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17 Cards in this Set
- Front
- Back
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differences between 20 & 21 century in nsg
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20th-fixed service, functional, institutional, late stage, process-driven
21st-fluid service,flexible mobile outcomes-driven |
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autocratic/authoritative
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determines policy & makes all the decisions
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democratic/participative
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encourages staff participation
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laissez-faire
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does not provide guidance or direction
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planning
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what is the right thing to do
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organizing
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identifying the management structure to accomplish work
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staffing
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have qualified people accomplish work
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directing
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encourages employees to accomplish goals
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controlling process
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performing employee performance appraisals
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stages of change
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unfreezing-gathering info
moving stage-implementing change unfreezing-change no longer new |
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reward power
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ability to reward others for complying
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coercive power
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bsed on fear of punishment
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legitimate power
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official position
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referent power
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admired leader
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expert power
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based on knowledge,skills & info
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informatin power
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based on persons possession of info needed by others
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connection power
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based on persons relatinship or affiliatin with other people
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