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5 Cards in this Set

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Give a description of a KM Strategy.
A KM Strategy designates the importance of acquiring, sharing and distributing knowledge in the organization. It also details where the knowledge is sources and processed and how it can be used to help achieve the corportate objectives.
Before a KMS is launched, what must be formulated first?
A KM Strategy must be formulated prior to the launching of a KMS.
What is the definition of "knowledge gap"?
A knowledge gap is defined as the "chunk of knowledge" an organization needs to have in order to achieve its corporate objectives.
A good KM strategy should identify the answer of WHAT, WHERE, WHEN, HOW, WHO questions. Give examples.
WHAT is this chunk of knowledge?
WHERE can it be sourced?
HOW does it come to the organization?
WHO manages it?
WHERE is the knowledge being stored?
WHO needs to action on it?
HOW and WHEN does it flow from one location/person to another location/person?
Does it evolve over time?
Though not always the case, very often knowledge maps are identified from the result of what activity?
Though not always the case, very often knowledge maps are identified from the result of knowledge audit.