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35 Cards in this Set

  • Front
  • Back
Cost
What it costs your store to purchase a
product from a supplier
Margin
The difference between your price and the
cost for a particular product
Revenue
The total sales (in dollars) of your store
over some period of time
Profit
The revenue of your store minus all
expenses over some period of time.
Cost-Oriented Pricing
Setting prices based on cost. Usually
prices are set as a multiple of cost, such
as 1.2 times the cost
Inventery
The total amount of goods a business has. These may be in a backroom or out on the sales floor. Somtimes reffered to as stock
Purchasing Policy
Policy specifying the amount to purchase of a product and when to purchase it
Judt in time in inventery
A system, usually computerized, that links
a store to suppliers so that new inventory
can be purchased automatically as sales
are made. Just-in-time inventory systems
reduce the total amount of inventory a
store must carry.
Reorder Point
A number that indicates that new product
should be purchased when inventory falls
below a certain level (called the reorder point).
Shrinkage
The money a business loses due to broken,
damaged, expired, or stolen inventory
Staffing
The assignment of persons to jobs within
a business
Staffing Level
The number of people assigned to a job
at a particular time
Wages
Payments to employees based on hours
or days worked
Cashier
Person who collects money from
customers in a retail establishment
Stocker
Person who replenishes shelves in
a store
Customer Satisfaction
Opinion of customers about a particular
aspect of a business, such as customer
service
Promontional Mix
A mixture of different types of promotion
Media
Method used to deliver advertising messages
to the public, such as TV or radio.
Reach
The number of people who will see or
hear an advertisement
Cost per thousand
Cost to reach one thousand people
through a particular media. Typically
abbreviated CPM
Rotation
A time period in which a business’
advertisement is played one or more
times each day
Trade Credit
This is credit offered to you by suppliers.
The supplier’s payment terms allow you to
pay for the goods after you receive them
(e.g., 30 days later).
Payment Terms
A supplier’s requirement on when to be paid.
These are typically expressed in an abbreviated
fashion. For example, 2/10/N/30 means you
will get a 2% discount if you pay in 10 days or
you can pay the Net (N) amount in 30 days
Interest Rate
The percentage of the loan amount that
you must pay in interest each year (e.g.
9% per year)
Liability
The general term for any amount owed to someone else
Accounts Payable
The amount a business owes to its suppliers
at any point in time. This is shown as a
liability on the company’s balance sheet
Market Research
The steps taken to collect marketing
information required to make intelligent
business decisions
Survey
A series of questions asked to a selected
group of people
Segment
A group of people sharing some common
attribute, such as age or occupation
Sample Size
The number of people questioned in a
survey. Increasing the sample size of a survey
increases cost. Decreasing sample size too
far reduces the accuracy of a survey
Primary Data
Data colllected for a specific purpose
Secondary Data
Data used for a current study but
obtained for another purpose or bought
from another business
Market
A group of similar people with the same
type of product needs or wants who may
potentially buy a certain good or service
Targeted Marketing
Marketing that attempts to identify reach,
and serve a particular sub-group of the
entire market
Direct Mail
Advertising that is mailed to people’s
homes or workplaces. It is most often
paper-based and may include specifi c
offers such as coupons