• Shuffle
    Toggle On
    Toggle Off
  • Alphabetize
    Toggle On
    Toggle Off
  • Front First
    Toggle On
    Toggle Off
  • Both Sides
    Toggle On
    Toggle Off
  • Read
    Toggle On
    Toggle Off
Reading...
Front

Card Range To Study

through

image

Play button

image

Play button

image

Progress

1/25

Click to flip

Use LEFT and RIGHT arrow keys to navigate between flashcards;

Use UP and DOWN arrow keys to flip the card;

H to show hint;

A reads text to speech;

25 Cards in this Set

  • Front
  • Back
Overview
Case analysis and presentation – complete picture
Presentation – Structure
Visual Aids
Nonverbal
Write-ups: Reports vs. memos
Memos: Format, style, edit
Supporting Material
Case Analysis and Presentation
1. What is the assignment? Stay focused!
• Who is your audience?
• Effective Presentation Structure
1. What do they want to know?
2. What do they need to know?
3. What do they know already?
Greetings, team introduction
Use an effective opening
Select from: Arouse interest, show benefits, establish rapport, use humor.

Give a preview of what’s coming

State your points clearly

Follow the preview, limit yourself to main points, provide internal summaries, make transitions explicit
Use an effective closing
Give a summary, refer to the opening, list action steps, refer to audience benefits

Anticipate questions and prepare for them
#6: Present the Results
Sequence:
(1) Greetings, Introduction of Team, Overview (Who does what)
(2) Problem statement: Symptoms, context, framing
(3) Results
(4) Analysis
(5) Restate results, next steps
Optimal Redundancy
1. Tell them what you’re going to tell them! Then
2. Tell them! Then
3. Tell them what you’ve just told them!
Visual Aids
Design the presentation as a whole
Think about how much time you have à number of slides
Allocate the slides to the sections of your presentation. Should each section have the same number of slides?
Design each individual slide
Use visuals effectively
Use visual aids when you need to
 Focus audience’s attention
 Reinforce your verbal message
 Stimulate interest
 Illustrate factors that are hard to explain without visualization
Remember: Visual aids should support _______ , not distract from it!
Verbal message
Don’t use visual aids to
 Impress your audience with complicated exhibits
 Avoid interaction with your audience
 Present simple ideas that are easily stated verbally
Effective Slides
Use sparingly!
Don’t overcrowd – but also don’t leave too much white space.
Never read the slide to the audience. Use slides for key words
Legible fonts
Careful with colors, movements and sounds!
Consider: time you have to show a slide vs. amount of information on it. How?
If you can’t help but crowding a slide use emphasis to help audience focus.
Pie charts vs. tables: Which one better?
Pie charts may hide information à information loss
Line graph vs. bar chart
Condensing big tables, selecting and highlighting the critical information
Effective Presentations – Nonverbal Skills
Where should I/others stand: Audience/PC/Screen? Check room beforehand!
Can I use the laptop/PC monitor in lieu of cards? Never 8.5*11” sheets!
Does the audience need to see my back side always?
Body Language
Eye contact
Voice: Background noise, room size
Body movement: calibrated; guys: never both hands in pocket!
Connection between speaker, audience and visual aid
Transition to the next speaker
Case Write-up: Report vs. Memorandum
Two forms – Report (research project) vs. Memorandum (case assignment)
Report Structure (total length 10+ pages):
Cover Page, Executive Summary, Main Body of Report (Problem Statement, Supporting Argument/Analysis, Alternatives, Recommendations, Next Steps), References, Appendix w/exhibits
Memorandum includes..
2 pages of text max. plus any charts/exhibits. Re. Heading – see Word templates! Link gives an illustrative example.
Writing the Memo -- Parts
1. Opening paragraph:
 Context: Why this memo now? Present the Issue. Overview what follows.
2. Next paragraph: Response to the task (direct style)
 What is being recommended
 What key factors that influenced this decision
3. Next paragraph:
 Background to put recommendation in perspective so that reader understands the situation. What? When? Where? Why?
4. Then Discussion:
 Discarded alternatives and reasons why
 Potential risks
5. Next Steps:
 What? Who will do it? When?
6. Attachments: If there are any. In-text reference!
Note: Parts 1-6 need to fit on 2 pages – you’ve got to be short and to the point!
Writing the Memo -- Style. What are you striving for?
You are striving for:
 good organization, clear and precise, complete, persuasive, concise, correct, inviting to read
How will you write memo? By remembering:
 Words: simple, clear, precise
 Sentences; short, simple, direct, action oriented
 Paragraphs; short, idea-centered
 Facts and figures: Include facts and figures if necessary; stay simple and be clear; trends better than averages
 If exhibits: Keep them simple, use to support major points, all in appendix.
Writing the Memo -- Edit
Is it well-organized with logical flow?
Is it clear and precise?
Are the words simple and concrete, correct terms (e.g. profit ≠cost), sentences and paragraphs short?
Is it complete (purpose, results, background, key facts and figures, next steps)?
Is it persuasive?
Is it concise? Can words be cut, sentences shortened?
Is it correct (tone, formality)
Is it written with the recipient in mind?
What questions will the memo trigger?
What are the weak points in the memo?
Additional Material
About the case method from a student’s perspective
 Consulting firms’ web sites: McKinsey, Boston Consulting Group
 http://business.library.emory.edu/info/career/consulting/case-int.html
About writing
 Brock, Better Business Writing. Crisp
 Murdick, The Portable Business Writer. Houghton Mifflin
 http://owl.english.purdue.edu/owl/resource/590/01/