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28 Cards in this Set

  • Front
  • Back
What is nonverbal behavior
behaviors that aren't words
importance of nonverbal behavior
non verbal behavior is far more important than verbal
especially when verbal and nv don't match
Ekman & Frisen categories of nv behavior
illustrator
adaptor
emblems
regulators
illustrator
helps indicate verbal and do not mean much on their own
adaptor
manipulations
(itch, cigarette)
emblems
gesture (has its own meaning)
regulators
regulates in conversation
(eyebrows, i.e. tells the other when to talk)
interpersonal space
Arab males vs. US males
need to ask professor
gestures
vague on review sheet
just study gestures in general...?
gestures
vague on review sheet
just study gestures in general...?
social schema
patterns of thought that organize social experiences
internal vs. external attributions
is the cause of an event because of something we did (internal) or something that had nothing to do with you (external)
Fundamental Attribution Error
we place the blame of bad things on external factors and the cause of good things on internal factors
Stanley Milgram's research
?
cross cultural differences in ingroup and outgroup relationships
individualist groups - more ingroups with lower attachment levels, less distinction between groups
collectivist groups are the opposite.
conformity
not given in notes
components of communication
signals, messages, channels, encoder, decoder
differences between intercultural and intraculutal communication
intracultural usually goes much smoother.
high context cultures vs. low context
high context - info tied to previous knowledge, relationships, etc. (can be vague)
low context - spell out everything (very specific)
Intercultural sensitivity
(bennett's 6 stages)
(ethnocentric)
1denial
2defense
3minimization
(ethnorelative)
4acceptance
5adaptation
6integration
encoding vs. decoding
vague on review sheet
cultural influences / impact on encoding and decoding
the encoder uses their own cultural rules to make the message and then the decoder uses their own different cultural rules to decode it which can lead to confusion
what is accultration
being influenced by a second culture
group accultration vs. individual accultration
my attempt at a chart...

maintain cultural identity
yes no
contact &
particip. yes integration assimilatio w others? no separation marginilizati
differences in accultrating groups
mobility
voluntariness
permanence
how traits of new society impact accultration
looking for an answer
understanding that each member of a culture adheres to that culture to different extent
word for word from review
understanding possible cultural nature of conflicts
again, word for word from review