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84 Cards in this Set
- Front
- Back
Demographics
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The characteristics of a population especially as classified by race, age, sex, gender and income.
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Ethnocentrism
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A tendency to think that our culture is superior to other cultures
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Global Village
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A term coined by Marshall McLuhan in the 1960s that refers to a world in which communication technology unites people in remote parts of the world
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Heterogeneous culture
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Difference(s) in a group, culture or population
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Homogeneous culture
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Similarity in a group, culture or population
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Immigrants
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People who come to a new country, region, or environment to settle more or less permanently
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Melting Pot
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A metaphor that assumes that immigrants and cultural minorities will be assimilated into the U.S majority culture, losing their original cultures.
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Salad Bowl
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concept suggests that the integration of the many different cultures of United States residents combine like a salad, as opposed to the more traditional notion of a cultural melting pot.
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Self-Reflexivity
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A process of leaning to understand oneself and on's position in society
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Six Imperatives for ICC
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Self-awareness
Demographic Economic Technological Peace Ethical |
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Self-awareness Imperative
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increasing understanding of our own location in larger social, political and historical contexts
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Demographic Imperative
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includes the changing domestic and international migration raising questions of class and religious diversity
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Economic Imperative
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Highlights issues of globalization and challenges for increased cultural understanding needed to reach the global market
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Technological Imperative
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Increasing information and increased contact with people who are similar and different from us. Increased use of communication technology also raises questions about identity and access to these technologies
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Peace Imperative
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working through issues of colonialism, economic disparities, and , racial, ethic and religious diffrences
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Ethical Imperative
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calls for understanding the universalist, relativist and dialogical approach
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Communication
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A symbolic process whereby reality is produced, maintained repaired and transformed
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Context
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the "setting" for an event that occurs, and it will have an impact on the relevance of the event.
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Power
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the ability to influence or control the behavior of people.
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Difference
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a point or way in which people or things are not the same
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Cultural Values
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The worldview of cultural group and its set of deeply held beliefs
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Avowal
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How you portray yourself
-the traits that you avow to -what you show others |
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Ascription
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Process by which others attribute identities to an individual
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Intersectionality
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The way in which your cultural identity's interact and influence one another
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intrepelation
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Resisting ascribed identities- when you are pulled into a specific identity by social forces
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Multicultural Identity
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people who straddle the lines of culture
-live in two worlds -struggle with two usually very different sets of values, norms, and world veiws |
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Stereotype
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Widely held beliefs about a group of people
-stepping stone, helps you know what to expect, perfectly healthy and useful as long as you move past them when knowledge is acquired |
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Prejudice
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An ATTITUDE (usually negative) toward a cultural group based on little or no evidence
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Identity and ICC
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peoples personal, familial and spiritual identity are the foundation of intercultural communication
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Assimilation
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When you give up your own culture for for the mainstream cultural identity
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Integration
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Maintain original culture and maintain interactions with other groups
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Segregation
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Separation- retain own culture, interact minimally with other groups
Segregation- dominant society enforces it, compel groups to live apart |
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Cultural Hybridity
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The product of Many cultures, no single defining culture
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Flight Approach
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maintain hesitant or withdrawn from new environment, hang back and watch
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Fight Approach
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Trial and error approach, jump in and participate
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Privileged Identity
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Sense of belonging to the dominant group
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Marginalized identity
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Sense of belonging to the minority group
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Privilege
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a special right, advantage, or immunity granted or available only to a particular person or group of people.
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Relationship between Pop culture & Identity
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popular culture gives us examples to live by. who we think we are influences how we understand the world
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Pop Culture and Power
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you cant escape it. Americans are exposed to an average of 40+ hours of popular culture a week. shapes your instincts and reactions on a subconscious level
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Pop culture influence on ICC
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-presents stereotypes that shape our interactions
-allows us to learn more about each other remotely -serves as public forum to work out conflict |
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High Culture
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Cultural activities that are often in the domain of the elite (ballet, opera, fine art)
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Low Culture
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Cultural activities of the non-elite (slam poetry, graffiti art, game shows)
-now cultural products that most people share including tv, music, videos |
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differences in representations of privileged and marginalized groups
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Privileged groups play a more significant role in popular culture. Highly represented, shows disproportionate percentages
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Cultural Industries
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Industries that produce and sell popular culture as commodities (Disney)
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Folk Culture
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Traditional and non mainstream cultural activities that are not financially driven (Folk music)
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Media Imperialism
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Domination or control through media
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Cipher
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when individual objects or people are packaged as to create a commodity (Pocahontas)
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Intercultural Relationships
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refers to both romantic and platonic relationships, theory's on attractions to similar and different people
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Relational Learning
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learning that comes from a particular relationship but generalizes to other contexts (skills, communication styles, knowledge of other ideas)
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Challenges in IC relationships
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coping with differences, tending to stereotype, dealing with anxiety, and having to explain ourselves to others
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Benefits to IC relationships
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discover similarity's
Acquiring new knowledge about the world Breaking stereotypes Building new skills |
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Barriers to IC relationships
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differences in-
Communicaiton style Values Perceptions |
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IC conflict
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conflict between two or more cultural groups
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Conflict as inevitable
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when communicating interculturally conflict is completely inevitable
at the social, national, international, and interpersonal levels |
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Sources of Conflict
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economic contexts, cultural identities and belongingness, language barriers, political and religious contexts
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Conflict as opportunity
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allows us to work through our differences and arrive at the best possible solutions
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Conflict as destructive
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results in many kinds of casualties and deepens cultural and ideological rifts
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Conflict Styles
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Aggressive- power dominance me over them
Passive- avoidance, wont engage Passive Aggressive- exercise power in secret Assertive- express needs clearly, seek mutual goals |
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Strategies for conflict resolution
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-staying centered
-Maintaining contact (meaningful dialogue) -Recognizing existence of multiple styles of conflict -identifying a preferred style -recognize importance of context |
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Relationship between alliance and power
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every intercultural relationship will have a power structure. This is something that you must recognize and overcome.
An intercultural alliance- is a bond between individuals or groups across cultures characterized by a shared recognition of power and the impact of history and by an orientation of affirmation |
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The role that fear plays in engaged and effective intercultural communication
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fear holds one back, leads to distorted perceptions. puts up barriers and hinders intercultural communication. It guides expectation
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how to re-envision fear/strategies to manage and address fear
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Change your attitude and you motivation, gain knowledge.
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four different levels of competence
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Unconscious Incompetence
Conscious incompetence Unconscious competence Conscious competence |
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which level of competence is most effective for intercultural communication
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Conscious competence- when one is aware that interaction is going well and understands why
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dialogue
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Conversation that is slow, careful, full of feeling, respectful, and attentive
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IC alliance
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bonds between individuals or groups across cultures characterized by a shared recognition of power and the impact of history and by orientation of affirmation
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Forgiveness
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this means, letting go of-not forgetting- feelings of revenge
-promotes intercultural understanding and reconciliation |
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social justice
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acknowledge that oppression and inequities exist, cultural differences are not just interesting and fascinating, they exist within a hierarchy in which some are privileged and set the rules for others
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doing something
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Community engagement-active engagement to improve lives of particular group, by working together
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the role of cultural differences
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difference becomes problematic when there is resource competition, there is an assertion of supremacy or they are seen as threats.
Uniformity does not have to be a prerequisite for unity |
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the process of re-envisioning difference (why, how, what)
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-Melting pot vs. Salad bowl
-multiculturalism without hierarchy -polyphony-2 or more simultaneous lines of independent melody |
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harmony
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Harmony is predicated on diversity and difference
Harmony embraces difference, we can't have harmony in a state of sameness |
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Transversality
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A perspective that embraces the interlacing of multiple life-worlds- its about integrating differences, without creating sameness
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uniformity vs. unity
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-the quality or state of being the same : the quality or state of being uniform or identical
-uniformity does not have to be a prerequisite for unity |
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homogeneity
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the state of having identical cumulative distribution function or values
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interculterality
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.can be seen as ongoing struggles of colonized and marginalized people for truly equal relations among cultures and individuals, a re-envisioning where difference is tolerated and celebrated, and similarities are points of collaboration
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microaggressions as verbal, non-verbal, and environmental
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verbal- what where are you Really from?
Nonverbal- clutching a purse more tightly Environmental- American Indian mascots |
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the relationship between microaggressions and power
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they hold power because they are invisible
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The relationship between microaggressions and intention
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are unconscious acts of bias and prejudice that 'leak' out
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Unconscious Incompetence
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when one communicates without adapting their communication style and not thinking about why it may not be effective
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Conscious Incompetence
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When one is aware that their interaction is not going well, but doesn't understand why
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Unconscious competence
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When interaction is going well, but one doesn't have to think about why as the various aspects of icc are being used unconsciously
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Conscious competence
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When one is aware that the interaction is going well and understands why
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