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29 Cards in this Set

  • Front
  • Back
Adaptation 10
1) open tolerance
2) flexibility
3) humility
4) justice/fairness
5) ability to adjust to varying tempos
6) curiosity/interest
7) knowledge of the country
8) liking for others
9) ability to command respect
10) ability to integrate oneself into the environment
Degree of Adaptation
Remain American but to develop an understanding and willingness to accommodate the differences that exist
cultural imperatives
customs that must be recognized and accommodated

friendship is important in some cultures
Cultural Electives
may wish to conform or participate but are not required

a cultural elective in one country may be an imperative in another

most visibly different customs - more obvious
cultural exclusives
customs or behavior patterns reserved exclusively for the locals and from which the foreigner is barred

christian acting like a muslim
The impact of American Culture on Management Style 7
Master of destiny” viewpoint
Independent enterprise as the instrument of social action
Personnel selection and reward based on merit
Decisions based on objective analysis
Wide sharing in decision making
Never-ending quest for improvement
Competition producing efficiency
Influencers of the authority of structure of business
high PDI countries - mexico, malaysia
low PDI countries - denmark, israel
high PDI countries
understanding the rank and status of clients and business partners is much more important
Low PDI countries
contradict bosses
PDI
Determine the prominence of status and position
Top level management decisions
family or close ownership gives absolute control to owners and businesses are small enough to allow
decentralized decisions
allows executives at different levels of management to exercise authority over their own functions
committee or group decisions
may operate centralized or decentralized
Management objectives and aspirations 4
security and mobility
personal life
affiliation and social acceptance
power and achievement
security and mobility
Relate directly to basic human motivation and therefore have widespread economic and social implications.
Face-to-face communication
much business communication depends on implicit messages that are not verbalized
internet communications
78% written in english

35% cannot be understood of all internet users
mono chronic time
tend to concentrate on one thing at a time

divide time into small units and are concerned with promptness

most low context cultures operate on M-Time
polychronic time
dominant in high-context cultures

characterized by the simultaneous occurrence of many things

allows for relationships to build and context to be absorbed as parts of high-context cultures
most cultures (time)
mix p and m time

global markets encouraging m time adaptation
negotiations emphasis
most fundamental business rituals
gender bias in international business
women 18% international assignments

executives who have international experience go farther
types of corruption
profits - communism
individualism - japan
Transparency international
rid of bribery

dont punish- praise
bribery and extortion
voluntary offered payment -unlawful adv - bribery

if payments are extracted under duress by someone in authority from a person seeking only what he is lawfully entitled to is extortion
lubrication
a relatively small sum of cash, gift, or service given to a low-ranking official in a country where such offerings are not prohibited by law
subornation
giving large sums of money designed to entice an official to commit an illegal act
Agent's fees
hiring an agent to represent the company in that country
utilitarian ethics
does the action optimize the "common good" or benefits of all constituencies