Reading...
Play button
Play button
Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
7 Cards in this Set
- Front
- Back
|
Traditional change methods
|
-management initiated and controlled
-problem focused -experts analyze and design solutions -doers implement solutions -rolled out as packaged change program -change is discrete event |
|
|
problems with traditional change methods
|
-conflict between experts and doers
-lack of employee buy-in -too rigid, not adaptive -limited learning -may solve specific problems, but doesn't improve organization's capacity to improve itself |
|
|
managing strategic change
|
felt need--> vision-->action learning process
|
|
|
self design strategy
|
-involves multiple stakeholders
-innovation on site -learning by doing -continuous change, improvement and learning part of normal operations |
|
|
Action learning cycle
|
diagnosing process--> planning to modify change and how it is implemented-->taking action to implement change-->collecting pertinent information...repeat
-never-ending cycle -you gain capacity to learn how to improve the firm |
|
|
action learning cycle part 2
|
run cycle and improve continuously over time
|
|
|
high performing organizations
|
-organization structure: flat and lean
-work design: self-managed teams -information systems: open and distributed -leadership: visionary -decision making: employee empowerment and high involvement -training and development: continuous -selection processes: culture driven -rewards: performance and skill based culture: strong and egalitarian -workforce accommodation: plentiful |
