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10 Cards in this Set
- Front
- Back
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What are the three spheres of systems management? |
business, organizational, and technological |
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What are the four frames of organizations? |
structural, human resources, political, symbolic |
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What issues are unique to IT industry that affect project management? |
1. The diverse nature of IT projects in general and the industries that they serve. 2. The diverse backgrounds of the people working on IT projects. 3. The diverse technologies (i.e. programmings languages) involved in IT |
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Explain the 4 frames of an organization |
Structural - deals with how the org is structured and focuses on diff. groups' roles and responsib. in order to meet goals and policies HR - focuses on producing harmony between the needs of the org and the needs of people Political - deals with the competition among groups or individuals for power and leadership Symbolic - What's most important about any even in an org is not what happened, but what it means |
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What is the systems approach? |
describes a holistic and analitical approach to solving complex problems that includes using a systems philosophy, analysis, and management |
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What are the three general classifications of organization structures? |
Functional, project, and matrix |
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Explain the three general classifications of organizational structures |
Functional - Managers or VP's report to the CEO Project - Program managers report to the CEO Matrix - Personnel report to both functional manager and one or more project managers; this is a blend of functional and project |
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What is stakeholder management? |
Basically, knowing everyone who is or may be affected by the project, or is involved in the project and taking care of their concerns |
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What's is the project life cycle and what is it made up of? |
a collection of projects phases; Concept, Development, Implementation, Close-out |
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Explain the phases of the project life cycle |
Concept - develop a business case, describe need, sketch WBS Development - develop more thorough cost structure and WBS Implementation - nearly completely accurate cost, deliver required work, provide performance reports Close-out - Work completed, some sort of customers acceptance of the entire project
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