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21 Cards in this Set
- Front
- Back
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What is a leasing LP
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prospects first contact, responsible for the leasing process from start to finish
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Why are LPs important
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they generate the sales
handle ppw main facility contact tour guide |
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What are the responsibilities of a LP
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lease apts
sales collect rent show aprs inspection conduct tours shop competition comply with laws and guidelines accept and process application answer the telephone |
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What are the characteristics of a LP
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people skills
technical skills admin skills |
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LP people skills
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communication
team work coaching |
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LP technical skills
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business analysis
continuous improvement technology savvy |
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LP admin skills
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project mgmt
writing and documentation participant mgmt |
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Qualities of a successful LP
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positive self image
appropriate work habits self discipline proper judgement |
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Qualities of an effective LP
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independence
work ethics self-awareness strong communication skills high energy level |
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Define Professionalism
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specialized knowledge
providing value demonstration of professionalism |
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What is an important part of being a professional?
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the ability to identify and establish goals
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Define Goal
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the end to which a person aims to reach or accomplish
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A goal should be
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S.m.a.r.t
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S.M.A.R.T
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specific
measurable achievable reasonable timebound |
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Steps for planning goals
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set goals
build specific objective and time line identify barrier determine contacts and skills needed prepare plan measure progress revise as necessary |
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Time management
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the act or process of planning and exercising conscious control over the amt of time spent on a specific activity
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Team wirk consists of
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team goals
network communication your role |
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Time management wasters
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personal calls or msga
lack of equipment to perform duties long breaks |
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Resident profile
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specific info that describes the apt communitys typical resident and their needs,wants and qualifying characteristics
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Market Knowledge
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demographic and product. info about the apt community, its primary and future competitors
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Definition of product knowledge
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a thorough understanding of all the products and services available in ones apt community,amenities,neighborhood and competitors
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