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10 Cards in this Set
- Front
- Back
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TPS |
transaction processing system |
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CRM |
customer relationship management |
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FAIS |
Functional area IS |
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ERP |
Enterprise resource planning |
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TCP/IP |
Transport control protocol/ Internet protocol |
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CRM |
Customer relationship management |
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ERP 2 |
Connects all parts of value chain using the web |
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KMS |
Knowledge management system |
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SCM |
Supply chain management |
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7s framework |
System, strategy, skill, style, staff, structure, shared values |
