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29 Cards in this Set

  • Front
  • Back
o Gather the business requirements for the system
• Analysis
o Involves end users and IT specialists work together
o End Users becomes less actively involved
o Develop a blueprint of the system
o Design technical architecture
• Hardware, Software, Telecommunications
o Design System Models
• Screens, Database Designs, Report Format
• Design
o Build the technical architecture build the database and programs
• Development
o Put the system into use
• Write detailed user documentation
• Provide Training for end users
• Implementation
o Provide a help desk
o Provide a support to make changes and updates to the system
• Maintenance
o Occurs when the scope of the project increases beyond its original intentions
• Scope Creep
o Occurs when developers add extra features that were not part of the initial requirements
• Feature Creep
non working model, shows what the finished system would look like
Prototypes
is a prototype you use to prove the technical feasibility of a proposed system
o Proof-Of-Concept Prototype
is a prototype you use to convince people of the worth of a proposed system
o Selling Prototype
doing it yourself…creating your own excel spreadsheet, or fixing and IT problem
• Self-Sourcing-
Delegating systems development to a third party for a contractually specified:
o Length of time
o Cost
o Level of service/quality
outsourcing
o IT people create a spreadsheet for you and helps you with IT problems
• In-sourcing
uses both the old and new systems until your sure that the new system performs correctly
o Parallel Implementation
discards the old system completely and immediately uses the new system
o Plunge Implementation
has only a small group of people using the new system until you know it works correctly and then the remaining people are added to the system
o Pilot Implementation
installs the new system in phases until your sure it works correctly and then the remaining phases of the new system are implemented
o Phased Implementation
o Focuses on developing, using, and reusing small self-contained blocks of code called services
o SOA-Service Oriented Architecture
Where should users be able to access organizational resources?
• EVERYWHERE
software system for business management, supporting areas such as planning, manufacturing, sales, marketing, distribution, accounting, finance, HRM, project management, inventory management, service and maintenance, transportation, and e-business
o Enterprise Resource Planning
involves little or no sharing of IT an other resources such as information…Almost nonexistent
decentralized
distributes the information and processing power of IT systems via a network…first true network infrastructure
distributed
process of continuously measuring system results and comparing them to benchmarks
benchmarking
o –Measure of the success of your Web and e-business initiatives
o –Unique visitors, total # hits, page exposures, conversion rates, click through, abandoned shopping carts, etc.
Web-centric metrics
doing something right
o Efficiency
doing the right things
o Effectiveness
rigorous and well-informed organizational methodology for developing a business continuity plan, a stop-by-step guideline defining how the organization will recover from a disaster or extended disruption
o Business Continuity Planning (BCP
sharing information systems in one central area or on one central mainframe…almost nonexistent today
Centralized
one or more computers that are servers which provide services to other computer, called clients
o Servers and clients work together to optimize processing, information storage, etc
o When you surf the Web, the underlying network infrastructure is client/server
Client/Server