Intercultural Comm. Test 2

Front 1

Contextual Frame

Back 1

Situations or recognized talk exchanges that provide meaning and order to our communication with others.

Ex. interviews, greetings, dating, church, or selling a product....

Front 2

Elaborated Code

Back 2

wordy

Front 3

Restricted Code

Back 3

Economical or straight-forward

Front 4

Idioms

Back 4

expressions, may not even be unique to a language but a dialect within the language, Confusing for outsiders.

Ex. To kick the bucket can also mean to die.

Front 5

Code-Switching

Back 5

When one switches what code or formal language one is speaking.

Front 6

Grice's maxims

Back 6

Quality, Quantity, Relevance, and Manner

Front 7

Quality

Back 7

honest and accurate

Front 8

Quantity

Back 8

silence, elaborated and restricted codes

Front 9

Relevance

Back 9

Connection between what is said and external reality.

Front 10

Manner

Back 10

Clarity, translation, code switching, gratuitous concurrence

Front 11

Gratuitous Concurrence

Back 11

Concurs when people do not understand each other due to language troubles due but for the sake of conversation, agree with the other and try to fill in the appropriate answers, even when they are unsure of the correct meaning.

Front 12

Face

Back 12

Refers to the public image that each person desires to create and maintain. One reason that people engage in gratuitous concurrence.

Front 13

Positive Face

Back 13

Desire to be accepted and recognized as a valuable member of a community.

Front 14

Negative Face

Back 14

Values autonomy and letting a person do and accomplish what they want.

Front 15

Sapir-Whorf Hypothesis

Back 15

Theory that people cannot perceive something that they cannot talk about. Therefore, different languages equal different world views.

Front 16

Kinesics

Back 16

The study of body movements, such as facial expressions and gestures, as a means of communication.

Front 17

Proxemics

Back 17

The study of our use of space, both in our interactions with others and with objects in our environment.

Front 18

Paralanguage

Back 18

That which directly accompanies our verbal communication, such as rate, accent, pitch, laughter, volume, and turn taking cues.

Front 19

Repetition

Back 19

A way to repeat and reinforce a verbal message.

Front 20

Contradictions

Back 20

When verbal word and non verbal messages conflict with one another.

Front 21

Substitution

Back 21

When a non verbal message gets the message across so that a verbal message is not needed.

Front 22

Accentuation

Back 22

When verbal and non verbal messages work together to get a strong point across.

Front 23

Complement

Back 23

Non verbal cues that enhance what we are verbally saying

Front 24

Regulation

Back 24

(Ex. A slight nod of the head (non verbal communication) to the next person says it is their turn to talk.) In this way, nonverbal communication shapes and changes the flow of a conversation.

Front 25

Emblems

Back 25

Gestures that have precise verbal meaning attached to them.

Ex. Waving goodbye

Front 26

Illustrators

Back 26

Intentional gestures that are meant to help clarify or support a verbal point or message, such as pointing to an object that is being discussed.

Front 27

Affect Displays

Back 27

Linked to peoples facial expressions and serve to express emotion. (Can give away true feelings)

Front 28

Regulators

Back 28

Nonverbal cues that help to coordinate turn-taking and other interactional tasks.

Front 29

Adaptors

Back 29

Largely involuntary actions that provide a valuable source of information about what a person is really feeling.

Front 30

Coffee Break

Back 30

Drink some coffee

Front 31

Stereotypes

Back 31

Attributions that cover up individual differences and ascribe certain characteristics to an entire group of people.

Front 32

Coffee Break

Back 32

Drink some coffee!

Front 33

Five major dimensions of Stereotyping:

Back 33

Direction, Intensity, Specificity, Consensus, and Accuracy.

Front 34

Direction

Back 34

Refers to whether a stereotype is positive or negative.

Front 35

Intensity

Back 35

Alludes to how strong the stereotype is held.

Front 36

Specificity

Back 36

Relates to the nature of the stereotype. Does it concern very broad and vague images, such as the other group being rude or does it focus on very specific behaviors, such as a Japanese bow.

Front 37

Consensus

Back 37

How well accepted or well known certain stereotypes are within a community.

Front 38

Accuracy

Back 38

Refers to how correct a stereotype is in describing the other group.

Front 39

Ethnocentrism

Back 39

Assuming that one's group is the center of the world. (Stereotyping is grounded in an effort to understand others, whereas ethnocentrism is grounded in competition and an often unconscious desire for victory.

Front 40

Prejudice

Back 40

Implies a judgement on made in advance of some interaction.
(Based on group membership and predisposes an individual to feel, think, or act in a negative way toward another person or group of persons.

Front 41

Types of Prejudice

Back 41

Blatant, Conceit, Symbolic, Tokenism, and Arm's Length.

Front 42

Blatant

Back 42

The active denigration of members of an outgroup. This type of prejudice is based on the belief that the outgroup is in some way inferior to the ingroup and therefore not worthy of decent treatment.

Front 43

Conceit

Back 43

Trivializes other groups because they are thought to be inferior.

Front 44

Symbolic

Back 44

Typically deny being prejudiced. Usually comes out in antagonistic statements. (Jews are getting too demanding.)

Front 45

Tokenism

Back 45

When a person gives a token to prove that they are not prejudiced even though they are, even though they can not usually admit it to themselves or others.

Front 46

Arm's Length

Back 46

Will be around the outgroup in some situations but not others.