Intercultural Test 1

Front 1

What are the Key Components of Culture? (5)

Back 1

*Culture is Learned
*Culture Involves perception and values
*Culture is shared
*Culture is expressed as behavior
*Culture is dynamic and heterogeneous

Front 2

What are the Fundamental Dimensions of Cultural Diversity? (6)

Back 2

High V. Low (context)
Individualism V. Collectivism
Power Distance (High/Low)
Uncertainty Avoidance (High/Low)
Task V. Social (orientation)
Short-term V. Long-term (orient)

Front 3

What is the importance of the Uncertainty Reduction Theory?

Back 3

-Humans invent explanations that allow them to understand and predict their own and others' behavior.

Front 4

What are the components of Facework Competence? (3)

Back 4

-Knowledge
-Mindfulness
-Interaction Skill

Front 5

Define Stereotype (2)

Back 5

Preconceived notions that we maintain about people from cultural groups that are different from our own culture to tell us what they are like.

Tools that we use to help us navigate interactions with people who are unfamiliar to us.

Front 6

Define Prejudice (2)

Back 6

Judgements we make concerning people from various cultural groups that are based on little to no knowledge of our experience with people from those cultural groups.

Prejudicial statements describe how we feel about members of various cultural groups.

Front 7

Define Ethnocentrism (2)

Back 7

-The Belief that one's own cultural group is superior in value to all other cultural groups.

- One of the roots of stereotypes and prejudice along with the key components of culture.

Front 8

What is Identity? (6)

Back 8

-Created through communication
-Created in spurts
-Multiple
-Influenced by society
-Dynamic
-Differing among cultures

Front 9

What are the approaches to Conflict? (4)

Back 9

-Are culturally bound
-Are shared through acculturation and enculturation
-Should be based on open discussion to lead to less misunderstandings in the fulture
-Can lead to culture-based hate when addressed inappropriately

Front 10

What are the interaction styles? (4)

Back 10

-Submission
-Compromise
-Obliteration
-Consensus

Front 11

Name 5 issues regarding communication in health.

Back 11

1. Language Barriers
2. Patient Compliance
3. Access to health care services
4. Role of religion in health care
5. Power imbalances

Front 12

What are some intercultural barriers? (5)

Back 12

*Historical (Mis)treatments of Cultural Groups
*Black Community: Historical segregation and denial of health care
*Effects of physician-patient racial differences on levels of satisfaction
*Health Care Providers' and Patients' Prejudicial Ideologies
*Affirmation of Ethnic Identity Espousal

Front 13

Name 4 items of American History and Education.

Back 13

*Plessy V. Ferguson "Separate but Equal"
*Brown V. Board of Education of Topeka: school desegregation
*Little Rock Nine at Central High School
*"Indian Schools"