was sad and depressed

Front 6

Comprehensive listening

Back 6

Listening so as to understand the message of the communication

Hint 6

How you would listen to your boss give you a work assignment

Front 7

Critical listening

Back 7

Listening for the purpose of evaluation-to accept or reject the argument/communication

Front 8

4 Causes of poor listening 1/4

Back 8

Not concentrating or losing focus and/or getting distracted instead of absorbing message

Front 9

4 Causes of poor listening 2/4

Back 9

Listening too hard- trying to absorb every detail and missing the actual message in the process

Front 10

4 Causes of poor listening 3/4a

Back 10

Jumping to conclusions (1/2)

So sure we know what is going to be said we make up an alternative message that's wrong

Front 11

4 Causes of poor listening 3/4b

Back 11

Jumping to conclusions 2/2-prematurely rejecting a speaker's ideas as boring or misguided

Front 12

4 Causes of poor listening 4/4

Back 12

Focusing on delivery or appearance thus not allowing yourself to hear or appreciate the speech