Intro To Hrm Exam 2, Part 3

Front 1

Which characteristics of people are protected by federal legislation?

Back 1

race, color, religion, sex and origin

Front 2

What are the responsibilites of the EECO?

Back 2

investigate and resolve, monitor, and issue fuidelines

Front 3

What is the role of job analysis in the ADA

Back 3

identifies relevant tasks in doing a job' identifies the critical tasks and those that are not important. The essential fundamental duties of the position as defined by the frequency and criticalness ratings in a job analysis.
The marginal are less important duties. they need not be performed by all job performers.

Front 4

Arguments for and against the Casey Martin's lawsuit against PGA to use a golf cart.

Back 4

kgvkv

Front 5

In proving a disparate treatment case, what are the BFOQ and how can companies use them to defend hiring?

Back 5

BFOQs are personal characteristics that cannont be changed. (race, gender, sex, natural origin, physical ability) Companies use them to defend hiring by having a "certain look for their company"

Front 6

Using the 4/5ths rule to determine whether a selection test results in disparate impact:

Back 6

There is disparate impact if the hiring practice for a protected group is less than 4/5ths or 80% of the hiring rate for the majority group.

Front 7

What are some questions you may not ask in an interview?

Back 7

What is your maiden name? children's ages? nationality? lineage? marital status? disability? religious holidays?

Front 8

What are the 2 types of sexual harassment?

Back 8

Quid pr quo
Hostile work environment

Front 9

A benefit or punishment is contingent upon employee sumbitting to sexual advances

Back 9

quid pro quo

Front 10

Someone's behavior makes it difficult for someone of a particular sex to work

Back 10

hostile work environment

Front 11

Recieving sexual propositions from other workers and having the manager ignore them is

Back 11

hostile work environment

Front 12

5 steps to training

Back 12

1. conduct the needs assessment
2. ensure the employees readiness for training
3. Create the learning environment
4. Ensure the transfer of training
5. Training evaluation

Front 13

What factors contribute to employee readiness?

Back 13

Are the emloyees trainable
Are the employees motivated

Front 14

When asking if an employee is trainable we are determining if they poses

Back 14

Basic reading and writing skills, requisite levels of cognitie ability

Front 15

When asking if an employee is motivated...

Back 15

awareness of the exonomic and career benefits that come from training, self-efficacy-belief that they can successfully learn content, personal variables.

Front 16

What are the different content delivery methods based on?

Back 16

hear see do

Front 17

what are the 5 factors that contribute to a climate that will ensure transfer of training?

Back 17

opportunity to use learned capability, self-management skills, peer support, manager support, technological support

Front 18

How do companies tend to gather effectiveness info?

Back 18

by simply asking the employees if they enjoyed it or feel that it helped/

Front 19

The four methods of training evaluation

Back 19

cognitive outcomes
skill based outcomes
alternative outcomes
results

Front 20

Measured using trainer, peer, or supervisor evaluation; work sample test, or computer based experiences

Back 20

skill-based

Front 21

assessed by paper and pencil tests or computer based experiences

Back 21

cognitive outcomes

Front 22

Measured using surveys and interview

Back 22

affective outcomes

Front 23

measured using manager observation and personnel records

Back 23

results

Front 24

What are the four facets of OCB

Back 24

Altruism, civic virtue, sportsmanship, courtesy

Front 25

Helping and assisting coworkers in need

Back 25

altruism

Front 26

Participating in optimal functions in order to be a better corporate citizen

Back 26

civic virtue

Front 27

Maintaining a positive attitude, even in bad times

Back 27

sportsmanship

Front 28

Sharing pertinent information with others

Back 28

courtesy

Front 29

what are the rater-biases

Back 29

similar to me
mood/affect
halo and horn
distributional errors
-leniency, strictness, central tendency

Front 30

Ratings generally between 3-5

Back 30

leniency

Front 31

ratings generally between 1-3

Back 31

strictness

Front 32

ratings generally between 2-4

Back 32

central tendency

Front 33

They do one thing right and now you see them in an angellic view

Back 33

halow bias

Front 34

they do 1 thing wrong and now they are terrible

Back 34

horns affect

Front 35

Graphic rating scale is the

Back 35

attribute approach

Front 36

mixed standard scale is the

Back 36

attribute approach

Front 37

BARS are the

Back 37

behavioral approach

Front 38

BOS are the

Back 38

behavioral approach

Front 39

MBO are the

Back 39

results approach