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21 Cards in this Set
- Front
- Back
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Valerie hoeks |
Started learning Chinese to learn about their world Chinese believe in warm relations
Emphasize personal relationships and family loyalty
Guanxi- strongly based on strong relationships
Reciprocal favour- asking for a favour needs to be returned never ending cycle of favours
Harmony- stresses the preferences of smooth running society or a group
Chinese= extremely lazy= do not ask about deadlines in chine
FAce: making a mistake in public (could be the worst thing in the world) |
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Culture |
Knowledge religion, customs and practices possessed by a group of people that live in the same area for a long time |
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Subculture |
Bringing a part of their culture into a new country (religion, food, language) |
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Counter culture |
Groups reject the culture around them and embrace their own values and attitudes (emo) |
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Culture norms |
Attitudes and patterns of behaviours in a particular group |
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Religion |
Religious ceremonies and celebrations are often followed by holidays or feast days |
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Cultural determinants |
Location, geography, climate, price |
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Learning about a culture |
1. Spending time in a country 2 undergo a training program |
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Commodities |
Oil and coffee are commodities cultural awareness is not needed in order for them to sell need for them is very high |
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Canada goose |
This company needs to be culturally aware of a region in order to sell their product
Product should only be sold in similar Canadian location and climate I.e Europe , chile, Russia |
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Culture of Saudi Arabia |
Revolves around religion of Islam and its practices and beliefs shape the behaviour of citizens
All activity is stopped for prayer times
Weekends start on Thursday to respect the holy day (Friday) Clothing is loose and flowing in the dessert |
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Culture of japan |
Religious beliefs are Shintoism and Buddhism
Different words indicated the status of the speaker and the listener
Kimonos are worn on special occasions Definite sense of etiquette that Canadians must respect Pure silence during meetings |
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Impact of culture on products or services? |
They're is no market for some Canadian market as a result of cultural differences I.e ice wine and rye whiskey had no market in Muslim countries
Culture impacts types of products or services that will be successful in other markets
Culture does not have an affect on Canadian exports of manage tired goods
Peoples attitudes towards money is based on culture (spending and saving) |
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Impact of culture on the labour market |
Canadian values extend into workforce
Canada has regulated labour forces a minimum wage, workplace safety, discrimination, legislative holidays
Important to recognize exploiting the rights of children in the workplace and cultural differences in values
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Rationalize |
Attempts to increase a company's efficiency and effectiveness
Includes cutbacks, layoffs, downsizing |
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Labour culture |
When someone expands into another country but people in that country have a different culture than people are used too
Employees may believe the manager is trying to enforce foreign values on local culture by making improvement that they think will make the business efficient
Companies that set up businesses must be aware of indigenous cultures |
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Monochronic |
Prompt beginnings and endings Scheduled breaks rely on specific detailed and explicit details
Participant talk in sequence Lateness viewed as lack of respect
Time is linear Germany, Canada Britain, China
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Polychronic |
Flexible start and end Breaks happen when appropriate Often dean in broad topics People are allowed to express their ideas Lateness is not taken to offended Work towards establishing trust with deemphasizing legal contracts and formal presentations
I.e Africa Middle East and South America |
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Spatial perception |
Individual comfort levels with personal space and physical contact
Canadians prefer 1/2 a meter b/w speaker Physical contact us common in some cultures Muslim countries men and women do not touch Greeting rituals are based on culture norms |
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Non-verbal communication |
Gestures are integral parts of non-verbal communication that can easily be misinterpreted |
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What are the 5 culture dimensions and who are they created by? |
Geert Hofsteade
1. Low power distance vs. High power distance
2. Low uncertainty avoidance vs. High uncertainty avoidance
3. Masculinity vs. Femininity
4. Individualism vs. Collectivism
5. Short term orientation vs. Long term orientatoon |
