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19 Cards in this Set

  • Front
  • Back

cultural change

incrementally vs symbolization & interpretation


`

orthogonal Subculture

not adverse to dominant culture

Knowledge management

creation


transfer


sharing


securement

explicit to explicit

combination

TACIT to tacit

socialization

conditions for KM

psychological, structural & relational


you, organization, people you know

restraining psychological conditions

prima donna- downplay team effort


empowerment - short term solutions

dense neworks

strong ties, redundant knowledge, high cost, complex knowledge

sparse networks

Exchangeof non-redundant(new) knowledge Exchangeof explicit, but not of tacit knowledge


Modest‘costs

brokers

dense networks are more connected so information can be verified


enable organizations toattract new knowledge through sparse networks

Psychological safety and trust

Psychologicalsafety and trust prevent knowledge hoarding by individuals or groups

Cognitive distance and absorptive capacity

Cognitive distance and absorptivecapacity determine the structural ability of organizations to share or acquireknowledge across organizational boundaries

organizational learning through

a)bythe learning of its members


b)bythe influx of new members who have knowledge the organization didn’t previouslypossess.


(single/double loop & learning curve)

Superstitious learning

misattributing success

¨Ambiguityof success

(claiming success prematurely)

¨Competencytrap

(sacrificing double loop learning)


- not reflecting on the potentialdown-side of the assessment criteria used

Learning organizations

Learning Organizations experiment more, encourage more tries, permit small failures, encourage internal competition,maintain a rich formal environmentheavily laden with information which spurs diffusion of ideas at work.

5th discipline

-Sharedvision


-Teamlearning


-Personalmastery


-Mentalmodels


-Systemsthinking: Complex/nonlinearsystems


Leadership: Dispersedthroughout the organization (self-management) & Connectingleaders

chaos & complexity theory

Where organizational learning may stillbe viewed as a relatively stable, though complicated process of change, theconcept of the Learning Organization highlights non-linear, chaotic andfar-from-equilibrium processes of change that are essentially unpredictable


(Elements in chaotic systems typicallyonly respond to local circumstances without system-wide information regulatingthe process)