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15 Cards in this Set
- Front
- Back
Why do pharmacists need to have a business perspective?
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1)Survival of the fittest
-free market economy -no govt subsidy of pharmacies 2)Utilization of resources -goals -operate on very low profit levels 3)Remain competitive, adapt to change |
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Management process definitions:
predetermine course of action |
plan
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arrange and relate work for effective accomplishment of objectives
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organize
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bring about purposeful action for desired outcomes
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lead
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review progress towards objectives according to the plan
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control
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What resources to managers manage?
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-time
-money -people -materials -information |
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At what levels do managers manage?
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-individual
-interpersonal -organizational |
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Theories and practices of time management:
Drucker |
-find out exactly how u use ur time
-determine what does/does not have to be done -delegate work to others who are equally/better qualified than u -stop wasting other peoples time |
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Covey
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ORGANIZE AND EXECUTE AROUND PRIORITIES
-begin w/ end in mind -put first things first |
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Morgenstern
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-laying foundation (time management system)
-analyzing (personal style, preferences, needs, goals) -strategizing (mapping schedule) -attacking |
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Douglas and Douglas SMART goals
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-Specific
-Measurable -Achievable -Realistic -Timed |
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How do I apply these situations to my life?
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1)recognize need for improvement
2)conduct honest analysis of how you currently spend your time 3)establishyour personal mission and goals 4)get organized 5)just do it |
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getting organized
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-sort through tangible items and tasks that u already have
-make a list -prioritize -schedule (be conservative, undercommit and overdeliver) -develop a system (calendars, organizers, PDAs) |
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Tips from experts
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-minimize interruptions
-avoid procrastination -overcome perfectionalism -don't constantly check email/voice mail -quantity does not equal quality -take care of yourself/reward yourself |
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Tips for effectively managing time in a pharmacy practice ---Jacobs--101 ways to improve your pharmacy worklife
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1)make full use of pharmacy techs
2)respond to questions on the phone through techs whenever possible 3)schedule time to meet w/ patients 4)get to point quickly, learn how to gracefully exit conversations |