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32 Cards in this Set

  • Front
  • Back

public speaking

the process of presenting a message to an audience

why we study public speaking

gain long term advantages related to empowerment and employment

parts of the communication process

source, message, channels, receiver, noise

source

the public speaker

message

the content of a speech and the mode of its delivery

channel

the visual and auditory means by which a message is transmitted from sender to reciever

receiver

a listener or audience member

noise

physical sounds that interfere with communication

four styles of communication apprehension (essay)

average, insensitive, inflexible, confrontaational

average

generally positive approach to communicating in public, average heart rate

insensitive

had previous experiences with public speaking, less sensitive to apprehension when you speak, lower heart rate when speaking, moderatley successful

inflexible

highest heart rate when speaking, high level of anxiety, fear motivates them to prepare and be at their best, or creates so much fear that performance is diminished

confrontational

very high heart rate as you begin speaking but heart rate levels off to more average levels, occurs in people who reported strong emotional response to speaking and was characteristic of more experienced speakers or people with at least some speaking background

brainstorming

a creative problem-solving technique used to generate many ideas

concept mapping

using shapes to sketch how all the main ideas, subpoints, and supporting material of a speech relate to the central idea and to one another

ways to get attention with intro

illustrations or anecdotes


startling facts or stats


quotes


humor


questions


historical events


recent events


personal


reference the occasion

ladder of abstraction

show how a concept, idea or thing can be described in either concrete or abstract terms


(animal, mammal, dog, pit bull)

denotation

the literal meaning of a word

connotation

the meaning listeners associate with a word, based on their experience

nonverbal communication

communication other than written or spoken language that creates meaning

percentage of messages meaning based on nonverbal

65%

nonverbal expectancy theory

a communication theory that suggests that if listeners expectations about how communication should be expressed are violated, listeners will feel less favorable torward the communicator of the message

emotional contagion

theory suggesting that people tend to "catch" the emotions of others


immediacy behavior

behaviors such as making eye contact, making approppriate gestures and adjusting physical distance that enhance the quality of the relationship between speaker and listeners

ethnocentrism

evaluation of other cultures according to preconceptions originating in the standards and customs of one's own culture.

three goals of informative speaking

speak to enhance understanding, maintain interest, and speak to be remembered

strategies to enhance audience understanding

speak with clarity


use principles and techniques of adult learning


clarify unfamiliar ideas


appeal to variety of learning styles


pedagogy

the art and science of teaching children

andragogy

the art and science of teaching adults

strategies to enhance audience recall

build in redundancy


make your key ideas short and simple


pace your information flow


reinforce key ideas

four things a good story does(essay)

includes conflict


incorporates action


creates suspense


incorporate humor

extrinsic motivation

rewards (for example money or grades) for showing the desired behavior, and the threat of punishment following misbehavior. Competition is in an extrinsic motivator because it encourages the performer to win and to beat others, not simply to enjoy the intrinsic rewards of the activity.