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17 Cards in this Set

  • Front
  • Back
What is the difference between managing and leading?
Managing means lighting a fire under people...

Leading means lighting a fire in people.

What are the four core theory groups?
Trait, Behavioural, Contingency, Power/Influence
What are trait theories?
Describing the type of person who makes a good leader due to their personality traits
What are behavioural theories?
Describing what behaviours and actions a good leader does
What are contingency theories?
Describing how the situation influences good leadership ability
What are power/influence theories?
Describing what the true source of the leader's power is
What are some of the traits that distinguish leaders from followers?
Physical traits (physique, height, etc.)

Abilities (intelligence, fluency of speech)


Personality (extraversion, self-confidence)

What are the level in the 5 level hierarchy system?
1 - Highly capable person

2 - Contributing team member


3 - Competent manager


4 - Effective leader


5 - Exec

What is behavioural theory defined as?
Focusing on how leaders behave

Autocratic, democratic or laissez-faire

What does behavioural theory say about the best leaders?
They are able to use many different styles, choose the right style for each situation
What is the Blanchard/Hershey Situational Leadership Model?
There is not one best style, and it is effective if you can adapt style of leadership to the situation 

Two adaptable dimensions...
1) Task or directive behaviour 
2) Relationship or supportive behaviour
There is not one best style, and it is effective if you can adapt style of leadership to the situation



Two adaptable dimensions...


1) Task or directive behaviour


2) Relationship or supportive behaviour

What are French and Raven's 5 forms of power?

(Power/influence theory)

1) Legitimate

2) Reward


3) Expert


4) Referent


5) Coercive

What are the 3 big qualities of transformational leaders?
They are...

1) Visionary


2) Inspirational


3) Charismatic

What are 7 key characteristics of charismatic leaders?
1) Self-confidence

2) Visionary


3) Ability to articulate a vision


4) Strong convictions about the future


5) Unconventional behaviour


6) Perceived as a change agent


7) Environment sensitivity

How should a company effectively integrate new managers?
Focus on building relationships, not immediately establishing authority, as authority will come from credibility

Must demonstrate character, competence, and influence

What are the 5 main reasons to be a follower?
1) Fear of retribution

2) Blind hope


3) Faith in leader


4) Intellectual agreement


5) Buying the vision

What is the difference between a good and a bad follower?
A good follower will always contribute something, and will oppose a bad leader



A bad follower will contribute nothing, and will support any leader