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28 Cards in this Set
- Front
- Back
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What is the difference between values and ethics?
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ETHICS (rules of duty) are rules based on the VALUES (what we 'value') of society or values of our professions. |
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What is a value conflict, and what happens if your values are not the same as your clients? What should you do if your values conflict with your agency’s values?
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Value conflict is when your own value and ethics are at odds with the profession. If this happens with a client you can NOT impose your values on them but you can inform of the conflict and if severe enough the case can be given over, but in most cases should not come to this. Social workers in agencies are expected to differentiate their own values from the agency. |
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What is the NASW Code of Ethics, and what is its purpose?
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The Code sets forth the values, principles, and standards to guide social workers’ conduct. It is the “Rule Book” of Social Work. Its purpose is to protect the client from exploitation and set guideline for Social Workers as to how to treat clients and coworkers, and it gives accountablility.
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As a social worker, you have ethical responsibilities to who/what? The answer is listed in the Code of Ethics, which describes the 6 divisions of the Code ofEthics.
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You are responsible:
to clients, to colleagues, in practice settings, as professionals, to the social work profession, and to the broader society. |
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Describe the key ethical duties and know these terms:
Confidentiality Informed Consent |
Confidentiality: Both ethical rule and legal right of client. Required to keep all infor confidential. Most common broken rule but can lead to be fired. Don't take files out of office, never use clients real name when speaking about them. Records must be locked up at the end of day.
Informed Consent:rules related to needing to sign ‘consent forms’ in order for you to speak about your client with others.
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Describe the key ethical duties and know these terms:
Client Self-Determination Boundaries (specifically know the rules about relationships, dual relationships, physical contact.) |
Client Self-Determination: Client’ have the right to set their own course in life and make their own decisions. We can’t force someone to change we must be available to help with the change process.
Boundaries: clients are not “friends”. -Not allowed to have romantic relationships with clients. Not allowed to accept gifts from clients. Not allowed to give gifts to clients in most settings Not allowed to be business partners -If you come into contact with a client outside of the social work setting don't acknowledge then unless acknowledge you, first. -Get permission beforetouching a client. |
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What is an Ethical Dilemma?
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An ethical dilemma occurs when you have a situation where you have 2 or more ethical duties (rules) to follow, but those rules might conflict with each other. For example: The duty of Confidentiality and the duty of Protection are in conflict. This is called and “ethical dilemma.”
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Know the differences between the three levels of practice: micro, mezzo & macro.
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Micro: Individuals & families Mezzo: Small groups, peer group interaction, support groups, family support groupsMacro: : Large Systems (i.e. organizations andcommunities) |
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What is meant by “Generalist Social Work Practice?
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In the 1960’s Social Work intentionally decided to integrate the three distinct roles, individual (micro), group work (mezzo), community organizing (macro) into one comprehensive and effective role
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Be able to describe and identify the skills and roles of social work.
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1.Broker: Helps link client systems to needed resources.
2.Advocate:Helps to voice the needs of a client or group to facilitate a change 3.Direct service provider: Assess needs and develop plans for intervening toward goals, either on the micro, mezzo or macro level. Includes counseling and therapy. 4.Case manager: Serves as a liaison between the client and the systems/agencies needed to meet the goals of the intervention. Provide referrals to resources in areas such as housing, mental health, financial, employment, and transportation
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Be able to describe and identify the skills and roles of social work.
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5.Educator:Provides information to the client. Conveys information on strategies for coping, enhancing well-being, using resources, and identifying alternative behaviors. 6.Organizer: Socialworkers use organizingskills at all levels. Social workersmobilize resources to fulfill the client’s needs and goals. 7.System Maintenance & enhancement: •Social workers work in agencies that need to be run andmaintained, and therefore act as SUPERVISORS or MANAGERS 8. Research: Social workers engage in research about what helpingmethods are most effective. Referred to as‘evidence-based’ Social workers must keep current (read) & current researchin Social Work. 9.System Development: Social workers develop programs, agencies, and waysto deliver services to clients. |
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Person-in-Environment Perspective
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The social workerperceives each individual as an interactive participant in a larger physical,social communal, historical, religious, cultural, and familial environmentalsystem.
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Systems Theory (including the concept of equifinality)
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A “system” is a set of separate elements that forms an orderly, interrelated, and functional whole Ex: Family system: individuals that make a whole family group.
Equifinality: The concept that the final state of a system can be achieved in many different ways. |
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Strengths Perspective
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Focus on the strengths that people have rather than their problems. identify strengths of a person or group then build on those strengths to aid in recovery and empowerment.
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What is empowerment? |
“The process of helping individuals, families, groups and communities to increase their personal, interpersonal, socioeconomic, and political strength and to develop influence toward improving their circumstances. |
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Know Dennis Saleebey’s 5 Principles of the Strengths Perspective)
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1.Every individual, group, family, and community has strengths.
2.Trauma and abuse, illness and struggle, may be injurious but they may also be sources of challenge and opportunity. 3.Assume you don't know the upper limits of the capacity to grow and change. Take individual, group, and community aspirations seriously. 4.We best serve clients by collaborating with them. 5.Every environment is full of resources. |
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Children: know factors that increase the likelihood of child abuse. Know the 3 main goals of the foster care system
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Unemployment Low Socioeconomic Live-in partner (8x higher for abuse) 3 Goals: To protect children from abuse or neglect To promote a nurturing and loving environment in which children cangrow and thrive until they are able to be reunited with their birth parents orbe placed in another permanent home. To help rehabilitate, train or assist the birth parents in order to becomebetter parents and regain custody of their children. |
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Older adults: Make sure to know the 5types of elder abuse and the role of APS.
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•Financial
•Neglect of basic needs •Physical Abuse •Psychological Abuse •Sexual Abuse Adult Protective Services (APS): Department of Aging. The Department ofAging is the STATE level program that oversees/regulates local COUNTY offices.
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Immigrants and refugees: what is arefugee? What is an immigrant? Can either group receive welfare benefits in theUnited States? Review these rules.
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Refugee: people who must leave their homeland due to threats to their safety Immigrant: people who chose to come to the USA for a variety of reasons. Welfare? Refugees receive some help, immigrants do not Rules? Refugees can receive full benefits once a citizen. |
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Chemical Dependency: The USA has an out-patientmodel of mental health services. Whatdoes the term dual diagnosis mean?
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Trend is now short term in-patient followed by self-help and medication which is cheaper than long-term in-patient treatment. Dual Diagnosis: Dual diagnosis is defined as an individual who has two separatebut very interrelated diagnoses 1. A psychiatricdiagnosis, AND 2.A substance abusediagnosis which may include both drugs and alcohol |
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Criminal Justice: What is the difference between probation & parole? prison & jail?
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Probation is a sentence ordered by a judge, usually instead of serving time in jail. Allows the person to live in the community under supervision.
Parole is the conditional release of an inmate after serving part (if not all) of his or her sentence, allowing the inmate to live in the community under supervision. |
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Criminal Justice: What is the difference between prison & jail?
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Jailsare SHORT TERM, most often run by sheriffs and/or local governments and aredesigned to hold individuals awaiting trial or a serving shortsentences.
Prisonsare operated by state governments and the Federal Bureau of Prisons (BOP) andare designed to hold individuals convicted of crimes.
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Health settings: What is the definition ofhealth? What is the Biopsychosocial approach?
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“Health is not merely the absence of illness; it is a state of complete physical, mental and social well-being.”
In order to successfully help people, we must address the “whole” person Biopsychosocial: what is happening medically/physically? Biopsychosocial: whatis happening mentally, emotionally, psychologically? Biopsychosocial: whatis happening socially? •Leaves outspiritual—but we don’t! Spiritual assessment is critical for clients |
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Mental Health Setting:
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25% of Americans will have a mental health diagnosis at some point in their life. Most social workers are employed in the mental health field; with about 30% of all social workers working in this field.
•Mild forms: stress, panic attack, mild depression,irrational fears, anger, etc. (normal not unhealthy) •Moderate forms: Attention Deficits, behavioral problems,aggression, etc. (still not major, healthy) •Major/Serious Mental Illness: Major depression (suicidalbehavior), schizophrenia, antisocial personality, Agoraphobia, Anorexianervosa, Delirium, Pedophiliaect.... |
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7 stepPlanned Change Process and be able to describe each step.
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1. Engagement – build rapport with clients
2. Assessment - determine client strength andproblems. Do a thorough assessment (ask questions, look at prior reports, etc) andin most cases, write up your observations in an assessment document of some form. 3. Planning - write treatment plans WITH theclient, collaborate with them so that they are in agreements with the plan. 4. Implement the plan that you have created –both the social worker and the client will have tasks to complete a part of theplan. 5.Evaluate progress – are the interventionsworking?? 6.Termination: end your work with the clientwhen they no longer need you and they are self-sufficient. Remember – you are asuccessful social worker when your client no longer needs you. 7.Follow-up with clients per agency rules.Check in to see if they are thriving or need additional assistance. |
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MemorizeSMART objectives/goals. Make sure toknow what each part of SMART stands, and why it is important that our goals orobjectives are 'SMART'
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S - Specific: •Is it clear what has to happen
M – Measurable: •How will you know it has been achieved? A – Attainable: •Are you being realistic? R – Relevant & Result-Oriented: •Does this progress you toward your goal? T – Time Limited: •Time frame for accomplishing the objective Important b/c: You can measure what the client learned, evaluate progress, and there is evidence of progress. |
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How should goals and objectives be stated?
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They should be stated in a positive, strength-based manner.
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What acronym is used for "active listening" and what does it stand for?
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S – Straight: Sit up straight, don’t slouch or look bored or too casual
O – Open: Open body language, don’t cross your arms L – Leaning: Lean slightly forward toward your client to express interest E – Eye Contact: Use good eye contact, using occasional eye contact breaks R – Relaxed: Don’t seem uptight, don’t fidget, don’t talk too fast of rush |
