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10 Cards in this Set
- Front
- Back
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What are the key words for Configuration Management?
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Logical model
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What is the mission statement?
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The are two parts:
Configuration Management maintains the logical model in a database through a process of identification, control, status accounting and verification. Configuration management drives standards within the IT infrastructure. |
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What are the parts of Configuration Management?
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Identification, control, status accounting, verification
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What is the responsibility of Configuration Control?
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Manage registration, acceptance and installation of CIs
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What is an attribute?
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The particular qualities of a Configuration Item unique to only that CI.
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What is a variant?
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A CI that is only slightly different from the original CI and requires a minimal record change.
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What is the difference between a CMDB and an asset database?
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A CMDB maintains the relationship of CIs.
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What is status accounting?
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Status Accounting reports on the state and relationship of CIs within the IT Infrastructure
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When should the CMDB database be audited?
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Audit before and after major Releases and Changes.
Audit at regular intervals. Audit after a recovery from disaster |
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What are some of the benefits of Configuration Management?
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• Provides a sound foundation for all of Service Delivery and Service Support.
• Maintains the relationship between the components of IT infrastructure. • Provides and maintains accurate information on infrastructure configuration. |
