Isa 235 Final Exam

Front 1

Define or explain EAI

Back 1

Leverages existing system, and enables gradual move to ERP
it integrates existing applications together and connects system "islands" via new software layers. It also enables existing applications to communicate and share data, + provide intergrated information.

Front 2

CRM is called what kind of a system?

Back 2

functional system

Front 3

ERP is basically what

Back 3

is one database to one platform

Front 4

DBMS is what, and explain how it is created and how it works

Back 4

is software that mages the database or how you create the database using keys and rows and columns. In the form of reports, queries, and forms

Front 5

soft skills are like what

Back 5

collaboration, critical thinking, abstract thinking, system thinking

Front 6

Name all of the characteristics of data

Back 6

accurate, timely, relevant, barely sufficient, worth its cost

Front 7

Porter's 5 forces are broken down into what two types of forces?

Back 7

competitive and bargaining

Front 8

name all of the actual forces of porters 5 forces

Back 8

competitive from: vendors of substitutes, new competitors, existing rivals
bargaining power from: from suppliers, from customers

Front 9

what are porters four competitive strategies

Back 9

cost and differentiation - industry wide and focus

Front 10

what tables are missing either a primary key or a foreign key from the northwinds ERP

Back 10

orderdetails and categories

Front 11

denial of service

Back 11

when someone overloads the server = twitter and Ellen

Front 12

what is the protocol that helps build a website

Back 12

html

Front 13

How is a IP address different from a URL

Back 13

IP address is the # that is given to the website and the URL is the name (letters) that are given to the website

Front 14

what is the difference between a WAN and a LAN

Back 14

LAN is hard wired within one building (FSB) and WAN is hardware that connects a campus from building to building

Front 15

What happens if one company is the supply chain optimizes

Back 15

profitability goes down
-money comes from customers in supply chain

Front 16

what is a inter-enterprise system - uses example

Back 16

when Proctor and gamble uses walmart's system to stock their shelves

Front 17

what are the better type of relationships in social networking

Back 17

weak relationships are better then strong ones

Front 18

who manages the relationship in a social CRM

Back 18

the customers

Front 19

explain what data mining does

Back 19

Business Intel systems that process data using sophisticated statistical techniques, such as regression analysis and decision tree analysis

Front 20

what are some problems with raw data

Back 20

Dirty
Missing Values

Inconsistent

Not Integrated

Wrong granularity

Too much data

Front 21

big data describes data how

Back 21

describes data collections that are characterized by huge(everything) volume, velocity, variety, veracity.

Front 22

what is the curse of dimensionality

Back 22

when you have too many attributes of data.

Front 23

What does granularity refer to when talking about data?

Back 23

Better to error on fine data, course data is hard to tune up

Front 24

fine data is called what

Back 24

clickstream data

Front 25

system development life cycle is reffered to as what?

Back 25

a water fall

Front 26

what is the process of systems development life cycle

Back 26

1. System definition
2. Requirements analysis
3. Component design
4. Implementation
5. maintenance

Front 27

in what phase do you determine what the feasibility is in the systems development life cycle

Back 27

system definition phase

Front 28

what are the two biggest risk of outsourcing

Back 28

loss of control and no easy exit

Front 29

what do companies outsource

Back 29

cost, economies of scale, reduce management time, acquire specialization

Front 30

What is the difference between phishing and pretexting

Back 30

pretexting is trying to gather information over the phone and phisning is trying to gather information over email

Front 31

spoofing is what

Back 31

is when you pretend to be someone using the wrong IP address

Front 32

What are the 3 types of security safeguards

Back 32

technical, data, human

Front 33

what is the virus software name that protects you from malware

Back 33

firmware

Front 34

a permaniter firewall is what

Back 34

ones on a network that and then you having one on your own desktop is a secondary peramiter

Front 35

VPN acts like what

Back 35

a tunnel

Front 36

a vpn is allows you to be where and doing

Back 36

in china or a different location from miami, and access miami's servers securely

Front 37

systemic is what

Back 37

a one time use (more secure)

Front 38

asytemic is what

Back 38

is a reused key

Front 39

normally how do public and private keys work (think amazon)

Back 39

amazon send you a public key and you send it back to them and they decode it with their private key

Front 40

if you don't have a byod policy then you have what amount of what two things

Back 40

low control, low functionality

Front 41

thin cilent uses what to get to the browser for the application

Back 41

HTML

Front 42

how do compines model their BPM

Back 42

they try to become more EFFICIENT and MORE EFFECTIVE

Front 43

why do companies use BPMN

Back 43

it is one language that everyone can understand