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84 Cards in this Set

  • Front
  • Back
Demographics
The characteristics of a population especially as classified by race, age, sex, gender and income.
Ethnocentrism
A tendency to think that our culture is superior to other cultures
Global Village
A term coined by Marshall McLuhan in the 1960s that refers to a world in which communication technology unites people in remote parts of the world
Heterogeneous culture
Difference(s) in a group, culture or population
Homogeneous culture
Similarity in a group, culture or population
Immigrants
People who come to a new country, region, or environment to settle more or less permanently
Melting Pot
A metaphor that assumes that immigrants and cultural minorities will be assimilated into the U.S majority culture, losing their original cultures.
Salad Bowl
concept suggests that the integration of the many different cultures of United States residents combine like a salad, as opposed to the more traditional notion of a cultural melting pot.
Self-Reflexivity
A process of leaning to understand oneself and on's position in society
Six Imperatives for ICC
Self-awareness
Demographic
Economic
Technological
Peace
Ethical
Self-awareness Imperative
increasing understanding of our own location in larger social, political and historical contexts
Demographic Imperative
includes the changing domestic and international migration raising questions of class and religious diversity
Economic Imperative
Highlights issues of globalization and challenges for increased cultural understanding needed to reach the global market
Technological Imperative
Increasing information and increased contact with people who are similar and different from us. Increased use of communication technology also raises questions about identity and access to these technologies
Peace Imperative
working through issues of colonialism, economic disparities, and , racial, ethic and religious diffrences
Ethical Imperative
calls for understanding the universalist, relativist and dialogical approach
Communication
A symbolic process whereby reality is produced, maintained repaired and transformed
Context
the "setting" for an event that occurs, and it will have an impact on the relevance of the event.
Power
the ability to influence or control the behavior of people.
Difference
a point or way in which people or things are not the same
Cultural Values
The worldview of cultural group and its set of deeply held beliefs
Avowal
How you portray yourself
-the traits that you avow to
-what you show others
Ascription
Process by which others attribute identities to an individual
Intersectionality
The way in which your cultural identity's interact and influence one another
intrepelation
Resisting ascribed identities- when you are pulled into a specific identity by social forces
Multicultural Identity
people who straddle the lines of culture
-live in two worlds
-struggle with two usually very different sets of values, norms, and world veiws
Stereotype
Widely held beliefs about a group of people
-stepping stone, helps you know what to expect, perfectly healthy and useful as long as you move past them when knowledge is acquired
Prejudice
An ATTITUDE (usually negative) toward a cultural group based on little or no evidence
Identity and ICC
peoples personal, familial and spiritual identity are the foundation of intercultural communication
Assimilation
When you give up your own culture for for the mainstream cultural identity
Integration
Maintain original culture and maintain interactions with other groups
Segregation
Separation- retain own culture, interact minimally with other groups
Segregation- dominant society enforces it, compel groups to live apart
Cultural Hybridity
The product of Many cultures, no single defining culture
Flight Approach
maintain hesitant or withdrawn from new environment, hang back and watch
Fight Approach
Trial and error approach, jump in and participate
Privileged Identity
Sense of belonging to the dominant group
Marginalized identity
Sense of belonging to the minority group
Privilege
a special right, advantage, or immunity granted or available only to a particular person or group of people.
Relationship between Pop culture & Identity
popular culture gives us examples to live by. who we think we are influences how we understand the world
Pop Culture and Power
you cant escape it. Americans are exposed to an average of 40+ hours of popular culture a week. shapes your instincts and reactions on a subconscious level
Pop culture influence on ICC
-presents stereotypes that shape our interactions
-allows us to learn more about each other remotely
-serves as public forum to work out conflict
High Culture
Cultural activities that are often in the domain of the elite (ballet, opera, fine art)
Low Culture
Cultural activities of the non-elite (slam poetry, graffiti art, game shows)
-now cultural products that most people share including tv, music, videos
differences in representations of privileged and marginalized groups
Privileged groups play a more significant role in popular culture. Highly represented, shows disproportionate percentages
Cultural Industries
Industries that produce and sell popular culture as commodities (Disney)
Folk Culture
Traditional and non mainstream cultural activities that are not financially driven (Folk music)
Media Imperialism
Domination or control through media
Cipher
when individual objects or people are packaged as to create a commodity (Pocahontas)
Intercultural Relationships
refers to both romantic and platonic relationships, theory's on attractions to similar and different people
Relational Learning
learning that comes from a particular relationship but generalizes to other contexts (skills, communication styles, knowledge of other ideas)
Challenges in IC relationships
coping with differences, tending to stereotype, dealing with anxiety, and having to explain ourselves to others
Benefits to IC relationships
discover similarity's
Acquiring new knowledge about the world
Breaking stereotypes
Building new skills
Barriers to IC relationships
differences in-
Communicaiton style
Values
Perceptions
IC conflict
conflict between two or more cultural groups
Conflict as inevitable
when communicating interculturally conflict is completely inevitable
at the social, national, international, and interpersonal levels
Sources of Conflict
economic contexts, cultural identities and belongingness, language barriers, political and religious contexts
Conflict as opportunity
allows us to work through our differences and arrive at the best possible solutions
Conflict as destructive
results in many kinds of casualties and deepens cultural and ideological rifts
Conflict Styles
Aggressive- power dominance me over them
Passive- avoidance, wont engage
Passive Aggressive- exercise power in secret
Assertive- express needs clearly, seek mutual goals
Strategies for conflict resolution
-staying centered
-Maintaining contact (meaningful dialogue)
-Recognizing existence of multiple styles of conflict
-identifying a preferred style
-recognize importance of context
Relationship between alliance and power
every intercultural relationship will have a power structure. This is something that you must recognize and overcome.
An intercultural alliance- is a bond between individuals or groups across cultures characterized by a shared recognition of power and the impact of history and by an orientation of affirmation
The role that fear plays in engaged and effective intercultural communication
fear holds one back, leads to distorted perceptions. puts up barriers and hinders intercultural communication. It guides expectation
how to re-envision fear/strategies to manage and address fear
Change your attitude and you motivation, gain knowledge.
four different levels of competence
Unconscious Incompetence
Conscious incompetence
Unconscious competence
Conscious competence
which level of competence is most effective for intercultural communication
Conscious competence- when one is aware that interaction is going well and understands why
dialogue
Conversation that is slow, careful, full of feeling, respectful, and attentive
IC alliance
bonds between individuals or groups across cultures characterized by a shared recognition of power and the impact of history and by orientation of affirmation
Forgiveness
this means, letting go of-not forgetting- feelings of revenge
-promotes intercultural understanding and reconciliation
social justice
acknowledge that oppression and inequities exist, cultural differences are not just interesting and fascinating, they exist within a hierarchy in which some are privileged and set the rules for others
doing something
Community engagement-active engagement to improve lives of particular group, by working together
the role of cultural differences
difference becomes problematic when there is resource competition, there is an assertion of supremacy or they are seen as threats.
Uniformity does not have to be a prerequisite for unity
the process of re-envisioning difference (why, how, what)
-Melting pot vs. Salad bowl
-multiculturalism without hierarchy
-polyphony-2 or more simultaneous lines of independent melody
harmony
Harmony is predicated on diversity and difference
Harmony embraces difference, we can't have harmony in a state of sameness
Transversality
A perspective that embraces the interlacing of multiple life-worlds- its about integrating differences, without creating sameness
uniformity vs. unity
-the quality or state of being the same : the quality or state of being uniform or identical
-uniformity does not have to be a prerequisite for unity
homogeneity
the state of having identical cumulative distribution function or values
interculterality
.can be seen as ongoing struggles of colonized and marginalized people for truly equal relations among cultures and individuals, a re-envisioning where difference is tolerated and celebrated, and similarities are points of collaboration
microaggressions as verbal, non-verbal, and environmental
verbal- what where are you Really from?
Nonverbal- clutching a purse more tightly
Environmental- American Indian mascots
the relationship between microaggressions and power
they hold power because they are invisible
The relationship between microaggressions and intention
are unconscious acts of bias and prejudice that 'leak' out
Unconscious Incompetence
when one communicates without adapting their communication style and not thinking about why it may not be effective
Conscious Incompetence
When one is aware that their interaction is not going well, but doesn't understand why
Unconscious competence
When interaction is going well, but one doesn't have to think about why as the various aspects of icc are being used unconsciously
Conscious competence
When one is aware that the interaction is going well and understands why