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49 Cards in this Set
- Front
- Back
What personal characteristics are needed by international marketing managers
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-Flexibility
-Frame of reference beyond ones own region or country -Tolerance of cultural differences -Guaed against self-reference criterion |
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What cultural skills are needed by international marketing managers
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-Culture/culture dynamics
-Different negotiation styles -Verbal and non verbal language -Political and legal systems -Trade agreements |
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Why is it important to use triangulation as an advised research technique when using secondary research to make major international marketing decisions
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-all secondary data must be cross-referenced in order to control for bias
-validity and reliability of the data needs to be established -different points of view must be taken into account |
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What quality databases can be used in international market entry decisions
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U.S. government sponsored website databases
- export.gov - u.s. trade online - cia world factbook Commercially sponsored databases - eye monitor/Passport GMD - Datamonitor 360 |
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Standardization (Globalization)
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Keeping components of the marketing mic the 4Ps consistent across the globe with only change of language as needed
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Adaptation (Localization)
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Changing the components of the marketing mix 4Ps for individual host country markets in order to meet the needs and preferences of the internationals market that are different than those of the domestic market
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Adaptation and standardization
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Each component of the marketing mix 4Ps needs to be examined individually and standardized or adapted as needed
The strategy chose will depend on the similarities or differences between the needs and preferences of the host country consumers and the needs and preferences of the home country consumers |
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Product (alternative international marketing strategie)
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Adaptation
- adapt based on differing wants and needs between host and home country Standardization -identical global product around the world including that sold in home market |
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Place (alternative international marketing strategie)
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Adaptation
- adapt if market infrastructure is dissimilar to home country Standardization -use same type of distribution channel around the world |
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Price (alternative international marketing strategie)
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Adaptation
- adapt based in higher/lower GDP between the home and host country Standardization -sold at same price around the world based on same % of GNI per capita for each market around the world |
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Promotion (alternative international marketing strategie)
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Adaptation
-adapt if there is a host country/home country differential in the need for or use of the product under consideration Standardization -use same promotional strategy around the world with change of language only as needed |
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Basic product concepts
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A product is a good, service, or idea
- tangible attributes - intangible attributes Product classification -Consumer goods -Industrial goods |
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Brands
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-bundle of images and experiences in the customers mind
- a promise made by a particular company about a particular product -a quality certification - differentiation between competing products - the sum of impressions about a brand is the brand image |
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Brand Equity
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-The added value that accrues to a product as a result of investments in the marketing of the brand
- an asset that represents the value created by the relationship between the brand and customer over time |
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Branding strategies
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Combination or tiered branding
Co-branding |
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Combination or tiered Branding
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Allows marketers to leverage a company's reputation while developing a distinctive identity for a line of products
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Co-branding
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Features two or more different company or product brands
-NutraSweet and coca cola -intel inside |
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Brand Extension
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Brand acts as an umbrella for new products
Ex. The virgin group |
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Local products and brands
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-Brands/products that have achieved success in a single national market
- Represent the lifeblood of domestic companies - Entrenched local products/brands can be a significant competitive hurdle to global companies |
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Regional/International products and brands
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Offered in several markets in a particular region
-Euro Brands |
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Global Products
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Meets the wants and needs of a global market and offered in all world regions
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Global brands
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Have the same name and similar images and position throughout the world
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Globalizing a Brand Name: Checklist
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1. Does the brand name make sense outside of the source country?
2. If the name suggests a country association, is the effect positive 3. Is the name available legally in many countries? 4. Does the brand compete with other brands in the portfolio? 5. Should growth be limited to the criterion of a regional brand? |
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1. Does the brand name make sense outside of the source country?
2. If the name suggests a country association, is the effect positive? 3. Is the name available legally in many countries? 4. Does the brand compete with other brands in the portfolio? 5. Should growth be limited to the creation of a regional brand? |
Globalizing a Brand Name: Checklist
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Perceptions about and attitudes toward particular countries often extend to products and brands known to originate in those countries
Japan Germany France Italy |
Country of Origin as brand Element
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Offering product virtually unchanged in markets outside of home country
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Standardization
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Changing elements of design, function, and packaging according to needs of different country markets.
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Adaptation
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Developing new products for the world market
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Creation
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Important for reaching mass markets in less industrialized nations and certain segments of industrialized countries
Hand-cranked radios for areas with no electricity |
Product Creation
Strategy 5 |
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KNOW
Continuous Innovations - least disrupting influence on established consumption patterns (ex new flavor) Dynamically Continuous Innovations - Some disrupting influence on established consumption patterns Discontinuous Innovations - Requires new consumption patterns and the creation of previously unknown products |
KNOW
Continuous Innovations - least disrupting influence on established consumption patterns (ex new flavor) Dynamically Continuous Innovations - Some disrupting influence on established consumption patterns Discontinuous Innovations - Requires new consumption patterns and the creation of previously unknown products |
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What is a new product? (3)
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1. New to those who use it or buy it
2. New to the organization 3. New to a market |
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Diffusion Theory; Characteristics of Innovations
5 Factors that affect the rate at which innovations are adopted include: |
1. Relative Advantages
2. Compatibility - Norm Values 3. Complexity 4. Trail ability 5. Observability |
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Packaging
Consumer packaged goods refers to |
1. Products whose packaging is designed to protect or contain the product during shipping at retail, or point of use.
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Packaging
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1. Consumer packaged goods refers to
2. Eco-packaging is key because package designers must address environmental issues 3. Offers communication cues that provide consumers with a basis making a purchase decision. |
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1. Provides consumers with various types of information
2. Regulations differ by country regarding various products • Health warnings on tobacco products • American Automobile Labeling Act clarifies the country of origin and final assembly point • European Union requires labels on all food products that include ingredients from genetically modified crops |
Labeling
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1. Global marketers must understand the importance of visual aesthetics
2. Aesthetic styles (degree of complexity found on a label) differs around the world |
Aesthetics
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S-T-F Framework
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Segmentation - Targeting- Positioning
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The typical way of approaching global marketing strategy is similar to the so-called S-T-P framework:
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Segmentation
Targeting Positioning |
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Market Segmentation
Represents an effort to |
Split up the total market into segments of more homogenous subgroups
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1. The selection of segments that the company should market its product to that have a significant potential to respond
2. Focus on the segments that can be reached most effectively, efficiently, and profitability |
Targeting
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1. Exactly how the company should present the product to the target markets so its perception is most advantages relative to competition.
2. (I.E.) How to differentiate the product or brand in the minds of the target market. |
Positioning
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• Locating a brand in consumers’ minds over and against competitors in terms of attributes and benefits that the brand does and does not offer
a. Attribute or benefit b. Quality and Price c. Use or User d. Competition |
Positioning
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1. Identifies the brand as a symbol of a particular global culture or segment
2. High touch and high tech products |
• Global consumer culture positioning
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Associate the brands users, use occasions, or products origins with a foreign country or culture.
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Foreign consumer culture positioning
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1. Identifies with local culture positioning
2. Consumed by local people 3. Locally produced for local people 4. Used frequently for food, personal and household nondurables 5 Ex Budweiser is identified with small- town America |
Local Consumer culture positioning (Positioning Strategies)
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• Similar Segment
The target segment is the same across countries • Different Segment The target segment differs across countries |
Market Segmentation Cases
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• Similar Positioning
Indicates a positioning which is the same across countries • Different Positioning Indicates that the positioning theme is adapted across countries. |
• Product Positioning Dimensions
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• Brand and product concepts
• Local, regional, and global brands • Attitudes toward foreign products • Strategic alternatives • New product issues • Positioning Strategies |
KEY POINTS
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DONE
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DONE
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