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19 Cards in this Set
- Front
- Back
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julia woods 8 principals of interpersonal communication
step 1 |
we cannot not communcate
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step 2
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irreversibility
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step 3
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presence of ethical choices
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4
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people construct meanings in interpersonal communcation
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5
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metacommunication affects meanings
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6
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interpersonal communication develops and sustains relationships
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7
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interpersonal communcation is not a panacea
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8
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interpersonal communcation effectiveness can be learned
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PALO ALTO GROUPS AXIOMS OF INTERPERSONAL COMMUNCATION
1 |
one cannot not communicate
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2
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metacommunication
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3
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punctuation
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4
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digital and analogue codes
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5
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symmetrical and complementary relationships
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what is interpersonal communication?
A |
communication processes: self, perception, language, nonverbals, listening
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B
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relationship dynamics: emotions, communcation climate, conflict management, friendships, romantic relationships, family relationships
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george bateson in relational communcation
dual nature of messages |
a. report message
b. command message(statement about the relationship) |
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listening is central to effective communcaiton.
obstacles to mindful listening |
.preoccupation
.prejudgement .reacting to emotionally loaded language .lack of effort .failure to adapt listening styles |
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forms of non listening
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.pseudolistening
.monopolizing .selective listening .defensive listening .ambushing .literal listening |
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relational dialects (opposing tensions in all relationships)
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. autonomy/connection
. novelty/predictability . oppenness/closedness |
