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22 Cards in this Set

  • Front
  • Back
e-business
use of the internet and other networks and information technologies to support the electronic commerce, enterprise communications and collaboration
cross-functional enterprise systems
cross boundaries of traditional business functions in order to reengineer and improve vital business processes all across the enterprise
enterprise application architecture
illustrates the interrelationship of the major cross-functional enterprise applications that companys have
enterprise application integration (EAI)
connect major e-bus applications...interconnects front office and back office applications
transactions processing systems (TPS)
cross-functional IS that process data resulting form the occurence of business transactions
OLTP online transaction processing
real time that captures the transaction immediatley
transaction processing cycle
1. data entry
2. processing
3. database maintence
4. report generation
5. inquiry processing
transaction processing 2 types of ways
batch processing and real-time processing
enterprise collaboration system (ECS)
help us to communicate, coordiante, and collaborate
functional business system
variety of types of IS that support all the business functions
marketing IS
tech that supports the marketing function
interactive marketing
customer-focused marketing process taht is based on using the internet, intranets, and extranets to establish 2 way transactions
targeted marketing 5 components
1. community
2. content
3. context
4. demographic/psychographic
5. online behavior
sales force automation
connecting the sales force with marketing websites on the internet, extranets, and intranets
manufacturing IS
support production/operations function that includes all activities concerned with planning and control of the processes producing g and s
CIM computer integrated manufacturing
simply, automate, and integrate....create flexible, agile, manufacturing processes that efficiently produce products of high quality
CAM computer aided manufact
automat production process
MES manufacturing execution systems
performance monitoring IS for factory floor operations
process control
control ongoing physical process
machine control
use of computers to control the actions of machines
human resource information systems
HRIS 1) plan to meet personal needs of business
2)development of employees full potential
3)control of all personal policies
..and could go well above and beyond
online HRM systems
recruiting employees online