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11 Cards in this Set

  • Front
  • Back

Job performance

How well someone does something

Negative action

Punishment for poor performance

Accuracy of performance appraisal

Only better than nothing, not accurate

Gap analysis

Finding holes, where people are messing up

Criterion; theoretical vs actual

Theoretical: definition, actual: how you measure it

Criterion deficiency

Content validity, testing the wrong thing for that job

Criterion contamination

Not really testing job performance, but biases (systematic) and intelligibility

Criterion relevance

CONSTRUCT validity,

Criterion

What can be predicted

Contextual performance

Organizational citizenship behavior

Example of subjective measures

Supervisor ratings