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9 Cards in this Set
- Front
- Back
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What does RICEF mean? |
Reports Interfaces Conversions Enhancements Forms |
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How is RICEF utilized? |
Project managers usually refer technical development in terms of RICEF objects. |
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What is IT Management? |
Discipline whereby all of the information technology resources of a firm are managed in accordance with its needs and priorities. |
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What is the central aim of IT Management? |
The aim of IT management is to generate value through the use of technology.
To achieve this, business strategies and technology must be aligned. |
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What are the essential skills of an IT Manager? |
From a skills point of view (in addition to the obvious technical expertise and basic management skills), IT professionals must be skilled planners, negotiators and administrators. |
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Name some of the specific skills for a good IT manager. |
1. The ability to communicate effectively (verbally and in writing).
2. The ability to make every end-user feel "important" and well served. 3. The ability to anticipate objections and pre-empt problems. 4. The ability to "read" people and situations and know how to respond accordingly. 5. The ability to balance service and project demands with existing resource capabilities. |
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What value can be made with IT Management Standards? |
Standards set a baseline for how projects are managed and services are delivered, saving time, improving quality and lowering costs. |
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What is Agile software development? |
Software development methods in which requirements and solutions evolve through collaboration between self-organizing,cross-functional teams.
It promotes adaptive planning, evolutionary development, early delivery, continuous improvement, and encourages rapid and flexible response to change. |
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What are the SDLC phases? |
1. Requirement gathering and analysis
2. Design 3. Implementation or coding 4. Testing 5. Deployment 6. Maintenance |
