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24 Cards in this Set

  • Front
  • Back

Leadership

ability to inspire support and confidence among the people who are needed to achieve common goals

Leadership Efficacy

form of efficacy associated with confidence in the knowledge, skills, and abilities valuable for with leading others.

Locus of control

The way people look at causation in their lives.

assertiveness

forthrightness in expressing opinion, demands, feelings, and attitudes

Integrity

(a) consistency of words and deeds, and (b) being true to oneself

cognitive factors

collective term for problem-solving and intellectual skills

self-sacrificing personality
A tendency to be more concerned about the welfare and interests of others than those of oneself.
charisma
A special quality of people whose purposes, powers, and extraordinary determination differentiate them from others.

coaching

A method of helping workers grow and develop and improve their job competence by providing suggestions
Peer coaching
Peer coaching is a type of helping relationship based on qualities, such as high acceptance of the other person, authenticity, mutual trust, and mutual learning.
motivation
an internal state that leads to effort expended toward objectives and (2) an activity performed by one person to get another to accomplish work. motivation An internal state that leads to effort
behaviour modification
An attempt to change behaviour by manipulating rewards and punishments.
law of effect
Behaviour that leads to a positive consequence for the individual tends to be repeated, whereas behaviour that leads to a negative consequence tends not to be repeated.
positive reinforcement
An attempt to increase the probability that behaviour will be repeated by rewarding people for making the desired response.
negative reinforcement
Rewarding people by taking away an uncomfortable consequence of their behaviour.
intermittent rewards
Rewards given for good performance occasionally, but not always.
effort-to-performance expectancy
The probability assigned by the individual that effort will lead to performing the task correctly.
self-efficacy
Confidence in one’s ability to carry out a specific task.
performance-to-outcome expectancy
The probability assigned by the individual that performance will lead to outcomes or rewards.
Pygmalion effect
The phenomenon that people will rise (or fall) to the expectations that another person has of them.
organizational politics
Interpersonal relations in the workplace by which power is gained or held through any means other than merit or luck.
social intelligence
An understanding of how relationships with bosses and colleagues, family, and friends shape our brains and affect our bodies.
impression management
A set of behaviours directed at improving one’s image by drawing attention to oneself.
microinequity
A small, semiconscious message we send with a powerful impact on the receiver.