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15 Cards in this Set

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Why do pharmacists need to have a business perspective?
1)Survival of the fittest
-free market economy
-no govt subsidy of pharmacies
2)Utilization of resources
-goals
-operate on very low profit levels
3)Remain competitive, adapt to change
Management process definitions:
predetermine course of action
plan
arrange and relate work for effective accomplishment of objectives
organize
bring about purposeful action for desired outcomes
lead
review progress towards objectives according to the plan
control
What resources to managers manage?
-time
-money
-people
-materials
-information
At what levels do managers manage?
-individual
-interpersonal
-organizational
Theories and practices of time management:
Drucker
-find out exactly how u use ur time
-determine what does/does not have to be done
-delegate work to others who are equally/better qualified than u
-stop wasting other peoples time
Covey
ORGANIZE AND EXECUTE AROUND PRIORITIES
-begin w/ end in mind
-put first things first
Morgenstern
-laying foundation (time management system)
-analyzing (personal style, preferences, needs, goals)
-strategizing (mapping schedule)
-attacking
Douglas and Douglas SMART goals
-Specific
-Measurable
-Achievable
-Realistic
-Timed
How do I apply these situations to my life?
1)recognize need for improvement
2)conduct honest analysis of how you currently spend your time
3)establishyour personal mission and goals
4)get organized
5)just do it
getting organized
-sort through tangible items and tasks that u already have
-make a list
-prioritize
-schedule (be conservative, undercommit and overdeliver)
-develop a system (calendars, organizers, PDAs)
Tips from experts
-minimize interruptions
-avoid procrastination
-overcome perfectionalism
-don't constantly check email/voice mail
-quantity does not equal quality
-take care of yourself/reward yourself
Tips for effectively managing time in a pharmacy practice ---Jacobs--101 ways to improve your pharmacy worklife
1)make full use of pharmacy techs
2)respond to questions on the phone through techs whenever possible
3)schedule time to meet w/ patients
4)get to point quickly, learn how to gracefully exit conversations