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13 Cards in this Set
- Front
- Back
Brand
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Name, term, sign, symbol, or design, or a combination of them intended to identify the goods and services of one seller or group of sellers and to differentiate them from those of the competition - American Marketing Association
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Brand equity
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company/product's reputation in the market place
- two types of brand knowledge : brand awareness & brand image - perception of quality based on experience |
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Brand
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product's name
image created through advertising often over a long period of time becoming brand's reputation |
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brand as identifiers
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- easy to acquire
OR - aspire to obtain (status representation) |
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brand awareness
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target needs to be aware of its existance
create favourable opinion based on product/service/corporation's reputation; and ability to fulfill a specific need or want 1 - brand image 2 - visual/verbal brand 3 - brand loyalty 4 - positioning 5 - repositioning |
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brand image
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personality & status compared to other brands in its category
created and maintained by consumers before and after use built around target's wants and needs |
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visual/verbal brand
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a consistent brand image
- logo - colour - graphic symbol - slogan/tagline |
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types of brand
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new brand
- image to match target market's self-image and reflect their lifestyle mainstream brand - established, communication efforts work to consistently maintain awareness, reinforce quality & reliability, continue building a relationship with target reinvented brand - new-updated image or result of damaged reputation - rebuilt lost quity and regain brand loyalty |
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product's creative message
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1 - brand image
2 - word-of-mouth 3 - positioning 4 - education 5 - brand awareness 6 - promotional offers 7 - creating a reaction 8 - direct comparison to the competition 9 - use 10 - product introduction |
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brand loyalty
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relationship between product & target
repurchase value based on favourable and reliable past experiences based on trust, knowledge and product promise to consumer |
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positioning
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how consumers think about proudcts against competition
what makes the productt unique |
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7 ways to position
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1 - originality
2 - low price 3 - high price 4 - sex of the consumer 5 - age of consumer 6 - time of day the product should be used 7 - distribution channel |
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repositioning
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when you want to change the way it is viewed in the mind of the target
should work to define a new or special niche in the consumer's mind |