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55 Cards in this Set

  • Front
  • Back
perception
process of experiencing the world and making sense out of what you experience
interpersonal perception
process of selecting, organizing, and interpreting your observations of other people
selective perception
process of seeing, hearing, or making sense of the world around us based on such factors as our personaltiy, beliefs, attitudes, hopes fears and culture. as well as what we like and dont like.
selective attention
process of focusing on specific stimuli, locking on to some things in the environment and ignoring others.
selective exposure
tendency to put ourselves in situations that reinforce our attitudes, beliefs, values, or behaviors.
-we expose ourselves to things that make us feel more comfortable.
selective recall
process that occurs when we remember things we wnat to remember and forget or repress things that are unpleasant, uncomfortable, or unimportant to us.
thin slicing
observing a small sample of someone's behavior and then making a generalization about what the person in like, based on the sample.
superimpose
to place a familiar structure on information you select.
-dots and rabbit example
-if they jog a work out at the gym, you call him athletic
punctuation
process of making sense out of stimuli by grouping, dividing, organizing, separating, and categorizing
-phone number example
-husband and wife have different starting points
closure
process of filing in missing information or gaps in what we perceive.
passive perception
perception that occurs without conscious effort, but simply becuase your senses are open
active perception
perception that occurs because you seek out specific information through intentional observation and questioning
-you hear a sudden noise and say "what was that"
impression
collection of perceptions about others that you maintain and use to interpret their behaviors.
"she seemed nice"
impression formation theory
theory that explains how you develop perceptions about perople and how you maintain and use those perceptions to interpret their behaviors.
primacy effect
tendency to attend to the first pieces of information observed about another person in order to form an impressions
recency effect
tendency to attend to most recent information observed about another persona in order to form or modify an impression
implicit personality theory
your unique set of beliefs and hypotheses about what people are like.
-basically stereotypes
construct
more concrete than implicit personality theory.
-bipolar quality used to classify people
halo effect
attributing a variety of positive qualities to those you like
horn effect
attributing a variety of qualities to those you dislike
attribution theory
theory that explains how you generate explanations for people's behaviors.
causal attribution thoery
theory of attribution that identifies the cause of a person's actions as circumstance, a stimulus , or the person himself or herself.
-circumstance
-stimulous
-person
standpoint theory
theory that a person's social position, power or cultural background influences how the person percieves the behavior of others.
stereotype
to attribute a set of qualitities to a person because of the person's membership in some category.
fundemental attribution error
error that arises from attributing another person's behavior to internal, controllable causes rather than to external, uncontrollable causes.
self serving bias
tendency to perceive our won behavior as more positive than other's behavior
-avoiding repsonsibility
mindful
conscious of what you are doing, thinking and sensing at any given moment.
indirect perception checking
seeking additional information to confirm or repute interpretations you are making through passive perception such as observing and listening.
direct perception checking
asking for confimationfrom the observed person of an interpretation or a perception about him or her.
globalization
the intergration of economics and technology that is contributin to a world wide interconnected business environment
gender
socially learned and reinforced characteristics that include one's biological sex and psychological characteristics
report vs rapport
race
genetically transmitted physical characteristics of a group of people
ethnicity
social classification based on nationality, religion language and ancestral heritage, shared by a group of people who also share a common geographical origin
-socially constructed
discrimination
unfair or inappropriate treatment of people based ont their group membership
culture
learned system of knowledge, behavior, attitudes, beliefs, values, norms that is shared by a group of people.
sub-culture
a microculture; a distinct culture within a larger culture (gay and lesbian)
-often founded by minority groups
cultural elements
categories of things and ideas that identify the most profound aspects of cultural influence (schools, music, theatre, language, material, material culture)
enculturation
process of communication a group's culture from generation to generation
acculturation
process through which an individual acquires new approaches, beliefs, and values by coming into contact with other cultures.
-taco shells and karate studios
cultural values
what a given group of people values or appreciates
varying levels of
-masculine and feminine prespective, uncertainty, distribution of power, individualism
masculine culture
emphasizes achievement, assertiveness, heroism, and material wealth
feminine culture
emphasizes relationships, caring for the less fortuante, and overall quality of life
cultural context
information not explicitly communicated through language but through environment or non verbal cues.
high context culture
derives much information from nonverbal and environmental cues.
low context culture
derives much info form the words of a message and less info from the vovberbal and environmental cues
ethnocentrism
belief that your cultural traditions and assumptions are superior to those of others.
-opposite of other oriented
intercultural communication competence
ability to adapt one's behavior toward another in ways that are appropriate to the person's culture
motiviation
internal state of readiness to respond to something
skill
behavior that improves the effectiveness or quality of communications with others.
world view
individual perceptions or perceptions by a culture or group of people about key beliefs and issues, such as death, God and the meaning of life, which influence interaction with others.
third culture
common ground extablished when people from separate cultures create a third, "new" more comprehensive and inclusive cultures.
relational empathy
essence of a relationship that permits varying degress of understanding rather than requiring complete comprehension of another's culture or emotions.
communication accomodation theory
theory that all people adapt their behavior to others to some extent
adapt predictively
to modify or change behavior in anticipation or an event.
adapt reactively
to modify or change behavior after event
-buying flowers to apologize