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39 Cards in this Set

  • Front
  • Back
Parochial
Parochial studies are research projects originally designed and conducted in one culture by researchers from that culture.
Ethnocentric
In ethnocentric research, studies originally designed and conducted in one culture by researchers from that culture are replicated in a second culture.
Polycentric
Polycentric studies are studies designed to describe, explain, and interpret management and organizational practices within specific foreign cultures. Polycentric studies are individual domestic studies conducted in various countries Conducted in around the world.
Comparative
Comparative studies are designed to identify the similarities and differences across 2 or more cultures. For managers, comparative studies answer the question: "How is culture A different from culture B? In which areas can our organizational policies and strategies be similar across all cultures, and in which areas Contrasting must they be different?"
Geocentric
Geocentric studies examine how multinational organizations function.
Synergistic
Synergistic studies examine intercultural interaction within work settings.
Triandis theory of culture
Culture is a shared pattern of beliefs, attitudes, norms, role perceptions, and values

If a person likes the color red, it is not culture, however, if many members in a society prefer red, it is culture)

Subjective Culture consists of:
Beliefs
Attitudes
Norms
Roles
Tasks
Values
Value Orientation
Schwartz theory of culture
A theory presented with seven types of values and three polar dimensions.

Focus is on national groups, and society values are characterized by aggregating individual values.

Beliefs
Attitudes
Norms
Roles
Tasks
Values
Value Orientation
Cultural Dimensions - Trompenaars
Trompenaars, 1993

Universalism/Particulartism
Individualism/Collectivism
Neutral versus Affective
Specific versus Diffuse
Achievement versus Ascription
Internal versus External
Time Perspective
Cultural Dimensions - Hofstede
Hofstede, 1984

Individualism/Collectivism
Power Distance
Uncertainty Avoidance
Masculinity/Femininity
(Long-Term Orientation)
What is Culture?
In anthropology, “Culture consists of patterned ways of thinking, feeling and reacting, acquired and transmitted mainly by symbols, constituting the distinctive achievement of human groups, including their embodiments in artifacts; the essential core of culture consists of traditional (i.e., historically derived and selected) ideas and especially their attached values” (Kluckhohn 1951)
what is culture - In Business
the collective programming of the mind which distinguishes the members of one human group from another” (Hofstede,1980, p. 260).
Focusing on Culture at the national level has some disadvantages
Assumes that all members of a nation are similar

Stereotyping

Does not take into account that cultures can evolve and change
Supranational Cultures
Linguistic Groups
Ethnic Groups
Macro Political Groups
Religious Groups
National Cultures
American Culture
Japanese Culture
British Culture
Professional Cultures
Accountants
Lawyers
Teachers
Students
Organizational Cultures
People who work in the same company
IBM Culture
Microsoft Culture
Group Cultures
People who work together in a department, office, class, or some other unit of analysis smaller than a firm
Values
Values refer to relationships among abstract categories that are characterized by strong affective components and imply a preference for a certain type of action.

A value is an “enduring belief that a specific mode of conduct or end-state of existence is personally or socially preferable to an opposite or converse mode of conduct or end-state of existence”.
Universalism/Particulartism
Universalism implies a belief that something that is “true” and “good” can be universally defined, and therefore applicable everywhere. Particularism, on the other hand, prevails with a belief that unique circumstances and relationships determine what is “right” and “good.”
Individualism/Collectivism
Individualism reflects the way members emphasize their own needs over the group’s needs.
Neutral versus Affective
In neutral cultures, people are more reserved, keeping emotions from being out of the control in the workplace – which would be considered unprofessional. Affective cultures tend to display emotions more openly in all venues, and may consider a neutral culture as intentionally deceitful.
Specific versus Diffuse
In the specific and diffuse relationships dimension the idea is that an individual may have an inner private space and a larger public space. The difference between specific and diffuse cultures is the relative size of these “spaces.” In a specific culture, there is a tendency to have larger public areas and smaller private areas.
Achievement versus Ascription
In achievement-based cultures, people are evaluated based on their performance in their functional role. While in ascriptive cultures people who naturally have certain attributes are admired and therefore gain status.
Internal versus External
Internal versus external orientation refers to the idea that there are two guides to action. Action can either be determined by inner-directed judgments, decisions, and commitments or by the signals, demands, and trends of the outside world.
Time Perspective
Time perspective refers to the idea that cultures can view time in two ways. Activities can be done as quickly as possible in the shortest possible sequence of passing time or synchronized so that completion is coordinated.
Power Distance
the degree of inequality among people which the population of a country considers as normal: from relatively equal(small power distance) to extremely unequal(large power distance). All societies are unequal, but some are more unequal than others.
masculinity vs. femininity
degree to which values like assertiveness, performance, success and competition prevail over values like the quality of life, maintain warm personal relationships, service. Women's roles differ from men's roles in all countries; but in masculine societies, the differences are larger than in feminine ones.
uncertainty avoidance
the degree to which people in a certain country prefer structured over unstructured situations.
long-term vs. short term orientation
on the long term side one finds values oriented towards the future, like thrift (saving) and persistence. On the short-term side, one finds values rather oriented towards the past and present, like respect for tradition and fulfilling social obligations.
TRA - The Theory of Reasoned Action
According to TRA the accomplishment of a specified behavior is determined by the behavioral intention to perform that behavior

Behavioral intention is “an indication of an individual's readiness to perform a given behavior”

Behavioral intention is determined by both an individual’s attitude towards and subjective norm concerning the behavior in question
TAM - technology acceptance model
TAM is an adaptation of TRA specifically designed to model user acceptance of IT
TAM posits that two beliefs, perceived usefulness and perceived ease of use, are of primary relevance for computer acceptance behaviors
Perceived usefulness is defined as "the prospective user's subjective probability that using a specific application will increase his or her job performance within an organizational context“
Perceived ease of use is defined as "the degree to which the prospective user expects the target system to be free of effort”
In the model, perceived ease of use influences perceived usefulness and, in turn, both beliefs influence behavioral intention to use which is a measure of the strength of a person's intention to use a specific IT
UTAUT
Performance expectancy
Effort expectancy
Social influence
Facilitating conditions
Voluntariness
Behavioral intention
Performance expectancy:
The degree to which an individual believes that using the system will help him or her to attain gains in job performance – basically perceived usefulness from TAM
Effort expectancy
The degree of ease associated with the use of the system – basically ease of use from TAM
Social influence
The degree to which an individual perceives that important others believe he or she should use the new system – basically subjective norms from TRA and TPB
Facilitating conditions
The degree to which an individual believes that an organizational and technical infrastructure exists to support use of the system – basically perceived behavioral control from TPB
Voluntariness
The extent to which potential adopters perceive the adoption decision to be non-mandatory
Behavioral intention
The degree to which a person has formulated conscious plans to perform or not perform some specified future behavior