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9 Cards in this Set

  • Front
  • Back
  • 3rd side (hint)
The triangle of crime (ODA)
1) the Opportunity to commit the crime.
2) the Desire or motivation to commit the crime.
3) the Ability to commit the crime.
having H.E.A.R.T.
Honest
Empathic
Appreciative
Respectful
Tolerant
Having heart for good customer service
Negligence: has four elements:
1) legal duty
2) breach of duty
3) proximate cause
4) damages or injury
Security Risks, [3] approaches to correcting them are:
1) attention to environmental design
2) attention to the appearance of the property
3) attention to access controls
Four patrol methods are:
1) Foot
2) K-9
3) Bicycle
4) Motorized
Informants, three types:
1) concerned citizen
2) public domain source [i.e. TV, Radio, Newspaper]
3) "For Personal Gain" informant
Workplace Violence
Any behavior that creates a work environment that a reasonable person would find intimidating threatening, violent,or abusive, regardless of whether the behavior may affect a person's psychological or physical well-being.
four types of workplace violence categorized by the FBI:
1) Criminal Acts (type 1)
2) Customer/Client/Patient Violence (type 2)
3) Worker on Worker Violence (type 3)
4) Violence stemming from a personal relationship (type 4)
OSHA--Five elements of a workplace violence prevention program are:
1) management commitment and employee involvement
2) a detailed work site analysis
3) hazard prevention and control processes
4) safety and health training
5) proper record keeping and program evaluation