• Shuffle
    Toggle On
    Toggle Off
  • Alphabetize
    Toggle On
    Toggle Off
  • Front First
    Toggle On
    Toggle Off
  • Both Sides
    Toggle On
    Toggle Off
  • Read
    Toggle On
    Toggle Off
Reading...
Front

Card Range To Study

through

image

Play button

image

Play button

image

Progress

1/13

Click to flip

Use LEFT and RIGHT arrow keys to navigate between flashcards;

Use UP and DOWN arrow keys to flip the card;

H to show hint;

A reads text to speech;

13 Cards in this Set

  • Front
  • Back
Brand
Name, term, sign, symbol, or design, or a combination of them intended to identify the goods and services of one seller or group of sellers and to differentiate them from those of the competition - American Marketing Association
Brand equity
company/product's reputation in the market place
- two types of brand knowledge : brand awareness & brand image
- perception of quality based on experience
Brand
product's name
image created through advertising
often over a long period of time
becoming brand's reputation
brand as identifiers
- easy to acquire
OR
- aspire to obtain (status representation)
brand awareness
target needs to be aware of its existance
create favourable opinion based on product/service/corporation's reputation; and ability to fulfill a specific need or want
1 - brand image
2 - visual/verbal brand
3 - brand loyalty
4 - positioning
5 - repositioning
brand image
personality & status compared to other brands in its category
created and maintained by consumers before and after use
built around target's wants and needs
visual/verbal brand
a consistent brand image
- logo
- colour
- graphic symbol
- slogan/tagline
types of brand
new brand
- image to match target market's self-image and reflect their lifestyle
mainstream brand
- established, communication efforts work to consistently maintain awareness, reinforce quality & reliability, continue building a relationship with target
reinvented brand
- new-updated image or result of damaged reputation
- rebuilt lost quity and regain brand loyalty
product's creative message
1 - brand image
2 - word-of-mouth
3 - positioning
4 - education
5 - brand awareness
6 - promotional offers
7 - creating a reaction
8 - direct comparison to the competition
9 - use
10 - product introduction
brand loyalty
relationship between product & target
repurchase value based on favourable and reliable past experiences
based on trust, knowledge and product promise to consumer
positioning
how consumers think about proudcts against competition
what makes the productt unique
7 ways to position
1 - originality
2 - low price
3 - high price
4 - sex of the consumer
5 - age of consumer
6 - time of day the product should be used
7 - distribution channel
repositioning
when you want to change the way it is viewed in the mind of the target
should work to define a new or special niche in the consumer's mind