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8 Cards in this Set
- Front
- Back
- 3rd side (hint)
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Standardized Interviews
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A standardized interview requires the interviewer use a list of prepared questions. Since the questions are set, the interviewer may have no personal experience with the topic on which they are interviewing people. The questions may be intended to cultivate a certain type of response from the interviewee with the wording chosen carefully. The interviewer will not deviate from the predefined questions, making the conversation somewhat inflexible.
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Non-standardized Interviews
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In a non-standardized interview the questions are not prepared ahead of time. The interviewer has an idea of the information they wish to get from the interviewee(s), but no exact set of questions to choose from. This allows the interview process to be more flexible and improvisational. The flexibility in a non-standardized interview can allow the interviewer to change the type of questions to get the type of the response they need such as asking an open or closed-ended questions based on the interviewee's responses to the beginning questions.
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Post Interview Task
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After an interview is complete, it is considered polite to send the interviewee a thank you note of some kind. The best method can sometimes be to send a handwritten thank you note to let them know you appreciate the time they took out of their day. You're going to want to follow up in some way. If the interview was with a perspective employer, a follow up could turn into a potential employment opportunity or the ability to call upon expertise in the future.
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1st phase of an interview
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The 1st phase of an interview can be defined as the opening phase. In this part it is beneficial to use some type of statement in order to break the ice and build a rapport with the interviewee. This helps them to relax, trust you and answer your questions as honestly as possible. You can also use this time to orient the interviewee explaining what type of questions you'll ask and why, if you're at liberty to say so.
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2nd phase of an interview
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Once you have opened the interview up and oriented the interviewee you can use the 2nd phase asking the questions and collecting their responses. You'll want to listen to their answers carefully and take advantage of open questions to collect as much information as possible. It's usually best to write down the responses on a notepad, or if they're comfortable record the interview in order to accurately remember the info later. If you receive an inadequate response there are different strategies you can use to gain more or less information such as asking a follow up question in order to get more info, or asking a closed question to get less.
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3rd phase of an interview
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Once you have asked all your questions and collect adequate responses from the interviewee, the last phase involves closing the interview. This should be done politely, but clearly so they know it's over. The interviewer should establish that they have all the information they need and offer their appreciation to the interviewee for contributing their time.
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Open Questions.
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Open questions place no restriction on the length of answer one could expect to receive. They are worded in such a way where it doesn't allow the interviewee to simply answer with "yes" or "no", but encourages them to elaborate with more explanation. An interviewee might not only answer the question you ask, but also divulge other information related to but not in direct accordance with the question which can be useful.
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An example of an open question in an interview might be, What do you enjoy about working here?
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Over Verbalized Answer
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In an interview, an over verbalized answer contains too much, or more information than you asked for. This can be useful, but can also eat up a lot of time. If you don't have much time in which to conduct the interview, a strategy the interviewer can use is asking more closed questions.
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An example of an over verbalized answer might be, a interviewee tells you about many things not relating or loosely relating to your question. If you ask, What do you like about working here, the participant might list off too many reasons for liking their work environment.
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