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10 Cards in this Set
- Front
- Back
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Name the Porter's Five Forces |
Threat of Substitution Buyer Power Threat of New Entrants Supplier Power Rivalry Amongst Existing Competitors |
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CRM is? |
Customer Relationship Management |
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BPR is? |
Business Process Re-engineering |
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ERP is? |
Enterprise Resource Planning |
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SCM is? |
Supply Chain Management |
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What are the perspectives of a Balanced Scorecard? |
Financial Customer Internal Business Processes Learning and Growth |
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What are the THREE information levels? |
Individual, Department, Enterprise |
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What are the FOUR information formats? |
Document, Presentation, Spreadsheet, Database |
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What are the THREE information granularities? |
Detail (fine), Summary, Aggregate (coarse) |
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What are the FIVE characteristics of high-quality information? |
Accuracy Completeness Uniqueness Timeliness Consistency |
