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35 Cards in this Set
- Front
- Back
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Define Web 2.0 |
Dynamic Web applications that allow people to collaborate and share information online. A shift in the users’ role from passive consumer of content to creator. |
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What is social software? |
Applications allowing people to communicate, interact, and collaborate in various ways. |
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Define Enterprise 2.0 |
The use of Web 2.0 techniques and social software within a company’s boundaries or between a company and its customers or stakeholders. Makes businesses more innovative, productive and connected with public |
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What is collective intellegence based upon? |
Based on the notion that distributed groups of people with a divergent range of information and expertise will be able to outperform the capabilities of individual experts. |
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What are discussion forums? |
Emulate traditional bulletin boards and allow for threaded discussions between participants. |
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Define blogging |
Process of creating an online text diary made up of chronological entries that comment on everything from one’s everyday life, to wine and food, or even computer problems. |
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Define blogosphere |
Is the community of all blogs. |
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What are social pressence tools? |
Enable people to voice their thoughts; however, in contrast to blogs, which often contain lengthy posts, social presence tools are designed for relatively short “status updates” |
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What is meant with network effect? |
Notion that the value of a network (or tool or application based on a network) is dependent on the number of other users. Cooperation between individuals create a win-win situation. |
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Define media sharing |
Sharing pictures, videos, audio, and presentations on the Web |
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Define social bookmarking |
Allowing users to share Internet bookmarks and to create categorization systems |
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For which companies is social bookmarking valuable? |
Valuable for organizations with knowledge management and harnessing the collective intelligence of employees. |
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Define social cataloging |
The creation of a categorization system by users. Contributors build up catalogs regarding specific topics such as academic citations, wireless networks, books and music, and so on |
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Define tagging |
Manually adding metadata to media or other content |
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Define metadata |
Is data bout data. |
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What are tagclouds? |
A way to visualize user generated tags or content on a site. The size of a word in a tag cloud represents its importance or frequency |
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Define Geotagging |
Adding geospatial metadata (such as latitude, longitude, or altitude) to media. |
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Define collaboration |
Two or more people working together to achieve a common goal. |
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What are virtual teams? |
Comprised members from different geographical areas, are assembled to collaborate on a project |
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What are some different tools that can be used for collaborating? |
- Electronic communication tools - Electronic conferencing tools - Collaboration management tools |
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What is the purpose of electronic communication tools? |
Tools allowing users to send files, documents, and pictures to each other and share information |
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What is the purpose of electronic conferencing tools? |
Tools allowing information sharing and rich interactions between users |
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What is the purpose of collaboration management tools? |
Tools used to facilitate virtual or collocated meeting and manage group activities |
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What are some pros of web based collaboration tools? |
- reduced costs and risks - easy to use - more effective and efficient to use - no need for constant upgrades |
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What are some negatives of web based collaboration tools |
- loss of control quality and data - little documentation - Security policies hard to implement - Features can change without notice |
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What is microsoft sharepoint? |
Tools used to facilitate virtual or collocated meeting and manage group activities |
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What is a content management system? |
Allows users to publish, edit, version track, and retrieve digital information |
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What are some typical roles within content management systems? |
- Creator, publishing new information - Editor, editing content into final form - Administrator, managing account access levels - Guest, can only view digital information |
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What is peer production? |
The creation of goods or services by self-organizing communities. |
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Define E-lancing |
Posting individual projects for anyone to bid on. Enabling people to work in more flexible ways on a variety of Internet-related projects. |
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Define social search |
Attempts to provide relevant search results by including content from social networks, blogs, or microblogging services. |
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What are some organizational issues concerning Web 2.0? |
- Technologies are hugely successful in a customer environment, but this does not always translate to success in a corporate environment. - Organizational culture is a critical Enterprise 2.0 success factor and man proposed projects face strong cultural resistance - Generation gap - Technological Inertia - Technological integration |
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Define technological inertia |
People are not willing to switch to new applications unless they see real, tangible benefits. |
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Define technological intergration |
Enterprise 2.0 apps have to integrated well with the existing IS infrastructure. |
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What are some pitfalls of Web 2.0 marketing? |
- Online product reviews - Microblogging - Social networks - Viral marketing |
