Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
32 Cards in this Set
- Front
- Back
public speaking |
the process of presenting a message to an audience |
|
why we study public speaking |
gain long term advantages related to empowerment and employment |
|
parts of the communication process |
source, message, channels, receiver, noise |
|
source |
the public speaker |
|
message |
the content of a speech and the mode of its delivery |
|
channel |
the visual and auditory means by which a message is transmitted from sender to reciever |
|
receiver |
a listener or audience member |
|
noise |
physical sounds that interfere with communication |
|
four styles of communication apprehension (essay) |
average, insensitive, inflexible, confrontaational |
|
average |
generally positive approach to communicating in public, average heart rate |
|
insensitive |
had previous experiences with public speaking, less sensitive to apprehension when you speak, lower heart rate when speaking, moderatley successful |
|
inflexible |
highest heart rate when speaking, high level of anxiety, fear motivates them to prepare and be at their best, or creates so much fear that performance is diminished |
|
confrontational |
very high heart rate as you begin speaking but heart rate levels off to more average levels, occurs in people who reported strong emotional response to speaking and was characteristic of more experienced speakers or people with at least some speaking background |
|
brainstorming |
a creative problem-solving technique used to generate many ideas |
|
concept mapping |
using shapes to sketch how all the main ideas, subpoints, and supporting material of a speech relate to the central idea and to one another |
|
ways to get attention with intro |
illustrations or anecdotes startling facts or stats quotes humor questions historical events recent events personal reference the occasion |
|
ladder of abstraction |
show how a concept, idea or thing can be described in either concrete or abstract terms (animal, mammal, dog, pit bull) |
|
denotation |
the literal meaning of a word |
|
connotation |
the meaning listeners associate with a word, based on their experience |
|
nonverbal communication |
communication other than written or spoken language that creates meaning |
|
percentage of messages meaning based on nonverbal |
65% |
|
nonverbal expectancy theory |
a communication theory that suggests that if listeners expectations about how communication should be expressed are violated, listeners will feel less favorable torward the communicator of the message |
|
emotional contagion |
theory suggesting that people tend to "catch" the emotions of others
|
|
immediacy behavior |
behaviors such as making eye contact, making approppriate gestures and adjusting physical distance that enhance the quality of the relationship between speaker and listeners |
|
ethnocentrism |
evaluation of other cultures according to preconceptions originating in the standards and customs of one's own culture. |
|
three goals of informative speaking |
speak to enhance understanding, maintain interest, and speak to be remembered |
|
strategies to enhance audience understanding |
speak with clarity use principles and techniques of adult learning clarify unfamiliar ideas appeal to variety of learning styles
|
|
pedagogy |
the art and science of teaching children |
|
andragogy |
the art and science of teaching adults |
|
strategies to enhance audience recall |
build in redundancy make your key ideas short and simple pace your information flow reinforce key ideas |
|
four things a good story does(essay) |
includes conflict incorporates action creates suspense incorporate humor |
|
extrinsic motivation |
rewards (for example money or grades) for showing the desired behavior, and the threat of punishment following misbehavior. Competition is in an extrinsic motivator because it encourages the performer to win and to beat others, not simply to enjoy the intrinsic rewards of the activity. |