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5 Cards in this Set
- Front
- Back
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What to take into account when considering user needs (4) WWW + 1 |
- Who the users are - What activities are being carried out - Where the interaction is taking place - Need to optimize the interactions users have with a product so that it matches users' activities and needs |
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What kinds of needs can users have? |
What kind of information do they require? Who collaborates to achieve that task? Why is the task achieved the way it is? |
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More user needs |
- Need to take into account what people are good and bad at - consider what might help people in the way that they are currently doing things - Think through what might provide quality UX - Used tried and tested user centered methods |
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Important things to consider when involving users |
- Manage expectations -- keep them realistic. - Ownership - making the users involved in the final outcome will make things easier because they will be more likely to accept or forgive problems - Also, it will make a big difference in the acceptance of the product at the end of the process |
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Three categories of users |
1) Primary: frequent and hands on 3) Tertiary: affected by its introduction, or will influence its purhase |
