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36 Cards in this Set
- Front
- Back
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Production
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The creation of finished goods and services using the factors of production: land, labor, entrepreneurship, and knowledge
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Production management
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The term used to describe all the activities managers do to help firms create goods
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Operations management
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a specialized area in management that converts or transform resources into goods and services
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Formal utility
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The value producers add to materials in the creation of finished goods and services
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Process manufacturing
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The part of the production process that physically or chemically changes materials
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Assembly process
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That part of the production that puts together componets
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Continuous process
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A production process in which long production runs turns out finish goods over time aka making goods 24/7
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Intermittent process
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A production process in which the production run is short and the machines are changed frequently to make different products
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Computer-aided design (CAD)
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The use of computers in the design of products
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Computer-based manufacturing (CAM)
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The use of computers in the manufacturing of products
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Computer-intergrated manufacturing (CIM)
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The uniting of computer aided design and computer aided manufacturing
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Flexible manufacturing
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Designing machines to do multiple task so that they can produce variety of products
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Lean manufacturing
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The production of goods using less of everything compared to mass production
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Characteristics of lean manufacturing
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Mass customization
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Tailoring products to meet the needs of individual customer
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Facility location
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The process of selecting a geographic location for a company's operation
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Telecommuting
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Work for home via computer
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Facility layout
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The physical arangement of resources, including people in the production process
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Assembly-line layout
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Workers do only a few task at a time
Example in picture |
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Modular layout
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Workers combine to produce more complex units of the final product
Example in picture |
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Fixed position layout
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Allows workers to congregate around the product
Example in picture |
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Process layout
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Similar equipment and functions are grouped together
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Materials requirement planning
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A computer based operations management system that uses sales forecasts to make sure the needed parts and materials are available at the right time and place
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Enterprise resource planning
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A newer version of material requirement planning that combines the computerized functions of all the divisions and subsidiaries of the firm, such as finance, human resources, and order fulfillment into a single integrated software program that uses a single database
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Purchasing
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The function that searches for high quality material resources, finds the best suppliers and negotiates the best prices for goods and services
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Just in time inventory control
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A production process in which a minimum of inventory is kept on the premises and parts, supplies, and other needs are delivered just in time to go on the assembly line
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Quality
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Consistently producing what the customer wants while reducing errors before and after delivery to the customers
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Six Sigma quality
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A quality measure that allows only 3.4 defects per million opportunities
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Statistical quality control
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The process some managers use to continually monitor all phase of the production process to assure that quality is being built into the product from the beginning
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Statistical process control
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The process of testing statistical samples of product components at each stage of the production process and plotting those results on a graph. Any variances from quality standards are recognized and can be corrected if beyond the set standard
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Iso 9000
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The common name given to quality management and assurance standards
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Iso 14000
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A collection of the best practices for managing an organization's impact on the environment
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Program evaluation and review technique (pert)
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A method for analyzing the task involved in completing a given project, estimating the time needed to complete each task, and identifying the minimum time needed to complete the total project
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Critical path
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In a PERT network, the sequence of task that takes the longest time to complete
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Gantt chart
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Bar graph showing the production managers what project are being worked on and what stage they are in at any given time
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Steps of PERT
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