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35 Cards in this Set
- Front
- Back
Cost
|
What it costs your store to purchase a
product from a supplier |
|
Margin
|
The difference between your price and the
cost for a particular product |
|
Revenue
|
The total sales (in dollars) of your store
over some period of time |
|
Profit
|
The revenue of your store minus all
expenses over some period of time. |
|
Cost-Oriented Pricing
|
Setting prices based on cost. Usually
prices are set as a multiple of cost, such as 1.2 times the cost |
|
Inventery
|
The total amount of goods a business has. These may be in a backroom or out on the sales floor. Somtimes reffered to as stock
|
|
Purchasing Policy
|
Policy specifying the amount to purchase of a product and when to purchase it
|
|
Judt in time in inventery
|
A system, usually computerized, that links
a store to suppliers so that new inventory can be purchased automatically as sales are made. Just-in-time inventory systems reduce the total amount of inventory a store must carry. |
|
Reorder Point
|
A number that indicates that new product
should be purchased when inventory falls below a certain level (called the reorder point). |
|
Shrinkage
|
The money a business loses due to broken,
damaged, expired, or stolen inventory |
|
Staffing
|
The assignment of persons to jobs within
a business |
|
Staffing Level
|
The number of people assigned to a job
at a particular time |
|
Wages
|
Payments to employees based on hours
or days worked |
|
Cashier
|
Person who collects money from
customers in a retail establishment |
|
Stocker
|
Person who replenishes shelves in
a store |
|
Customer Satisfaction
|
Opinion of customers about a particular
aspect of a business, such as customer service |
|
Promontional Mix
|
A mixture of different types of promotion
|
|
Media
|
Method used to deliver advertising messages
to the public, such as TV or radio. |
|
Reach
|
The number of people who will see or
hear an advertisement |
|
Cost per thousand
|
Cost to reach one thousand people
through a particular media. Typically abbreviated CPM |
|
Rotation
|
A time period in which a business’
advertisement is played one or more times each day |
|
Trade Credit
|
This is credit offered to you by suppliers.
The supplier’s payment terms allow you to pay for the goods after you receive them (e.g., 30 days later). |
|
Payment Terms
|
A supplier’s requirement on when to be paid.
These are typically expressed in an abbreviated fashion. For example, 2/10/N/30 means you will get a 2% discount if you pay in 10 days or you can pay the Net (N) amount in 30 days |
|
Interest Rate
|
The percentage of the loan amount that
you must pay in interest each year (e.g. 9% per year) |
|
Liability
|
The general term for any amount owed to someone else
|
|
Accounts Payable
|
The amount a business owes to its suppliers
at any point in time. This is shown as a liability on the company’s balance sheet |
|
Market Research
|
The steps taken to collect marketing
information required to make intelligent business decisions |
|
Survey
|
A series of questions asked to a selected
group of people |
|
Segment
|
A group of people sharing some common
attribute, such as age or occupation |
|
Sample Size
|
The number of people questioned in a
survey. Increasing the sample size of a survey increases cost. Decreasing sample size too far reduces the accuracy of a survey |
|
Primary Data
|
Data colllected for a specific purpose
|
|
Secondary Data
|
Data used for a current study but
obtained for another purpose or bought from another business |
|
Market
|
A group of similar people with the same
type of product needs or wants who may potentially buy a certain good or service |
|
Targeted Marketing
|
Marketing that attempts to identify reach,
and serve a particular sub-group of the entire market |
|
Direct Mail
|
Advertising that is mailed to people’s
homes or workplaces. It is most often paper-based and may include specifi c offers such as coupons |