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20 Cards in this Set
- Front
- Back
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Cross-Cultural Literacy
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An understanding of how cultural differences across and within nations can affect the way business is practical
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Explain what is meant by the culture of a society.
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Culture: a system of values and norms that are shared among a group of people and that when taken together constitute a design for living
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Values
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Abstract ideas about what a group believes to be good, right, and desirable
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Norms
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Social rules and guidelines that prescribes appropriate behavior in particular situations
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Society
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A groups of people what share a common set of values and norms
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Folkways
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Routine conventions of everyday life
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Mores
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Norms that are seen as central to the functioning of a society and to its social life
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Identify the forces that lead to differences in social culture
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Religion, Political Philosophy, Economic Philosophy, Education, Language, Social Structure
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Social Structure
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The basic social organization of a society
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Identify the business and economic implications of differences in culture
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In some societies, the individual is the basic building block of social organization (these societies emphasize individual achievements above all else). In other societies, the group is the basic building block of social organization. These societies, emphasize group membership and group achievement above all else.
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Social Structure
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Hierarchical social categories often based on family background, occupation, and income
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Social Mobility
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The extent to which individuals can move out of the strata into which they are born
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Caste System
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A closed system of stratification in which social position is determined by the family into which a person is born, and change in that position is usually not possible during an individual's lifetime
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Class System
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A system of social stratification in which the position a person has by birth can be changed through his or her own achievements or luck
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Class Consciousness
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A tendency for people to perceive themselves in terms of their class background
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Ethical Systems
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A set of moral principles, or values, that are used to guide and shape behavior
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Recognize how differences in social culture influence values in the workplace
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Power Difference: how much a society allows inequalities of power and wealth to be influenced by inequalities in physical and intellectual capabilities
Individualism vs. Collectivism Uncertainty Avoidance: how much different cultures socialized their members into accepting ambiguous situations and tolerating uncertainty Masculinity vs. Femininity: the relationship between gender and work roles |
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Confucian Dynamism
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Theory stating that Confucian teachings affect attitudes toward time, persistence, ordering by status, protection of face, respect for tradition, and reciprocation of gifts and favors.
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Demonstrate the economic and business implications of cultural change
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The value systems and norms of a county can affect the costs of doing business in that country. One danger confronting a company that goes abroad for the first time is being ill-informed. To develop cross-cultural literacy. int'l businesses need to employ host-country nationals, build a group of cosmopolitan executives, and guard against the damage of ethnocentric behavior
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Ethnocentrism
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A belief in the superiority of one's own ethnic group or culture, often result in disregard or contempt for the culture of other countries
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