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11 Cards in this Set
- Front
- Back
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MANAGEMENT OF CARE
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-Collaborator/Planner of patient care
-Continuity of care-Shift to shift, level of care, transfer to and from other departments/units, interfacility transfers -Documentation -Communication -Case manager-role of the RN -Discharge planning -Referrals, Consultations, & Collaboration with the multi-disciplinary team |
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DEFINITION OF LEADERSHIP
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Occurs whenever one person attempts to influence the behavior of an individual or group-up, down, or sideways in the organization-regardless of the reason. The reason could be personal or a goal for others. These goals may or may not be congruent with the organizations goals. Leadership is influence.
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LEADERSHIP
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-Way of behaving
-Human factor that binds groups together -Others respond to leader’s personality because they WANT to -Leader focuses the group’s efforts toward identifying goals and carrying out activities needed to reach those goals |
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Strategies of a Good Leader
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Reason: using facts and data to develop a logically sound
argument Friendliness: using supportiveness, flattery, creation of good will Coalition: building by mobilizing other people Bargaining: negotiating thru the use of benefits or favors Assertiveness: using a direct forceful approach Higher authority: gaining the support of higher levels in the hierarchy to add weight to the requests Sanctions: using rewards and punishments |
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MANAGEMENT
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-Challenging, problem-oriented, similar to nursing process
-Needed when two or more people work toward common goal -Coordinate activities of group to maintain balance and direction -Responsible for organization’s goals & interpersonal relationship amongst staff |
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Four Functions That Manager Performs
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Planning:
-Involves making decisions about the group, nursing unit or organization -Involves objectives, actions, resources Organizing: -Designing how the planning will be accomplished. -Breaks down overall objectives into individual jobs & gives authority and responsibility for each Directing: -Process of understanding, communicating & motivating others toward common goals Controlling: -Ensures that the performance of the group, unit, or organization conforms to what was planned |
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LEADERSHIP STYLES
AUTOCRATIC LEADER |
-Uses an authoritarian approach to direct activities of others
-Decisions are made alone without other’s input -Emphasis is on completion of tasks with little concern about individual staff members performing the tasks. |
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LEADERSHIP STYLES
DEMOCRATIC LEADER |
-Uses both job-centered and employee-center behaviors
-Cares equally about needs & feelings of employee and effective/efficient completion of job -Tasks accomplished are viewed from standpoint of team member |
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LEADERSHIP STYLES
LAISSEZ-FAIRE LEADER |
-Uses permissive atmosphere-does not give much direction to employees
-Does not care much about employee’s needs of feelings or the need to get the job done -All power and responsibility has been relinquished to group members, who make and implement decisions independently |
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LEADERSHIP SKILLS CAN BE LEARNED
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-Mentorship
-Practice the skills -Emulate attributes of both formal & informal leaders -Ask for feedback on performance -Seeking new assignments help broaden knowledge & strengthen skills |
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LEADERSHIP ATTRIBUTES
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Best leaders share common attributes:
- Caring - Respect for others - Flexibility - Integrity - Honesty - Consistency - Fairness |
