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54 Cards in this Set
- Front
- Back
7 Major Trends Affecting Global Business Today
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1. Rapid growth of WTO, NFTA & EU
2. Trend towards free market system 3. Impact of Internet 4. Threats of terrorism 5. New major producing/consuming nations - BRIC 6. Properly manage resources and environment 7. Long-term affects of 2008-2009 |
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4 Points of view on Globalization
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1. Globalists
2. Anti Globalists 3. Skeptics 4. Transformationalists |
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Domestic Controllables
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1. Product
2. Price 3. Promotion 4. Distribution 5. Research |
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Domestic Uncontrollables
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1. Political/Legal Forces
2. Competitive Forces 3. Economic Climate |
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Foreign Uncontrollables
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1. Economic forces
2. Competitive forces 3. Level of technology 4. Structure of distribution 5. Political/legal forces 6. Cultural forces 7. Geography/Infrastructure |
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Steps to Avoid SRC
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1. Define business problems in home terms
2. Define in foreign terms 3. Isolate SRC influence 4. Redefine problem without SRC |
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Stages of International Market Involvement
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1. No direct foreign marketing
2. Infrequent foreign marketing 3. Regular foreign marketing 4. International marketing 5. Global marketing |
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Strategic Orientation
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1. Ethnocentric
2. Polycentric 3. Regiocentric/Geocentric |
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General Agreement on Tariffs and Trade
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1. Trade shall be concluded on a non-discriminatory basis
2. Protection shall be afforded domestic industries through customs tariffs, not through commercial measures such as import quotas 3. Consultation shall be primary method used to solve global trade problems |
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Roles of World Bank
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1. Lends money to governments of developing countries
2. Provides assistance to governments of developing countries 3. Lends directly to private sector 4. Provides investors with investment guarantees 5. Promotes increased flow of international investments |
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Key Areas of Internal Trade
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1. Procurement
2. Investment Incentives 3. Labor mobility 4. Consumer-related standards 5. Transportation 6. Environment protection |
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Markets are a result of
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1. Marketers efforts
2. Economic conditions 3. all other elements of the culture |
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How you learn culture
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1. Socialization
2. Acculturation |
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Elements of Culture
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1. Belief
2. Attitude 3. Value |
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Cultural Values - Hofstede
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1. Individualism/Collective Index
2. Power Distance Index 3. Uncertainty Avoidance Index 4. Masculinity/Femininity Index 5. Long-term Orientation |
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Cultural Values
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1. Rituals
2. Symbols 3. Importance of Language 4. Spirituality |
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Types of Knowledge
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1. Factual
2. Interpretive |
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10 Criteria of Adaptation
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1. Open Tolerance
2. Flexibility 3. Humility 4. Justice/Fairness 5. Ability to adjust to varying tempos 6. Curiosity/Interest 7. Knowledge of country 8. Liking for others 9. Ability to command respect 10. Ability to integrate oneself into environment |
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Basic Elements of Negotiation
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1. Product
2. Price 3. Service associated with product 4. Friendship between vendors and customers |
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Economic Theories of Development and Trade
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1. Absolute Advantage
2. Comparative Advantage 3. Factor Endowments 4. Country Similarity Theory 5. Product Life Cycle 6. Competitive Advantage |
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3 Stages of Life Cycle
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1. New product
2. Maturing product 3. Standardized product |
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Stages of Economic Development
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1. Traditional society
2. Preconditions for take-off 3. Take-off 4. Drive to maturity 5. Age of high mass consumption |
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Balance of Payments Accounts
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1. Current Account
2. Capital Account 3. Official Reserves Account |
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Porter's 5 Forces Model
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1. Supplier Competition
2. Threat of new market entrants 3. Bargaining power of buyers 4. Power of suppliers 5. Threat of substitutes |
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Economic Risks
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1. Exchange controls
2. Local-content laws 3. Import restrictions 4. Tax controls 5. Price controls 6. Labor problems |
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Reasons for Protectionism
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1. Protection of infant industry
2. Protection of income market 3. Need to keep money at home 4. Encouragement of capital accumulation 5. Maintenance of SOL and real wages 6. Conservation of natural resources 7. Industrialization of low wage nation 8. Maintenance of employment, reduction of UE 9. National defence 10. Increased business size 11. Retaliation and bargaining |
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Tariffs Increase
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1. Inflationary Pressures
2. Special interest privileges 3. Government control, political considerations 4. Number of tariffs |
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Tariffs Weaken
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1. Balance of payment positions
2. Supply and Demand patterns 3. International relations |
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Tariffs Restrict
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1. Manufacturing supply choice
2. Choice available to consumers 3. Competition |
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Types of Non-Tariff Barriers
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1. Quotas
2. Voluntary Export Restraints (VERs) 3. Boycotts & Embargoes 4. Monetary barriers 5. Standars 6. Antidumping Penalties |
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Forms of Government
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1. Monarchy/Dictatorship
2. Oligarchy/Aristocracy 3. Democracy |
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Political Risks of International Marketing
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1. Confiscation
2. Expropriation 3. Domestication 4. Political Sanctions 5. Political/ Social Activists 6. Violence & Terrorism |
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Strategies for Reducing Political Vulnerability
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1. Joint Ventures
2. Expanding Investment Base 3. Licensing 4.Planned Domestication 5. Political Payoffs 6. Insurance |
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Bases for Legal Systems
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1. Common Law
2. Civil Law 3. Islamic Law 4. Commercial-Legal Socialist Law |
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3 Types of Legal Disputes
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1. Between Governments
2. Between Company & Government 3. Between 2 Companies |
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Dispute Resolution
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1. Conciliation
2. Arbitration 3. Litigation |
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Deterrents to Litigation
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1. Fear of creating poor image
2. Fear unfair treatment in foreign court 3. Difficulty in collecting judgement 4. Relatively high cost and time requirements 5. Loss of confidentiality |
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4 Steps to International Marketing
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1. General info about country
2. Forecast future info 3. Specific marketing info 4. Specific info on capability of international marketing |
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Marketing Research Process
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1. Define problem, establish objective
2. Determine sources of info 3. Consider costs/benefits 4. Gather relevant primary and secondary data 5. Analyze, interpret, summarize results 6. Communicate to decision makers |
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Problems of Secondary Data
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1. Availability
2. Reliability 3. Comparability 4. Validating |
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Types of Primary Data
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1. Quantitative
2. Qualitative |
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Problems of Primary Data
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1. Ability to communicate opinions
2. Willingness to respond 3. Sampling in field surveys 4. Language and Comprehension |
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Internet Research Uses
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1. Online Surveys
2. Online focus groups 3. Web visitor tracking 4. Advertising measurement 5. Observational research 6. Customer ID Systems 7. Email marketing lists 8. Embedded research |
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Estimating Marketing Demand
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1. Historical Data
2. Local products and imports 3. Expert opinion 4. Analogy |
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Trade Factors
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1. Economic
2. Political 3. Geographic 4. Cultural |
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Patterns of Multinational Cooperation
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1.Regional Cooperation Groups
2. Free Trade Area 3. Customs Union 4. Common Market 5. Political Union |
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North America Free Trade Provisions
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1. Market Access
2. Non Tariff Barriers 3. Rules of Origin 4. Customs Administration 5. Investment services 6. Intellectual Property 7. Standards 8. Government procurement |
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Southern Free Trade Area
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1. Argentina
2. Bolivia 3. Brazil 4. Chile 5. Paraguay 6. Uruguay |
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Associations of Southeast Asian Nations (ASEAN)
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1. Brunei
2. Cambodia 3. Indonesia 4. Laos 5. Malaysia 6. Philippines 7. Singapore 8. Thailand 9. Vietnam 10. Myanmar |
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Triad of Multinational Market Regions
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1. Europe
2. Asia-Pacific 3. Americas |
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2-sided Challenge of Development
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1. Understanding of Society
2. Economic State |
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4 Tigers of Southeast Asia
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1. South Korea
2. Taiwan 3. Hong Kong 4. Singapore |
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Antecedents for Development
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1. Political Stability
2. Economic and legal reforms 3. Entrepreneurship 4. Planning 5. Outward Orientation 6. Factors of Production 7.Industries target for growth 8. Incentives 9. Privatization |
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India's 5-Point Agenda
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1. Improve investment climate
2. Develop WTO strategy 3. Reform agriculture, food processing 4. Eliminate red tape 5. Institute better corporate governance |