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55 Cards in this Set
- Front
- Back
perception
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process of experiencing the world and making sense out of what you experience
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interpersonal perception
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process of selecting, organizing, and interpreting your observations of other people
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selective perception
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process of seeing, hearing, or making sense of the world around us based on such factors as our personaltiy, beliefs, attitudes, hopes fears and culture. as well as what we like and dont like.
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selective attention
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process of focusing on specific stimuli, locking on to some things in the environment and ignoring others.
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selective exposure
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tendency to put ourselves in situations that reinforce our attitudes, beliefs, values, or behaviors.
-we expose ourselves to things that make us feel more comfortable. |
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selective recall
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process that occurs when we remember things we wnat to remember and forget or repress things that are unpleasant, uncomfortable, or unimportant to us.
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thin slicing
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observing a small sample of someone's behavior and then making a generalization about what the person in like, based on the sample.
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superimpose
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to place a familiar structure on information you select.
-dots and rabbit example -if they jog a work out at the gym, you call him athletic |
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punctuation
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process of making sense out of stimuli by grouping, dividing, organizing, separating, and categorizing
-phone number example -husband and wife have different starting points |
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closure
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process of filing in missing information or gaps in what we perceive.
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passive perception
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perception that occurs without conscious effort, but simply becuase your senses are open
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active perception
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perception that occurs because you seek out specific information through intentional observation and questioning
-you hear a sudden noise and say "what was that" |
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impression
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collection of perceptions about others that you maintain and use to interpret their behaviors.
"she seemed nice" |
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impression formation theory
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theory that explains how you develop perceptions about perople and how you maintain and use those perceptions to interpret their behaviors.
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primacy effect
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tendency to attend to the first pieces of information observed about another person in order to form an impressions
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recency effect
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tendency to attend to most recent information observed about another persona in order to form or modify an impression
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implicit personality theory
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your unique set of beliefs and hypotheses about what people are like.
-basically stereotypes |
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construct
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more concrete than implicit personality theory.
-bipolar quality used to classify people |
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halo effect
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attributing a variety of positive qualities to those you like
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horn effect
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attributing a variety of qualities to those you dislike
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attribution theory
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theory that explains how you generate explanations for people's behaviors.
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causal attribution thoery
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theory of attribution that identifies the cause of a person's actions as circumstance, a stimulus , or the person himself or herself.
-circumstance -stimulous -person |
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standpoint theory
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theory that a person's social position, power or cultural background influences how the person percieves the behavior of others.
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stereotype
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to attribute a set of qualitities to a person because of the person's membership in some category.
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fundemental attribution error
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error that arises from attributing another person's behavior to internal, controllable causes rather than to external, uncontrollable causes.
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self serving bias
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tendency to perceive our won behavior as more positive than other's behavior
-avoiding repsonsibility |
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mindful
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conscious of what you are doing, thinking and sensing at any given moment.
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indirect perception checking
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seeking additional information to confirm or repute interpretations you are making through passive perception such as observing and listening.
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direct perception checking
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asking for confimationfrom the observed person of an interpretation or a perception about him or her.
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globalization
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the intergration of economics and technology that is contributin to a world wide interconnected business environment
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gender
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socially learned and reinforced characteristics that include one's biological sex and psychological characteristics
report vs rapport |
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race
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genetically transmitted physical characteristics of a group of people
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ethnicity
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social classification based on nationality, religion language and ancestral heritage, shared by a group of people who also share a common geographical origin
-socially constructed |
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discrimination
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unfair or inappropriate treatment of people based ont their group membership
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culture
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learned system of knowledge, behavior, attitudes, beliefs, values, norms that is shared by a group of people.
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sub-culture
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a microculture; a distinct culture within a larger culture (gay and lesbian)
-often founded by minority groups |
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cultural elements
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categories of things and ideas that identify the most profound aspects of cultural influence (schools, music, theatre, language, material, material culture)
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enculturation
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process of communication a group's culture from generation to generation
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acculturation
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process through which an individual acquires new approaches, beliefs, and values by coming into contact with other cultures.
-taco shells and karate studios |
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cultural values
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what a given group of people values or appreciates
varying levels of -masculine and feminine prespective, uncertainty, distribution of power, individualism |
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masculine culture
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emphasizes achievement, assertiveness, heroism, and material wealth
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feminine culture
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emphasizes relationships, caring for the less fortuante, and overall quality of life
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cultural context
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information not explicitly communicated through language but through environment or non verbal cues.
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high context culture
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derives much information from nonverbal and environmental cues.
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low context culture
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derives much info form the words of a message and less info from the vovberbal and environmental cues
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ethnocentrism
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belief that your cultural traditions and assumptions are superior to those of others.
-opposite of other oriented |
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intercultural communication competence
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ability to adapt one's behavior toward another in ways that are appropriate to the person's culture
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motiviation
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internal state of readiness to respond to something
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skill
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behavior that improves the effectiveness or quality of communications with others.
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world view
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individual perceptions or perceptions by a culture or group of people about key beliefs and issues, such as death, God and the meaning of life, which influence interaction with others.
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third culture
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common ground extablished when people from separate cultures create a third, "new" more comprehensive and inclusive cultures.
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relational empathy
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essence of a relationship that permits varying degress of understanding rather than requiring complete comprehension of another's culture or emotions.
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communication accomodation theory
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theory that all people adapt their behavior to others to some extent
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adapt predictively
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to modify or change behavior in anticipation or an event.
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adapt reactively
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to modify or change behavior after event
-buying flowers to apologize |