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19 Cards in this Set

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julia woods 8 principals of interpersonal communication

step 1
we cannot not communcate
step 2
irreversibility
step 3
presence of ethical choices
4
people construct meanings in interpersonal communcation
5
metacommunication affects meanings
6
interpersonal communication develops and sustains relationships
7
interpersonal communcation is not a panacea
8
interpersonal communcation effectiveness can be learned
PALO ALTO GROUPS AXIOMS OF INTERPERSONAL COMMUNCATION

1
one cannot not communicate
2
metacommunication
3
punctuation
4
digital and analogue codes
5
symmetrical and complementary relationships
what is interpersonal communication?
A
communication processes: self, perception, language, nonverbals, listening
B
relationship dynamics: emotions, communcation climate, conflict management, friendships, romantic relationships, family relationships
george bateson in relational communcation

dual nature of messages
a. report message

b. command message(statement about the relationship)
listening is central to effective communcaiton.

obstacles to mindful listening
.preoccupation
.prejudgement
.reacting to emotionally loaded language
.lack of effort
.failure to adapt listening styles
forms of non listening
.pseudolistening
.monopolizing
.selective listening
.defensive listening
.ambushing
.literal listening
relational dialects (opposing tensions in all relationships)
. autonomy/connection
. novelty/predictability
. oppenness/closedness