Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
27 Cards in this Set
- Front
- Back
|
information system |
set of interrelated components that collect, process, store, and distribute info to support decision making, corrdinating and control in an organization. Helps managers analyze problems, visualize complex subjects, and create new products. |
|
|
information |
data that has been shaped into a form that is meaningful and useful. ex: number of bottles of detergent sold
|
|
|
data |
streams of raw facts representing events occurring in organizations or environment before being arranged into form people can understand. ex; checkout scanning bar codes and totaled. |
|
|
information literacy |
broaded organization, people, and information technology. encompasses an understanding of the people and organizational dimensions of systems as well as the technical dimensions of systems |
|
|
computer literacy |
focuses primarily on knowledge of info technology |
|
|
business process |
logically related set of activites that define how specific business tasks r preformed. refer to unique ways in which work, info, and knowledge are coordinated in a specific org. ex(sls- mkting)(hr- hiring) |
|
|
how information tech enhances busniess provesses |
automate steps (checking credit) eliminate delays in decision making greater effiency, customer service, innovation tasks being preformed simultaneously |
|
|
operational management |
monitor daily acitivities of busniess |
|
|
middle management |
carries out programs and plans of senior management |
|
|
senior management |
makes long range strategic decisions about products and services as well as ensures financial preformance |
|
|
transaction processing systems (TPS) |
used by operational managers to keep track of elementary activities (sls, receipts, cash deposits)
|
|
|
TPS |
computerized system that records and preforms daily routine transactions necessary to conduct business. answers questions such as how many parts in inventory? easily avaliable current and accurite |
|
|
TPS |
managers use to monitor statues of internal operations and relations with external enviorment |
|
|
Management information systems (MIS) |
designates a specific category of info systems serving middle management by providing reports on orgs current preformance |
|
|
MIS |
summarize and report on basic operations using data supplied by TPS. not flexable and little analytical capability |
|
|
MIS |
use simple routines such as summaries and comparisons |
|
|
Decision support systems (DSS) |
focus on problem unique and rapidly changing for which procedure for arriving at solution may not be fully predicted in advance. use internal info from MIS and TPS and external sources (such as stock prices) |
|
|
DDS |
systems are employed by "super users" managers and bus analysis who want to use sophisticated analytics and model to analyze data. address decision making needs of senior managment |
|
|
Executive Support System (ESS) |
help senior management make decisions. address non routine decisions that require judgement, eval, and insight because no agreed upon procedure for arriving and solution.
|
|
|
EES |
graphs and data from many sources through out inferface/portal for senior managers to use. incorporate data about external events and summarized fata from MIS and DDS |
|
|
Intranets |
internal company websites that are accessible only by employees |
|
|
extranets |
company websites that are accessible to authorized vendors and suppliers |
|
|
e busnuess |
use of digital technology and internet to execute major activities for internal management and coordination with suppliers |
|
|
e commerce |
deals with buying and selling of goods and services over the internet. also included advertising, mkting, customer service, payment, ect) |
|
|
e government |
application of internet and networking technologies to digitally enable gov. relationships with citizens, bus, and other gov. improves gov services, operations, and empower citizens |
|
|
different tools and technologies for collaboration and team work |
email, im, wiki, virtual worlds, virtual meeting systems (google tools and cyberlockers), microsoft sharepoint, lotus notes, social networks |
|
|
front |
back |
