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14 Cards in this Set
- Front
- Back
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Define quality, quality control, quality improvement, statistical quality control |
Quality- ratio of perception of performence to expectation |
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Define quality assurance and process. |
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Define quality management system. |
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True value vs measured value Accuracy vs precision Systematic vs random errors |
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The seven tools |
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Describe failure mode & effect analysis (FMEA) |
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Describe quality function deployment (QFD) |
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Describe ISO 9000 (QMS) and five clauses of the requirement's part. |
Five clauses: -Continual improvement -Management responsibility -Resource management -Product realization -Measurement, analysis and improvement |
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Describe ISO 14000 (EMS) and the four section. |
Four sections: - environment policy - planning, implementation & operations - checking and corrective action - management review |
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What is benchmarking? Why benchmark? |
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Describe total productive maintanence (TPM). |
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Describe Quality by Design. |
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Descibe products liability. |
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Describe information technology. |
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